plugin crash notification "no report available" is probably meaningless to most

RESOLVED INCOMPLETE

Status

()

Core
Plug-ins
RESOLVED INCOMPLETE
8 years ago
a year ago

People

(Reporter: asa, Assigned: timeless)

Tracking

Trunk
x86
Windows 7
Points:
---

Firefox Tracking Flags

(Not tracked)

Details

Attachments

(2 attachments)

(Reporter)

Description

8 years ago
Created attachment 434345 [details]
screenshot of confusing warning

The plugin crash notification has been telling me "no report available" but I have no context for that and have no idea what it's trying to say to me. I suspect that "regular folks" will have even less an idea what that's saying. We either need to explain better what it is or remove it. 

tested on latest nightly build on windows 7.
(Assignee)

Comment 1

8 years ago
remove it :)
I am now getting crashes more frequently on Mac that have this issue, and Asa filed Bug 624809 for the Windows issue.

Can someone explain to me why we get this notification with Plugin crashes? And would the underlying reason be different on different operating systems? adding dolske since juanb said he might have some insight.
(Assignee)

Comment 3

8 years ago
Created attachment 507034 [details] [diff] [review]
proposal
Assignee: nobody → timeless
Status: NEW → ASSIGNED
Attachment #507034 - Flags: review?(dolske)
Comment on attachment 507034 [details] [diff] [review]
proposal

Review of attachment 507034 [details] [diff] [review]:
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I've bounced back and forth on this over time, but I think I've now settled in on agreeing that we should just remove the string.

But let's be complete. In addition to the CSS parts in this patch, please also remove:
 * the relevant <div> from pluginProblem.xml
 * the report.unavailable entity from plugins.dtd

The reference to |status = "noReport"| in browser.js can stay.
Attachment #507034 - Flags: review?(dolske) → review-

Comment 5

a year ago
Resolving old bugs which are likely not relevant any more, since NPAPI plugins are deprecated.
Status: ASSIGNED → RESOLVED
Last Resolved: a year ago
Resolution: --- → INCOMPLETE
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