Closed Bug 551261 Opened 14 years ago Closed 14 years ago

Mozilla crashes immediately upon opening or locks up

Categories

(Firefox :: Session Restore, defect)

x86
Windows XP
defect
Not set
critical

Tracking

()

RESOLVED WORKSFORME

People

(Reporter: terencehunt.washington, Unassigned)

Details

User-Agent:       Opera/9.80 (Windows NT 5.1; U; en) Presto/2.5.22 Version/10.50
Build Identifier: firefox 3.6 

In the upper left it says restore session and just below it says loading. but it doesn't load, just locks up. so i click out of it and get a message that this program is not responding.

Reproducible: Always

Steps to Reproduce:
1. click on mozilla. that's all you have to do.
2.
3.



After reading some earlier entries, i got rid of the cooliris program. that didn't help.
Terence, did the support article help you at all?  Are you still experiencing this issue?

If you are, can you please try reproduce this with a new profile on Minefield:
http://support.mozilla.com/en-us/kb/Managing+profiles
http://ftp.mozilla.org/pub/mozilla.org/mozilla/nightly/latest-trunk/

Thanks
Can you please try reproduce this with a new profile on Minefield:
http://support.mozilla.com/en-us/kb/Managing+profiles
http://ftp.mozilla.org/pub/mozilla.org/mozilla/nightly/latest-trunk/

Thanks
Reporter contacted me via email and said that he no longer experiences the issue after getting a new computer from his company.  This, in effect, is the same as using a new profile as suggested in comment 2 and comment 3.  Resolving WORKSFORME.
Status: UNCONFIRMED → RESOLVED
Closed: 14 years ago
Resolution: --- → WORKSFORME
You need to log in before you can comment on or make changes to this bug.