Closed Bug 565256 Opened 16 years ago Closed 15 years ago

Searches hijacked by Bing/Bing Toolbar

Categories

(Firefox :: General, defect)

Product:
Firefox
Component:
General
Version:
3.6 Branch
Platform:
x86
Windows XP
Type:
defect
Priority:
Not set
Severity:
normal

Tracking

()

Status:
RESOLVED INVALID

People

(Reporter: Cww, Assigned: kev)

Details

(Keywords: common-issue+)

We're seeing a number of users complain about keyword.URL searches turning into Bing or their default search engine being set to Bing. A number have also complained that they suddenly have a Bing Toolbar (some may have removed -- although possibly just hidden -- it and are seeing the left-over search redirection. Some clues point to Facebook as being the source of the unwanted Toolbar: "I was on Facebook and a video was posted. O tried to open the video and FTV Player popped up and want to update. The Bing Search bar was installed in Firefox at this time and I cannot figure out how to remove the unwanted search bar. Facebook wanted to upgrade the FTV player on 05/03/10." AND "I cannot get rid of a tool bar. It is a bing tool bar. I got it after my facebook account was phished. I also am seeing popup windows when I search google." I know this is almost certainly not the right place for this issue but it gives us somewhere to talk about it and figure out exactly is going on.
Keywords: common-issue+
taking this for investigation with msft.
Assignee: nobody → kev
cww: is "FTV Player" supposed to be "FLV Player"? Can you post links to forums discussions we're seeing on SUMO here?
http://support.mozilla.com/en-US/forum/1/663395 and http://support.mozilla.com/en-US/forum/1/664906 were the most useful There are no reports this week so perhaps whatever was installing it is no longer being advertised on Facebook?
Could this be an older issue (Feb/Mar) where Miro was including Bing as an opted-in default in installation? I'm not convinced this was through Facebook, although I have seen some downloads of FTV (ftvsoft.com) offered through FB "Like" pages (you know, the annoying page opens), but that software doesn't seem to contain Bing toolbar (that I can see, anyways)
it happens on some computers I use, and it's not all that easy to change permanently
Closing this out. Don't believe it's MS directly, and Bing bar is no longer available for Firefox. If there are other, related issues to Bing, please file a separate bug or ping me direct.
Status: NEW → RESOLVED
Closed: 15 years ago
Resolution: --- → INVALID
this link www.bing.com/?pc=COSP&ptag=D071215-A52B2F7CC21764A3F97F&form=CONMHP&conlogo=CT3331976 keeps popping up on new tab, I dont facebook, nor tweet, I only want to use google as my search engine
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