546676 - JAWS 10 & 11 cannot read Flash accessibility components more that once on FireFox 3 and later.

Status: RESOLVED INVALID

(Firefox :: Disability Access, defect)

Description

[Clyde Sy]

User-Agent:       Mozilla/5.0 (Macintosh; U; Intel Mac OS X 10_5_8; en-us) AppleWebKit/531.9 (KHTML, like Gecko) Version/4.0.3 Safari/531.9
Build Identifier: Mozilla/5.0 (Windows; U; Windows NT 6.1; en-US; rv:1.9.2) Gecko/20100115 Firefox/3.6

When using screen reader software JAWS version 10 or 11 to read Flash accessibility components on FireFox browser, it can only read the Flash accessibility components once. If you refresh the browser the screen reader will skipped through the components.

Reproducible: Always

Steps to Reproduce:
1. Open Firefox 3
2. Go to: http://www2.bankone.com/presents/banking/demonew/alerts/index2.html
3. Launch JAWS (vers 10 or 11)
4. On the website, Click Skip Intro
5. Click on the very top and enter "Insert + Down Arrow" key to let JAWS read through Flash components.
6. Refresh the page and repeat step 4 & 5
Actual Results:  
The second time around you just hear JAWS read "Flash movie start, Flash movie end"

Expected Results:  
JAWS should read all components over again.

On Internet Explorer, running the same scenario, JAWS was able to re-read everything after page refresh.

Comment 1

[Marco Zehe (:MarcoZ)]

This is a JAWS problem, not a Firefox problem. JAWS obviously does some bad interaction with the Flash plugin of Firefox, which it needs to treat a bit differently than the one in IE. Please send this report to Freedom Scientific.