Closed Bug 558101 Opened 15 years ago Closed 13 years ago

startup crash [@ nsTextBoxFrame::GetTextSize(nsPresContext*, nsIRenderingContext&, nsString const&, nsSize&, int&)]

Categories

(Core :: Layout: Text and Fonts, defect)

Product:
Core
Component:
Layout: Text and Fonts
Platform:
x86
All
Type:
defect
Priority:
Not set
Severity:
critical

Tracking

()

Status:
RESOLVED WORKSFORME

People

(Reporter: wsmwk, Unassigned)

Details

(Keywords: crash)

Crash Data

(mostly) startup crash [@ nsTextBoxFrame::GetTextSize(nsPresContext*, nsIRenderingContext&, nsString const&, nsSize&, int&)] #88 crash for Thunderbird v3.03. #10 crash of Thunderbird Mac crash reports. For firefox, this does not break into top 300. bp-fee45c22-a3ed-437d-9cad-927c72100401 windows (bobxm) no extensions "[thunderbird] Crashed ... Repeated and the same. Browser Mozilla does likewise: uninstalling and reinstalling make no difference. Other browsers work OK" 0 thunderbird.exe nsTextBoxFrame::GetTextSize layout/xul/base/src/nsTextBoxFrame.cpp:982 1 thunderbird.exe nsTextBoxFrame::CalcTextSize layout/xul/base/src/nsTextBoxFrame.cpp:999 2 thunderbird.exe nsTextBoxFrame::GetBoxAscent layout/xul/base/src/nsTextBoxFrame.cpp:1079 3 thunderbird.exe nsSprocketLayout::GetAscent layout/xul/base/src/nsSprocketLayout.cpp:1525 4 thunderbird.exe nsBoxFrame::GetBoxAscent layout/xul/base/src/nsBoxFrame.cpp:838 5 thunderbird.exe nsSprocketLayout::GetAscent layout/xul/base/src/nsSprocketLayout.cpp:1525 6 thunderbird.exe nsBoxFrame::GetBoxAscent layout/xul/base/src/nsBoxFrame.cpp:838 7 thunderbird.exe nsSprocketLayout::GetAscent layout/xul/base/src/nsSprocketLayout.cpp:1525 8 thunderbird.exe nsBoxFrame::GetBoxAscent layout/xul/base/src/nsBoxFrame.cpp:838 9 thunderbird.exe nsSprocketLayout::GetAscent layout/xul/base/src/nsSprocketLayout.cpp:1525 10 thunderbird.exe nsBoxFrame::GetBoxAscent layout/xul/base/src/nsBoxFrame.cpp:838 11 thunderbird.exe nsSprocketLayout::GetAscent layout/xul/base/src/nsSprocketLayout.cpp:1525 12 thunderbird.exe nsBoxFrame::GetBoxAscent layout/xul/base/src/nsBoxFrame.cpp:838 13 thunderbird.exe nsSprocketLayout::GetAscent layout/xul/base/src/nsSprocketLayout.cpp:1525 14 thunderbird.exe nsBoxFrame::GetBoxAscent layout/xul/base/src/nsBoxFrame.cpp:838 15 thunderbird.exe nsSprocketLayout::Layout layout/xul/base/src/nsSprocketLayout.cpp:244 16 thunderbird.exe nsBoxFrame::DoLayout layout/xul/base/src/nsBoxFrame.cpp:940 17 thunderbird.exe nsIFrame::Layout layout/xul/base/src/nsBox.cpp:561 18 thunderbird.exe nsStackLayout::Layout layout/xul/base/src/nsStackLayout.cpp:295 19 thunderbird.exe nsBoxFrame::DoLayout layout/xul/base/src/nsBoxFrame.cpp:940 20 thunderbird.exe nsIFrame::Layout layout/xul/base/src/nsBox.cpp:561 21 thunderbird.exe nsBoxFrame::Reflow layout/xul/base/src/nsBoxFrame.cpp:751 22 thunderbird.exe nsContainerFrame::ReflowChild layout/generic/nsContainerFrame.cpp:821 23 thunderbird.exe ViewportFrame::Reflow layout/generic/nsViewportFrame.cpp:282 24 thunderbird.exe PresShell::DoReflow layout/base/nsPresShell.cpp:6717 25 thunderbird.exe PresShell::ProcessReflowCommands layout/base/nsPresShell.cpp:6823 26 thunderbird.exe PresShell::DoFlushPendingNotifications layout/base/nsPresShell.cpp:4870 27 thunderbird.exe PresShell::ReflowEvent::Run layout/base/nsPresShell.cpp:6594 28 xpcom_core.dll nsThread::ProcessNextEvent xpcom/threads/nsThread.cpp:521 29 xpcom_core.dll NS_ProcessNextEvent_P objdir-tb/mozilla/xpcom/build/nsThreadUtils.cpp:247 30 xpcom_core.dll nsThread::Shutdown xpcom/threads/nsThread.cpp:468 31 xpcom_core.dll NS_InvokeByIndex_P xpcom/reflect/xptcall/src/md/win32/xptcinvoke.cpp:102 32 xpcom_core.dll nsProxyObjectCallInfo::Run xpcom/proxy/src/nsProxyEvent.cpp:181 (stack repeats last 5 frames) Note: Most Mac crashes are 10.6.3, and some comments suggest it only started crashing on Mac starting v1.6 [1]. But, other version are reported [2]. [1] Mac 10.6 bp-11871755-4fbe-4bd1-8f07-9463a2100401 "Thunder ceashes when starting up after upgrade of MacOS 10.6.3" bp-21b6b99b-cbd6-4f6a-a7da-c5c692100330 crashed and can not be operate under the new version of snow leopard 10.6.3 [2] prior to Mac 10.6 bp-23a3663c-9ae9-4baa-9b8a-482572100408 Mac 10.5.8 9L31a reporters notified of bug report: bp-79f24a6e-80e2-4a6c-8a39-7d1702100311 (manfred) bp-d789e32a-bbe6-44e4-8cef-08dea2100331 (brendan) bp-f2785201-7bc2-4326-af9e-7534e2100313 (ru4) bp-1885caff-fc15-4439-8eb5-7f1092100331 (lavran) "this has never worked. ever." no extensions
On both Windows and OS X, these are crashes dereferencing a NULL nsIFontMetrics pointer. As such they seem related to bug 554544.
bug 554544 fixed on trunk 2010-04-11, and 1.9.2.5 as of 2010-05-13, so it isn't in 3.1 release candidates. none of the dudes in comment 0 came forward. pming 3 others bp-78ae9a27-2e08-41d8-8eea-0b9d52100610 (dennis) bp-dbc6683c-ba02-4bab-9abf-7606e2100610 (gdin) bp-d8ec9102-9095-4e8d-b836-4f3312100531 (jssevestre)
After many days work I solved this problem by re-installing the font: Microsoft sans-serif. Apparently all of the Mozilla applications will crash on startup with out this font available. R_badger@comcast.net
Product: Thunderbird → Core
QA Contact: general → general
Nice work robert.
Component: General → Graphics
QA Contact: general → thebes
Crash Signature: [@ nsTextBoxFrame::GetTextSize(nsPresContext*, nsIRenderingContext&, nsString const&, nsSize&, int&)]
This seems to happen a lot less frequently in newer versions of Firefox, but it is indeed still happening: https://crash-stats.mozilla.com/report/list?product=Firefox&query_search=signature&query_type=contains&query=nsTextBoxFrame%3A%3AGetTextSize&reason_type=contains&date=12%2F02%2F2011%2010%3A58%3A28&range_value=4&range_unit=weeks&hang_type=any&process_type=any&do_query=1&signature=nsTextBoxFrame%3A%3AGetTextSize%28nsPresContext*%2C%20nsIRenderingContext%26%2C%20nsString%20const%26%2C%20nsSize%26%2C%20int%26%29 Since it's a simple NULL dereference, should we just paper over this bug? Also, this seems to properly be a Layout: Text bug.
Component: Graphics → Layout: Text
QA Contact: thebes → layout.fonts-and-text
for thunderbird, crash rate peaked with 3.1.10 20110414. And disappears starting with Tbird version 5. ditto for firefox - one firefox crash in past month is probably just a freak. no firefox crashes for version 6 or newer in past 4 months.
Status: NEW → RESOLVED
Closed: 13 years ago
Resolution: --- → WORKSFORME
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