551565 - Windows XP Explorer takes 1 min to open since Firefox 3.6 if Firefox is default browser

Status: RESOLVED WORKSFORME

(Firefox :: General, defect)

Description

[Torres]

User-Agent:       Mozilla/5.0 (Windows; U; Windows NT 5.1; en-US; rv:1.9.2) Gecko/20100115 Firefox/3.6 GTB6 (.NET CLR 3.5.30729)
Build Identifier: Mozilla/5.0 (Windows; U; Windows NT 5.1; en-US; rv:1.9.2) Gecko/20100115 Firefox/3.6 GTB6 (.NET CLR 3.5.30729)

Windows XP Explorer (not Internet Explorer) takes about 1 min to open each time.
This happened since I installed Firefox 3.6 and/or the latest Windows XP build.

This problem only happens if Firefox is the default browser. If I make Internet Explorer the default browser, the Windows Explorer opens as quickly as it always does.

Reproducible: Always

Steps to Reproduce:
1. Install Firefox 3.6 on a Windows XP platform
2. Install the latest build of Windows XP (Version 5.1 Build 2600; Service Pack 3)
3. Make sure Firefox is the default browser, then try to open Windows Explorer
Actual Results:  
Windows Explorer (not Internet Explorer) will take about 1 min to open.

Expected Results:  
Windows Explorer should take about 1 to 2 seconds to open.

If I make Internet Explorer the default browser, then Windows Explorer only takes 1 second to open.

Comment 1

[Tyler Downer [He/Him]]

Are you trying to open an explorer window, or starting the explorer process?

Comment 2

[Torres]

Opening an explorer window. Opening the Control Panel also takes very long.

Comment 3

[Tim (fmdeveloper)]

Reporter -> Are you still experiencing this issue?

Comment 4

[Tim (fmdeveloper)]

Closing bug as WFM - if you are still experiencing this issue or have more information to provide feel free to post back here and we can re-open the bug. You can also get assistance by visiting the Firefox help site -> http://support.mozilla.com/en-US/kb/Ask+a+question