Closed Bug 547450 Opened 15 years ago Closed 15 years ago

PanelApp_1401.2010.0128.1601.dll stack overflow when flash video is used

Categories

(Firefox :: General, defect)

Product:
Firefox
Component:
General
Version:
3.6 Branch
Platform:
x86
Windows XP
Type:
defect
Priority:
Not set
Severity:
critical

Tracking

()

Status:
RESOLVED INVALID

People

(Reporter: wsulek, Unassigned)

References

(
URL
)

Details

(Keywords: crash)

User-Agent: Mozilla/4.0 (compatible; MSIE 8.0; Windows NT 5.1; Trident/4.0; Mozilla/4.0 (compatible; MSIE 6.0; Windows NT 5.1; SV1) ; .NET CLR 2.0.50727; .NET CLR 3.0.4506.2152; .NET CLR 3.5.30729) chromeframe/5.0.317.0 Build Identifier: Mozilla/5.0 (Windows; U; Windows NT 5.1; en-US; rv:1.9.2) Gecko/20100115 Firefox/3.6 Crashes when I left-click on a flash video to adjust or play it, or right-click on flash video for information. It plays YouTube as long as you don't click on the video for any options -- click to adjust volume, or anything else, and it crashes. Reproducible: Always Steps to Reproduce: 1. go to YouTube 2. select video 3. click video to adjust volume, size, resolution, anything Actual Results: browser crashes every time Expected Results: should have allowed me to make an adjustment to the video happens with any theme I use
What version of flash are you using, and do you have a stacktrace? https://developer.mozilla.org/En/How_to_get_a_stacktrace_for_a_bug_report
Severity: major → critical
Keywords: crash
Version: unspecified → 3.6 Branch
Mozilla/5.0 (Windows; U; Windows NT 6.0; en-US; rv:1.9.2.2pre) Gecko/20100217 Namoroka/3.6.2pre This works fine for me, tested with a new profile.
Adobe Flash 10 stacktrace bp-8517ed7b-8801-4c5b-b353-8d45a2100222 22/02/2010 4:55 PM bp-a03f2d1e-9d3a-44a8-9eae-2dbfb2100222 22/02/2010 4:54 PM bp-7758132b-e25e-4513-8c81-9b81e2100221 21/02/2010 7:36 PM bp-de612ae0-7cae-40f4-a893-cd4592100221 21/02/2010 6:42 PM bp-2f95a82c-5f1d-48bd-b559-1b2992100221 21/02/2010 6:40 PM bp-1b83173c-d84f-4974-9d5b-a24e92100221 21/02/2010 12:16 PM bp-1957e33f-1cb2-4214-9ec6-bbd052100221 21/02/2010 12:14 PM
Signature _SEH_prolog UUID aadcc072-877f-4435-82aa-3ce892100220 Time 2010-02-20 15:59:16.384191 Uptime 605 Last Crash 14015 seconds before submission Product Firefox Version 3.6 Build ID 20100115144158 Branch 1.9.2 OS Windows NT OS Version 5.1.2600 Service Pack 3 CPU x86 CPU Info GenuineIntel family 15 model 6 stepping 5 Crash Reason EXCEPTION_STACK_OVERFLOW Crash Address 0x7e4185cb User Comments Processor Notes This dump is too long and has triggered the automatic truncation routine Related Bugs Crashing Thread Frame Module Signature [Expand] Source 0 user32.dll _SEH_prolog 1 user32.dll CallWindowProcW 2 PanelApp_1401.2010.0128.1601.dll PanelApp_1401.2010.0128.1601.dll@0x1a5bb 3 user32.dll InternalCallWinProc 4 user32.dll UserCallWinProcCheckWow 5 user32.dll CallWindowProcAorW 6 user32.dll CallWindowProcA 7 xul.dll PluginWndProc modules/plugin/base/src/nsPluginNativeWindowWin.cpp:331 8 user32.dll InternalCallWinProc 9 user32.dll UserCallWinProcCheckWow 10 user32.dll CallWindowProcAorW 11 user32.dll CallWindowProcW 12 PanelApp_1401.2010.0128.1601.dll PanelApp_1401.2010.0128.1601.dll@0x1a5bb ... 15652 PanelApp_1401.2010.0128.1601.dll PanelApp_1401.2010.0128.1601.dll@0x1a5bb 15653 user32.dll InternalCallWinProc 15654 user32.dll UserCallWinProcCheckWow 15655 user32.dll CallWindowProcAorW 15656 user32.dll CallWindowProcA 15657 xul.dll PluginWndProc modules/plugin/base/src/nsPluginNativeWindowWin.cpp:331 15658 user32.dll InternalCallWinProc 15659 user32.dll UserCallWinProcCheckWow 15660 user32.dll DispatchClientMessage 15661 user32.dll __fnDWORD 15662 ntdll.dll KiUserCallbackDispatcher 15663 xul.dll nsHTMLEditRules::GetGoodSelPointForNode editor/libeditor/html/nsHTMLEditRules.cpp:2632 15664 xul.dll nsFocusManager::SetFocusInner dom/base/nsFocusManager.cpp:1115 Filename Version Debug Identifier Debug Filename FFoxAddinStub.dll 1401.2010.128.1601 735BD545A16A43589C214ECB926BBF3D1 FFoxAddinStub.dll.pdb PanelApp_1401.2010.0128.1601.dll 1401.2010.128.1601 E3850B9BFEEE4A34A75844E2123A64901 PanelApp.dll.pdb I have no idea what this thing is. please find the path to that file and indicate it here.
Summary: Firefox 3.6 crashes when flash video (YouTube videos included) is used → PanelApp_1401.2010.0128.1601.dll stack overflow when flash video is used
Still crashing: bp-e755c418-538e-495d-a54c-72a1b2100223 23/02/2010 7:59 AM bp-6e863882-02ee-4dd6-bcd9-522302100223 23/02/2010 7:59 AM bp-6379498b-fd6a-4226-ad0e-4d0512100222 22/02/2010 6:39 PM bp-770cd1a0-8546-4d08-a1db-0eb0a2100222 22/02/2010 6:17 PM
Still crashing: bp-20b2dddf-0148-47a0-88b1-1112e2100225 25/02/2010 2:49 PM bp-488de1ac-439a-44b7-9b5a-027b72100224 24/02/2010 2:55 PM bp-b80b8201-3748-4014-8b44-600fb2100224 24/02/2010 9:08 AM
wsulek: sorry. this bug is in your third party library. complain to the vendor of "PanelApp_1401.2010.0128.1601.dll" not to us.
Status: UNCONFIRMED → RESOLVED
Closed: 15 years ago
Resolution: --- → INVALID
I am an average, consumer computer user, not a computer code programmer. I have no idea what "PanelApp_1401.2010.0128.1601.dll" means or where it came from. If this is your idea of customer service, I no longer have any interest in Mozilla and neither will anyone I know once I send them your sad answer.
This is not a customer service website, so, if you want help, you should go to our customer service site, which is support.mozilla.com. Bugzilla is a technical bug tracking database for developer, not an end-user support site.
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