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Rename/Delete duplicate KB article names in preparation for encoding conversion to UTF8

VERIFIED FIXED in 1.5.4

Status

support.mozilla.org
Knowledge Base Articles
P1
blocker
VERIFIED FIXED
8 years ago
8 years ago

People

(Reporter: paulc, Assigned: atopal)

Tracking

unspecified
1.5.4

Firefox Tracking Flags

(Not tracked)

Details

(Reporter)

Description

8 years ago
Filed this as a spinoff for bug 554210. We need the SUMO team's help to deal with articles that would become duplicates after the conversion to UTF8. I figure you know best what to do about each article, and can communicate with locale leaders to make these changes.

Note that this blocks Kitsune completely, so we need to have this done before 2.0 gets out.

You can find the list of duplicates in attachment 439135 [details]. It's accurate as of last week, and fairly small.

I have tested locally that renaming these articles fixes the problems. URLs I visited (Note: I'm posting the prod version here), (thanks to Chris for helping me navigate through the KB-specific tiki pages):
* https://support.mozilla.com/el/kb/%CE%A0%CF%81%CE%BF%CF%86%CE%AF%CE%BB
* https://support.mozilla.com/sk/kb/Pou%C5%BE%C3%ADvame+Firefox
* https://support.mozilla.com/fr/kb/francais
* https://support.mozilla.com/ru/kb/%D0%9E%D0%B1%D0%BD%D0%BE%D0%B2%D0%BB%D0%B5%D0%BD%D0%B8%D0%B5%20Firefox
* https://support.mozilla.com/ru/kb/%D0%9F%D1%80%D0%B8%D0%B2%D0%B0%D1%82%D0%BD%D1%8B%D0%B9%20%D0%9F%D1%80%D0%BE%D1%81%D0%BC%D0%BE%D1%82%D1%80
From here you can rename or delete them. Worth noting that renaming a KB approved copy also renames its corresponding staging page.

I couldn't find ways to delete or rename the first two (lang: ru, page_id's 1105, 1106) so we will delete those through a SQL script.


There are also some duplicates in tiki_stats. After some investigation, it turned out that we don't really use this table, so it was truncated over a week ago on stage. If you notice any issues or know of a reason why tiki_stats shouldn't be truncated (when we push to production), please say so.

Thanks! Let me know if you have questions or trouble renaming those articles.

Updated

8 years ago
Assignee: nobody → a.topal
(Assignee)

Updated

8 years ago
Status: NEW → RESOLVED
Last Resolved: 8 years ago
Resolution: --- → FIXED
(Reporter)

Comment 1

8 years ago
These articles have been renamed (pages redirect or do not exist):

https://support.mozilla.com/fr/kb/francais (redirects to francais_old)
https://support.mozilla.com/el/kb/Προφιλ (redirects to Προφιλ old)
https://support.mozilla.com/sk/kb/Používame+Firefox
https://support.mozilla.com/sk/kb/*Používame+Firefox
https://support.mozilla.com/lt/kb/обновление+Firefox
https://support.mozilla.com/ru/kb/Приватный Просмотр

I used the list from attachment 439135 [details]. Let's hope no new dupes have been created!
Status: RESOLVED → VERIFIED
(Reporter)

Comment 2

8 years ago
(In reply to comment #1)
> https://support.mozilla.com/ru/kb/Приватный Просмотр
This should be: https://support.mozilla.com/ru/kb/Приватный+Просмотр
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