560960 - [Mac] Unable to see full screen video using Shockwave Flash 10.1 r53 using trunk build

Status: RESOLVED WORKSFORME

(Core Graveyard :: Plug-ins, defect)

Description

[Marcia Knous [:marcia]]

Seen while running Mozilla/5.0 (Macintosh; U; Intel Mac OS X 10.6; en-US; rv:1.9.3a5pre) Gecko/20100421 Minefield/3.7a5pre

Using the new flash rc 2plugin from http://labs.adobe.com/.     
Version: 10.1.53.21
Shockwave Flash 10.1 r53 

STR:
1. Load a youtube.com or vimeo.com video
2. Active full screen mode using the controls on the player.

Expected: I could see the video.
Actual: I see a blank white screen, followed by beachballing which usually leads to the plugin crashing in OOPP

Comment 1

[Marcia Knous [:marcia]]

Just tested with a clean trunk profile and I get the same results. This issue does not appear on Windows XP using the same build and flash version.

Comment 2

[Marcia Knous [:marcia]]

Full screen mode works fine using Mozilla/5.0 (Macintosh; U; Intel Mac OS X 10.6; en-US; rv:1.9.2.4) Gecko/20100413 Firefox/3.6.4, same plugin version, same machine.

Comment 3

[Charles]

I bet this is due to a bug that we are aware of where you have hardware acceleration unchecked.  Could you try the following and let me know how it works.

1)Right click on the flash content
2)choose settings
3) Click the first tab
4) If unchecked check "Enable hardware acceleration"

Comment 4

[Marcia Knous [:marcia]]

Charles: The issue I have is when I right click, no menu ever comes up. So at the moment I cannot adjust any of the settings. The menu comes up on the other Firefox version I have on my machine but not using trunk.

Comment 5

[Charles]

You mentioned the full screen problem is on both correct?  If so please use the release Firefox and not trunk to run this test.

Comment 6

[Marcia Knous [:marcia]]

Charles: I updated the summary to reflect the fact this is trunk only. Full screen plays fine using Firefox 3.6.3.

Comment 7

[chris hofmann]

if this works with the same flash plugin on Firefox 3.6.4 and doesn't work on the trunk build, then sounds like at least part of the problem is on the gecko side.

Comment 8

[Charles]

I am not aware of any full screen bugs on Firefox 3.6.4.  I agree Chris not a Flash Player bug if introduced into Mainline.  It would be good to know if it happens with the current shipping player 10.0.45.2.  

http://get.adobe.com/flashplayer

Comment 9

[Marcia Knous [:marcia]]

The full screen issue is not evident using Mozilla/5.0 (Macintosh; U; Intel Mac OS X 10.6; en-US; rv:1.9.3a5pre) Gecko/20100426 Minefield/3.7a5pre and the r45 flash plugin. I can check to see if it happened with the first RC candidate on labs.adobe.com.

Comment 10

[Marcia Knous [:marcia]]

I get the same behavior when using http://labs.adobe.com/technologies/flashplayer10/gala/ player.

Comment 11

[Marcia Knous [:marcia]]

Using the latest RC4 - Shockwave Flash Version: 10.1.53.38 I see the same thing on the trunk - full screen does not work. Using FF 3.6.4 the videos play fine with that version of flash.

Comment 12

[aravindm]

Mozilla/5.0 (Macintosh; U; Intel Mac OS X 10.5; en-US; rv:1.9.3a5pre) Gecko/20100513 Minefield/3.7a5pre
Works for me. Able to see the videos in full screen mode.
Version: 10.1.53.38
Shockwave Flash 10.1 r53

Comment 13

[Johnny Stenback (:jst)]

Marcia, or anyone who's seeing this bug, could we get a regression range for this?

Comment 14

[Marcia Knous [:marcia]]

jst: See 552520 - perhaps this is really what I am seeing?

Comment 15

[Marcia Knous [:marcia]]

Since this bug was filed and since I tested in Comment 11, a newer version of flash seems to have fixed the out of screen problem - Using Shockwave Flash Version: 10.1.53.64 I can play full screen video using the player controls with the latest Mac nightly. Resolving this as WFM.

Comment 16

[Joshua Mitchell (Inactive)]

Issue is resolved - clearing old keywords - qa-wanted clean-up