Closed Bug 560549 Opened 15 years ago Closed 13 years ago

[meta] Plugin hang in [@ hang | NtUserPeekMessage ]

Categories

(Core Graveyard :: Plug-ins, defect)

Product:
Core Graveyard
Component:
Plug-ins
Platform:
x86
Windows XP
Type:
defect
Priority:
Not set
Severity:
critical

Tracking

(blocking1.9.2 -, status1.9.2 wanted)

Status:
RESOLVED INCOMPLETE
Tracking Flags:
Tracking Status
blocking1.9.2 --- -
status1.9.2 --- wanted

People

(Reporter: chofmann, Unassigned)

References

Details

(Keywords: hang, meta, topcrash)

Crash Data

The #4 (non-flash) topcrash (#21 overall) could be a volume increase regression. NtUserMessageCall 20100418-crashdata.csv found in: 3.6.4 3.7a5pre 3.6.3plugin1 3.6.3 3.0.19 release total-crashes NtUserMessageCall crashes pct. all 344082 24 6.97508e-05 3.6.4 9248 18 0.00194637 3.7a5pre 1339 2 0.00149365 3.6.3plugin1 1212 2 0.00165017 3.6.3 236202 1 4.23366e-06 3.0.19 10062 1 9.93838e- http://crash-stats.mozilla.com/report/index/1e028398-d6cf-4de4-8c40-b8ed52100420 Frame Module Signature [Expand] Source 0 user32.dll NtUserMessageCall 1 user32.dll NtUserMessageCall 2 user32.dll RealDefWindowProcA 3 uxtheme.dll _ThemeDefWindowProc 4 uxtheme.dll ThemeDefWindowProcA 5 user32.dll DefWindowProcA 6 user32.dll InternalCallWinProc 7 user32.dll UserCallWinProcCheckWow 8 user32.dll RegisterIMEClass 9 user32.dll RealDefWindowProcA 10 user32.dll DefWindowProcA 11 user32.dll InternalCallWinProc 12 user32.dll UserCallWinProcCheckWow 13 user32.dll DispatchMessageWorker 14 user32.dll DispatchMessageW 15 xul.dll base::MessagePumpForUI::ProcessMessageHelper ipc/chromium/src/base/message_pump_win.cc:361 16 xul.dll base::MessagePumpForUI::ProcessNextWindowsMessage ipc/chromium/src/base/message_pump_win.cc:336 17 xul.dll base::MessagePumpForUI::DoRunLoop ipc/chromium/src/base/message_pump_win.cc:205 18 xul.dll base::MessagePumpWin::RunWithDispatcher ipc/chromium/src/base/message_pump_win.cc:52 19 xul.dll base::MessagePumpWin::Run ipc/chromium/src/base/message_pump_win.h:78 20 xul.dll MessageLoop::RunInternal ipc/chromium/src/base/message_loop.cc:216 21 xul.dll MessageLoop::RunHandler 22 xul.dll MessageLoop::Run ipc/chromium/src/base/message_loop.cc:173 23 xul.dll base::Thread::ThreadMain ipc/chromium/src/base/thread.cc:165 24 xul.dll `anonymous namespace'::ThreadFunc ipc/chromium/src/base/platform_thread_win.cc:26 25 kernel32.dll BaseThreadInitThunk 26 ntdll.dll __RtlUserThreadStart 27 ntdll.dll _RtlUserThreadStart more reports at http://crash-stats.mozilla.com/report/list?range_value=2&range_unit=weeks&signature=NtUserMessageCall&version=Firefox%3A3.6.4 only 1/3 are inside 3 minutes of startup so far. only one testing URL so far 23 NtUserMessageCall \N 1 http://www.rtl.de/cms/unterhaltung/superstar.html
blocking1.9.2: --- → ?
Summary: Crash [@ NtUserMessageCall ] → Possible IPC Crash in [@ NtUserMessageCall ]
Most of these are hang reports. If you do see a URL, it's from a non-hang report and it's a totally different cause.
Component: IPC → Plug-ins
QA Contact: ipc → plugins
Wanted, not blocking for now. Once we can link this definitively to something, please renominate.
blocking1.9.2: ? → -
status1.9.2: --- → wanted
all the NtUserMessageCall crashes with url's for April to-date. volume is low. mostly porn sites. NtUserMessageCall http://www.dasandyman.com/bangpass/hj4888/17.jpg \N http://crash-stats.mozilla.com/report/index/5e00e557-205d-4fa1-a363-d9c222100404 NtUserMessageCall http://us.mc319.mail.yahoo.com/mc/welcome?.... \N http://crash-stats.mozilla.com/report/index/c6ad47fa-df04-45c5-99c4-9658c2100404 NtUserMessageCall http://www.fff.fr/competitions/php/coupe/coupe_resultat.php?cp_no=186902&ph_no=1&gp_no=1&sa_no=2009 \N http://crash-stats.mozilla.com/report/index/eb4e3549-a069-479c-87ae-868522100405 NtUserMessageCall http://www.youtube.com/watch?v=ip-aLBI3rb4 \N http://crash-stats.mozilla.com/report/index/70dd3173-59e1-44eb-b5db-982862100405 NtUserMessageCall http://hammarbyultras.do-goo.com/login.forum?logout=true&sid=.. \N http://crash-stats.mozilla.com/report/index/cf09a68f-cdba-4058-9326-e600b2100405 NtUserMessageCall http://www.bet365.com/home/?lng=5 \N http://crash-stats.mozilla.com/report/index/2aa71560-c617-4e6e-b0ce-9b7ac2100413 NtUserMessageCall http://www.bet365.com/home/?lng=5 \N http://crash-stats.mozilla.com/report/index/6bda9994-3946-453c-8058-f853f2100413 NtUserMessageCall [removed] \N http://crash-stats.mozilla.com/report/index/2fc76e72-cdd8-47bd-b124-5f68e2100413 NtUserMessageCall http://www.amazon.com/Reebok-Mens-Answer-DMX-Mid/dp/B000BI3ZYY \N http://crash-stats.mozilla.com/report/index/7b1672a6-9f3f-4708-960f-4e6362100413 NtUserMessageCall about:blank \N http://crash-stats.mozilla.com/report/index/0f0f28cb-0b78-4491-863c-61f982100415 NtUserMessageCall http://www.girlsgogames.fr/jeu/Pet_Grooming_Studio.html \N http://crash-stats.mozilla.com/report/index/828a6a66-d2d5-46c6-8ed1-2552e2100416 NtUserMessageCall [url removed] \N http://crash-stats.mozilla.com/report/index/b256c64e-2179-4c13-9be4-d5dbc2100418 NtUserMessageCall http://www.rtl.de/cms/unterhaltung/superstar.html \N http://crash-stats.mozilla.com/report/index/28ce7ba4-09fc-4797-b0af-26ec32100418
The signatures with crash reason "Exception Brakepoint" seem to be the same thing non count sig flash crash rank 6 86 NtUserPeekMessage 24 25 NtUserSetFocus 26 25 NtUserMessageCall I guess we should spin the low volume "real crash in comment 3 off into another bug.
Summary: Possible IPC Crash in [@ NtUserMessageCall ] → Possible IPC Crash in [@ NtUserMessageCall ] [@ NtUserPeekMessage ] [@ NtUserSetFocus ] [@ NtUserMessageCall ]
NtUserMessageCall is now under bug 618683. This one can serve as a general grab bag bug for hang | NtUserPeekMessage hangs.
Summary: Possible IPC Crash in [@ NtUserMessageCall ] [@ NtUserPeekMessage ] [@ NtUserSetFocus ] [@ NtUserMessageCall ] → Plugin hang in [@ hang | NtUserPeekMessage ]
I can reproduce this (or a similar crash) rather easily: 1) Go to http://www.mtv3.fi/viihde/ 2) Press play on the video there (should be DRM protected Silverlight video) 3) Press "Don't enable" when Silverlight prompts to enable DRM => Watch Silverlight hang and after a while you see that instead of the video with the option to send the crash report. These have happened to me: bp-b571062c-c293-4646-9201-9b01a2111209 bp-e07dc923-10bb-4791-997f-b430c2111209 bp-bfe91346-4435-4cc7-a548-97a9a2111203 bp-26c8d210-08cf-4ac3-8736-fe5682111203 Probably happens with any Silverlight video if you have not enabled automatic DRM (or whatever prompt enables) in Silverlight.
Severity: normal → critical
Keywords: crash, hang, topcrash
So this crash paired with the browser side signature - hang | mozilla::plugins::PPluginInstanceParent::CallNPP_SetWindow(mozilla::plugins::NPRemoteWindow const&) in bug 665394 is the top hang pair on FF9. It's also the top pair combination we get on FF 8.0.
It's #11 top crasher in 9.0.1. There are STR in bug 716824 comment 0. Now the stack looks like (slightly different from comment 0): Frame Module Signature [Expand] Source 0 user32.dll NtUserPeekMessage 1 user32.dll NtUserPeekMessage 2 user32.dll _PeekMessage 3 user32.dll NtUserPeekMessage 4 xul.dll base::MessagePumpForUI::ProcessNextWindowsMessage ipc/chromium/src/base/message_pump_win.cc:340 5 xul.dll base::MessagePumpForUI::DoRunLoop ipc/chromium/src/base/message_pump_win.cc:210 6 xul.dll base::MessagePumpWin::RunWithDispatcher ipc/chromium/src/base/message_pump_win.cc:53 7 xul.dll base::MessagePumpWin::Run ipc/chromium/src/base/message_pump_win.h:78 8 xul.dll MessageLoop::RunInternal ipc/chromium/src/base/message_loop.cc:208 9 xul.dll MessageLoop::RunHandler 10 xul.dll MessageLoop::Run ipc/chromium/src/base/message_loop.cc:175 11 xul.dll XRE_InitChildProcess toolkit/xre/nsEmbedFunctions.cpp:516 ... More reports at: https://crash-stats.mozilla.com/report/list?signature=hang+|+NtUserPeekMessage
Crash Signature: [@ hang | NtUserPeekMessage]
Keywords: reproducible
Depends on: 720655
I filed bug 724389 for the plugin hang.
Keywords: reproducible
Depends on: 724389
Keywords: crash → meta
Summary: Plugin hang in [@ hang | NtUserPeekMessage ] → [meta] Plugin hang in [@ hang | NtUserPeekMessage ]
I got this hang twice now after doing basically the same thing: 1) Opened ca. 10-15 YouTube videos (to watch later) this will bring plugin-container's memory usage to working set: 300MB virtual size: 700MB 2) left the computer; I have the option "On resume, display Welcome Screen" activated, so when I come back to my PC I'm asked to enter my password. 3) I login again and notice Firefox hangs; After a few seconds Firefox reacts again and I get the plugin crashed message. bp-b58a5121-2c5c-4290-9b3c-bb9272120211 bp-2c428dc9-bd25-44ba-8234-b8ec72120211
(In reply to Andreas Jung from comment #13) > I got this hang twice now after doing basically the same thing: > 1) Opened ca. 10-15 YouTube videos (to watch later) > this will bring plugin-container's memory usage to > working set: 300MB virtual size: 700MB > 2) left the computer; I have the option "On resume, display Welcome Screen" > activated, so when I come back to my PC I'm asked to enter my password. > 3) I login again and notice Firefox hangs; After a few seconds Firefox reacts > again and I get the plugin crashed message. > > bp-b58a5121-2c5c-4290-9b3c-bb9272120211 > bp-2c428dc9-bd25-44ba-8234-b8ec72120211 Andreas, since this is a general bug related to hangs in NtUserPeekMessage, would you mind filing a new bug on the welcome screen problem with your steps to reproduce? Please cc me on it as well (:jimm).
Depends on: 726425
(In reply to Jim Mathies [:jimm] from comment #14) > Andreas, since this is a general bug related to hangs in NtUserPeekMessage, > would you mind filing a new bug on the welcome screen problem with your > steps to reproduce? Please cc me on it as well (:jimm). filed bug 726425
NtUserPeekMessage is now in the skip list. I close it as incomplete.
Status: NEW → RESOLVED
Closed: 13 years ago
Resolution: --- → INCOMPLETE
Product: Core → Core Graveyard
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