561537 - [k] Add nicer 404 and 500 handlers

Status: VERIFIED FIXED

(support.mozilla.org :: Knowledge Base Software, task, P2)

Description

[James Socol [:jsocol, :james]]

We should add friendlier-looking 404 and 500 pages in Kitsune.

These pages would only appear when going to a Kitsune URL and getting a 404/500 (for example, going to /forums/non-existent-slug, or adding a trailing /).

We can override the defaults by setting handler404 and handler500, respectively, in the root urls.py. These can be custom views (frex: sumo.views.handle404).

In the 404 handler, it'd be nice to check for a trailing slash, and redirect to remove it. (The destination URL might still be a 404, but it would clean up the /search/ => 500 issue better than the .htaccess fix.)

Comment 1

[James Socol [:jsocol, :james]]

WIP: http://github.com/jsocol/kitsune/commit/e339800, includes the 404 handler and moves around the basic search form a bit.

Comment 2

[James Socol [:jsocol, :james]]

Pull requests sent for r? http://github.com/jsocol/kitsune/commits/561537-handlers

Comment 3

[Paul Craciunoiu [:paulc]]

r+ at http://github.com/jsocol/kitsune/commit/92f7a277c3d376b98a80f6aaba6396ca7f90f731

Comment 4

[James Socol [:jsocol, :james]]

http://github.com/jsocol/kitsune/commit/63b0a159 on forums branch

QA: You won't see this on stage-new until we've merged the forums branch into development, which is hopefully soon.

Comment 5

[Stephen Donner [:stephend] Not actively reading bugmail]

Attachment: Screenshot of the new 500 error

Comment 6

[Stephen Donner [:stephend] Not actively reading bugmail]

Attachment: Screenshot of the new 404 error

Comment 7

[Stephen Donner [:stephend] Not actively reading bugmail]

404 page: http://support-stage-new.mozilla.com/k/en-US/meow
500 error: http://support-stage-new.mozilla.com/k/en-US/forums

Verified FIXED.