556965 - Browser no longer supported please update...

Status: VERIFIED INVALID

(Firefox :: General, defect)

Description

[Lisa]

User-Agent:       Mozilla/5.0 (Windows; U; Windows NT 5.1; en-US; rv:1.8.1.18) Gecko/20081029 Firefox/2.0.0.18 811FFTBSTE({2DD424D4-202C-98E4-9A17-2472CDA2C9D0})
Build Identifier: Mozilla/5.0 (Windows; U; Windows NT 5.1; en-US; rv:1.8.1.18) Gecko/20081029 Firefox/2.0.0.18 811FFTBSTE({2DD424D4-202C-98E4-9A17-2472CDA2C9D0})

I keep getting messages at different websites like youtube that my my browser needs updating or I need to get the latest version because my browser is not longer supported. I have the latest version but I keep getting this error. What could be the problem?

Reproducible: Always

Steps to Reproduce:
1.visit youtube or ebay
2.
3.
Actual Results:  
Reinstalled mozilla's latest version

Expected Results:  
No more error messages to update my browser.

very frustrated. I don't want to change browsers.

Comment 1

[Lisa]

also, I keep getting add password to the same sites over and over again. My answers whether to add password or never for this site are not saved.

Comment 2

[Matthias Versen [:Matti]]

According to your useragent string you are using Firefox2 which is very old and no longer supported but this may be an error because your User Agent string seems to be broken (unknown reason).

Reporter:
Please follow this instructions (in comment #2):
http://support.mozilla.com/tiki-view_forum_thread.php?locale=en-US&comments_parentId=594842&forumId=1

Comment 3

[Lisa]

Thanks, that fixed it!