563463 - Update from Lanikai 3.1a1 to 3.1b2 fails (never finishes)

Status: RESOLVED FIXED

(Mozilla Messaging Graveyard :: Release Engineering, defect)

Description

[Ludovic Hirlimann [:Usul]]

This is what I get on the log :

AUS:SVC UpdateManager:_loadXMLFileIntoArray: XML file does not exist
AUS:SVC gCanCheckForUpdates - able to check for updates
AUS:UI gUpdates:onLoad - setting current page to startpage checking
AUS:SVC getLocale - getting locale from file: C:\Program Files\Lanikai 3.1 Alpha 1\update.locale, locale: en-US
AUS:SVC Checker:getUpdateURL - update URL: https://aus2.mozillamessaging.com/update/3/Thunderbird/3.1a1/20100119130202/WINNT_x86-msvc/en-US/betatest/Windows_NT%205.1/default/default/update.xml?force=1
AUS:SVC Checker:checkForUpdates - sending request to: https://aus2.mozillamessaging.com/update/3/Thunderbird/3.1a1/20100119130202/WINNT_x86-msvc/en-US/betatest/Windows_NT%205.1/default/default/update.xml?force=1
AUS:SVC Checker:onLoad - request completed downloading document
AUS:SVC Checker:getUpdateURL - update URL: https://aus2.mozillamessaging.com/update/3/Thunderbird/3.1a1/20100119130202/WINNT_x86-msvc/en-US/betatest/Windows_NT%205.1/default/default/update.xml?force=1
AUS:SVC Checker:onLoad - number of updates available: 1
AUS:UI gCheckingPage:onCheckComplete - update found
AUS:SVC gCanApplyUpdates - testing write access C:\Documents and Settings\Administrator\Local Settings\Application Data\Thunderbird\Lanikai 3.1 Alpha 1\update.test
AUS:SVC gCanApplyUpdates - windowsVersion = 5.1
AUS:SVC gCanApplyUpdates - testing write access C:\Program Files\Lanikai 3.1 Alpha 1\update.test
AUS:SVC gCanApplyUpdates - able to apply updates
AUS:SVC readStringFromFile - file doesn't exist: C:\Documents and Settings\Administrator\Local Settings\Application Data\Thunderbird\Lanikai 3.1 Alpha 1\updates\0\update.status
AUS:SVC readStatusFile - status: null, path: C:\Documents and Settings\Administrator\Local Settings\Application Data\Thunderbird\Lanikai 3.1 Alpha 1\updates\0\update.status
AUS:SVC UpdateManager:_loadXMLFileIntoArray: XML file does not exist
AUS:SVC UpdateManager:_loadXMLFileIntoArray: XML file does not exist
AUS:SVC Downloader:downloadUpdate - downloading from http://stage-old.mozilla.org/pub/mozilla.org/thunderbird/nightly/3.1b2-candidates/build2/update/win32/en-US/thunderbird-3.1b2.complete.mar to C:\Documents and Settings\Administrator\Local Settings\Application Data\Thunderbird\Lanikai 3.1 Alpha 1\updates\0\update.mar
AUS:SVC Downloader:onStartRequest - spec: http://stage-old.mozilla.org/pub/mozilla.org/thunderbird/nightly/3.1b2-candidates/build2/update/win32/en-US/thunderbird-3.1b2.complete.mar
AUS:UI gDownloadingPage:onStartRequest - spec: http://stage-old.mozilla.org/pub/mozilla.org/thunderbird/nightly/3.1b2-candidates/build2/update/win32/en-US/thunderbird-3.1b2.complete.mar
AUS:SVC Downloader.onProgress:onProgress - progress: 1094/12489202
[snip]
AUS:SVC Downloader.onProgress:onProgress - progress: 12489202/12489202
AUS:UI gDownloadingPage:onProgress - progress: 12489202/12489202
AUS:SVC Downloader:onStopRequest - spec: http://stage-old.mozilla.org/pub/mozilla.org/thunderbird/nightly/3.1b2-candidates/build2/update/win32/en-US/thunderbird-3.1b2.complete.mar, status: 0
AUS:SVC Downloader:onStopRequest - download verification failed
AUS:SVC getStatusTextFromCode - transfer error: The integrity of the update could not be verified, code: verification_failed
AUS:SVC Downloader:onStopRequest - setting state to: download-failed
AUS:UI gDownloadingPage:onStopRequest - spec: http://stage-old.mozilla.org/pub/mozilla.org/thunderbird/nightly/3.1b2-candidates/build2/update/win32/en-US/thunderbird-3.1b2.complete.mar, status: 2147549183
AUS:SVC Downloader:onStopRequest - verification of patch failed, downloading complete update
AUS:SVC readStringFromFile - file doesn't exist: C:\Documents and Settings\Administrator\Local Settings\Application Data\Thunderbird\Lanikai 3.1 Alpha 1\updates\0\update.status
AUS:SVC readStatusFile - status: null, path: C:\Documents and Settings\Administrator\Local Settings\Application Data\Thunderbird\Lanikai 3.1 Alpha 1\updates\0\update.status
AUS:SVC Downloader:_selectPatch - found existing patch with state: null
AUS:SVC Downloader:downloadUpdate - downloading from http://stage-old.mozilla.org/pub/mozilla.org/thunderbird/nightly/3.1b2-candidates/build2/update/win32/en-US/thunderbird-3.1b2.complete.mar to C:\Documents and Settings\Administrator\Local Settings\Application Data\Thunderbird\Lanikai 3.1 Alpha 1\updates\0\update.mar
AUS:SVC Downloader:onStartRequest - spec: http://stage-old.mozilla.org/pub/mozilla.org/thunderbird/nightly/3.1b2-candidates/build2/update/win32/en-US/thunderbird-3.1b2.complete.mar
AUS:UI gDownloadingPage:onStartRequest - spec: http://stage-old.mozilla.org/pub/mozilla.org/thunderbird/nightly/3.1b2-candidates/build2/update/win32/en-US/thunderbird-3.1b2.complete.mar
AUS:SVC Downloader.onProgress:onProgress - progress: 65536/12489202
AUS:UI gDownloadingPage:onProgress - progress: 65536/12489202
AUS:SVC Downloader:onStopRequest - spec: http://stage-old.mozilla.org/pub/mozilla.org/thunderbird/nightly/3.1b2-candidates/build2/update/win32/en-US/thunderbird-3.1b2.complete.mar, status: 0
AUS:SVC getStatusTextFromCode - transfer error: The integrity of the update could not be verified, code: verification_failed
Error: this._update is null
Source File: file:///C:/Program%20Files/Lanikai%203.1%20Alpha%201/components/nsUpdateService.js
Line: 2368


The update status files contains : downloading
Update.mar is 12.197 KB
Actvive-update.xml : <updates xmlns="http://www.mozilla.org/2005/app-update"><update type="minor" name="Lanikai 3.1 Beta 2" version="3.1 Beta 2" platformVersion="undefined" extensionVersion="3.1b2" detailsURL="http://live.mozillamessaging.com/thunderbird/releasenotes?version=3.1b2&amp;locale=en-US" licenseURL="undefined" serviceURL="https://aus2.mozillamessaging.com/update/3/Thunderbird/3.1a1/20100119130202/WINNT_x86-msvc/en-US/betatest/Windows_NT%205.1/default/default/update.xml?force=1" installDate="0" statusText="The integrity of the update could not be verified" buildID="20100430130203" isCompleteUpdate="true" channel="betatest" foregroundDownload="true"><patch type="complete" URL="http://stage-old.mozilla.org/pub/mozilla.org/thunderbird/nightly/3.1b2-candidates/build2/update/win32/en-US/thunderbird-3.1b2.complete.mar" hashFunction="SHA512" hashValue="05449983e029a9c9821b9f09e78fdddd7c4f45d5ea37a584225bc8cecd04e4a6e9703bf79792bdf32c9915995073bf1fbb2c7ff352d698eea76e82126527a902" size="12488907" selected="true" state="downloading"/><patch type="partial" URL="http://stage-old.mozilla.org/pub/mozilla.org/thunderbird/nightly/3.1b2-candidates/build2/update/win32/en-US/thunderbird-3.1b2.complete.mar" hashFunction="SHA512" hashValue="05449983e029a9c9821b9f09e78fdddd7c4f45d5ea37a584225bc8cecd04e4a6e9703bf79792bdf32c9915995073bf1fbb2c7ff352d698eea76e82126527a902" size="12488907" selected="false" state="download-failed" progress="100" status="A few seconds remaining — 11.9 of 11.9 MB (334 KB/sec)"/></update></updates>

Comment 1

[Mark Banner (:standard8)]

Alpha 1 update url:

https://aus2.mozillamessaging.com/update/3/Thunderbird/3.1a1/20100119130202/WINNT_x86-msvc/en-US/betatest/Windows_NT%205.1/default/default/update.xml?force=1

- Offers both complete & partial mars.
- SHA512 checksums are wrong (don't match).

Beta 1 update url:

https://aus2.mozillamessaging.com/update/3/Thunderbird/3.1b1/20100302141414/WINNT_x86-msvc/en-US/betatest/Windows_NT%205.1/default/default/update.xml?force=1

- Offers partial mar with correct SHA512 sum
- Complete mar has wrong checkum (same as for the alpha 1).


Assigning to gozer as this is clearly an issue with checksums on the generation side.

Comment 2

[Joe Sabash [:JoeS1]]

Assuming this is betatest channel only.
The nightly channel seems fine.

Comment 3

[Philippe M. Chiasson (:gozer)]

(In reply to comment #1)
> Alpha 1 update url:
> [...]
> Assigning to gozer as this is clearly an issue with checksums on the generation
> side.

Win32-only problem, and will need to regenerate all win32 update snippets. Working on it right now.

Comment 4

[Philippe M. Chiasson (:gozer)]

Update snippets re-generated, checksums are matching up now, should be working, can someone on win32 verify ?