Closed Bug 566598 Opened 15 years ago Closed 14 years ago

enigmail update failed - after update to ubuntu 10.04

Categories

(Toolkit :: Add-ons Manager, defect)

1.9.1 Branch
defect
Not set
minor

Tracking

()

VERIFIED FIXED
mozilla2.0b2

People

(Reporter: sonybuddy, Assigned: mossop)

References

Details

(Whiteboard: [AddonsRewrite])

User-Agent: Mozilla/5.0 (X11; U; Linux x86_64; de; rv:1.9.2.3) Gecko/20100423 Ubuntu/10.04 (lucid) Firefox/3.6.3 Build Identifier: Mozilla/5.0 (X11; U; Linux x86_64; en-US; rv:1.9.1.9) Gecko/20100423 Thunderbird/3.0.4 After updating my Ubuntu to 10.04 I realized that my TB wasn't compatible with Enigmail. So I tried updating it with the Add-on Manager. P.S.: Here's the Error I got from the German Mozilla/5.0 (X11; U; Linux x86_64; en-US; rv:1.9.1.9) Gecko/20100423 Thunderbird/3.0.4 >> "Enigmail" konnte nicht installiert werden, da es nicht mit dem Thunderbird-Build-Typ (Linux_x86_64-gcc3) kompatibel ist. Bitte informieren Sie den Autor des Add-ons über dieses Problem. After discussing it with the developers of Enigmail, I found out that I used two different built versions. Now, is it maybe possible two specify this problem with two different gcc builts in the error-message? I was also told that this message is coming from the Thunderbird Add-On Manager. And I should report a bug here. Here is some more info about my os: $ lsb_release -a No LSB modules are available. Distributor ID: Ubuntu Description: Ubuntu 10.04 LTS Release: 10.04 Codename: lucid $ uname -a Linux laptop 2.6.32-22-generic #33-Ubuntu SMP Wed Apr 28 13:28:05 UTC 2010 x86_64 GNU/Linux Also my os is full encrypted with cryptsetup (I set it up before the update to 10.04) As this is my first bug-report, I hope that I mentioned all the necessary information. Stephan Reproducible: Didn't try Steps to Reproduce: 1. Install Enigmail on Ubuntu 9.10 2. Update to Ubuntu 10.04 3. Try to Update Enigmail for the latest TB-version Actual Results: I got an error saying that it was incompatible with the installed built: >> "Enigmail" konnte nicht installiert werden, da es nicht mit dem Thunderbird-Build-Typ (Linux_x86_64-gcc3) kompatibel ist. Bitte informieren Sie den Autor des Add-ons über dieses Problem. Expected Results: After realizing the wrong built it would have been nice that: * the Add-On Manager would have sugested the right built version of Enigmail * the Error Message would have mentioned the built difference of both (it just referred to TB and not Enigmail) $ lsb_release -a No LSB modules are available. Distributor ID: Ubuntu Description: Ubuntu 10.04 LTS Release: 10.04 Codename: lucid $ uname -a Linux laptop 2.6.32-22-generic #33-Ubuntu SMP Wed Apr 28 13:28:05 UTC 2010 x86_64 GNU/Linux Also my os is full encrypted with cryptsetup (I set it up before the update to 10.04)
micah don't you guys provide enigmail packages ? Stephan are you trying to install 64 bits versions of enigmail ?
I communicated with Stephan before he created the bug. The problem is not so much the error (even though I think that the Add-on manager should not have tried to automatically install an incompatible version of Enigmail), but the error message that is not easily understandable for users.
(In reply to comment #2) > but the error message that is not easily understandable for users. That's right (In reply to comment #1) > Stephan are you trying to install 64 bits versions of enigmail ? Yes, I got it up and running now. But the error was, like Patrick said, confusing at first. I installed Enigmail manually with the following .xpi located @ http://enigmail.mozdev.org/download/download-static.php : Comment: built using Ubuntu 9.10 with gcc-4.4.1 Contributed by Robin Klingsberg <ibnpaul AT gmail DOT com>
(In reply to comment #3) > I installed Enigmail manually with the following .xpi located @ > http://enigmail.mozdev.org/download/download-static.php : > Comment: built using Ubuntu 9.10 with gcc-4.4.1 > Contributed by Robin Klingsberg <ibnpaul AT gmail DOT com> Sorry for the double mail. Here is the exact filename of the working xpi: enigmail-1.0.1-linux-x86_64-ubuntu.xpi
We do provide Enigmail in the Ubuntu archive. It is built for all archive arches except armel.
(In reply to comment #5) > We do provide Enigmail in the Ubuntu archive. It is built for all archive > arches except armel. Thank you, I'll check it out on my next test-installation.
Component: General → Add-ons Manager
Product: Thunderbird → Toolkit
QA Contact: general → add-ons.manager
This error message is made more simple in the new add-ons manager, we just call it incompatible now.
Status: UNCONFIRMED → RESOLVED
Closed: 14 years ago
Resolution: --- → FIXED
(In reply to comment #7) > This error message is made more simple in the new add-ons manager, we just call > it incompatible now. Dave, is it part of bug 552965?
Whiteboard: [AddonsRewrite]
Version: unspecified → 1.9.1 Branch
(In reply to comment #8) > (In reply to comment #7) > > This error message is made more simple in the new add-ons manager, we just call > > it incompatible now. > > Dave, is it part of bug 552965? A combination of that and bug 558834
Stephan, can you please reply all your steps by using a recent Minefield build and check if the changes are sufficient?
Assignee: nobody → dtownsend
Depends on: 558834, 552965
OS: Linux → All
Hardware: x86_64 → All
Target Milestone: --- → mozilla1.9.3b2
(In reply to comment #10) > Stephan, can you please reply all your steps by using a recent Minefield build > and check if the changes are sufficient? He means shredder. There is no enigmail for Firefox ;-)
Verified fixed based on the landed patch which updated our error messages and the handling of supported platforms.
Status: RESOLVED → VERIFIED
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