Closed Bug 549502 Opened 15 years ago Closed 14 years ago

AOL address book deleted after installing newest Firefox

Categories

(Firefox :: General, defect)

x86
Windows 7
defect
Not set
normal

Tracking

()

RESOLVED INCOMPLETE

People

(Reporter: lrloh, Unassigned)

Details

(Whiteboard: [CLOSEME 2011-1-30])

User-Agent: Mozilla/5.0 (Windows; U; Windows NT 6.1; en-US; rv:1.9.2) Gecko/20100115 Firefox/3.6 Build Identifier: Mozilla/5.0 (Windows; U; Windows NT 6.1; en-US; rv:1.9.2) Gecko/20100115 Firefox/3.6 Last version of Firefox was crashing often. So HP support suggested update. After newest Firefox was installed,address book was empty. Also,print was much smaller. Must use CTRL+ to see pages. Reproducible: Didn't try
Reporter, are you still seeing this issue with Firefox 3.6.13 or later in safe mode? If not, please close. These links can help you in your testing. http://support.mozilla.com/kb/Safe+Mode http://support.mozilla.com/kb/Managing+profiles You can also try to reproduce in Firefox 4 Beta 8 or later, there are many improvements in the new version, http://www.mozilla.com/en-US/firefox/all-beta.html
Whiteboard: [CLOSEME 2011-1-30]
No reply, INCOMPLETE. Please retest with Firefox 3.6.13 or later and a new profile (http://support.mozilla.com/kb/Managing+profiles). If you continue to see this issue with the newest firefox and a new profile, then please comment on this bug.
Status: UNCONFIRMED → RESOLVED
Closed: 14 years ago
Resolution: --- → INCOMPLETE
You need to log in before you can comment on or make changes to this bug.