567688 - Add rr.com = roadrunner.com (USA)

Status: RESOLVED FIXED

(Webtools :: ISPDB Server, defect)

Description

[Ben Bucksch (:BenB)]

rr.com unfortunately has many subdomains, per area.
We might be able to catch that with MX, but:
- there seem to be 2x2 MX servers hrndva and cdptpa,
  no idea what's up with that, whether they go to different or the same
  IMAP servers
- there are a few (very little) business domains on mx1.biz.rr.com


List of domains:
tampabay.rr.com MX hrndva-smtpin01.mail.rr.com count 225
rochester.rr.com MX hrndva-smtpin01.mail.rr.com count 165
wi.rr.com MX hrndva-smtpin01.mail.rr.com count 123
austin.rr.com MX hrndva-smtpin01.mail.rr.com count 103
twcny.rr.com MX hrndva-smtpin01.mail.rr.com count 92
kc.rr.com MX hrndva-smtpin01.mail.rr.com count 88
woh.rr.com MX hrndva-smtpin01.mail.rr.com count 75
hawaii.rr.com MX hrndva-smtpin01.mail.rr.com count 72
columbus.rr.com MX hrndva-smtpin01.mail.rr.com count 68
nyc.rr.com MX hrndva-smtpin01.mail.rr.com count 62
triad.rr.com MX hrndva-smtpin01.mail.rr.com count 61
socal.rr.com MX hrndva-smtpin01.mail.rr.com count 58
cinci.rr.com MX hrndva-smtpin01.mail.rr.com count 56
hvc.rr.com MX hrndva-smtpin01.mail.rr.com count 32
new.rr.com MX hrndva-smtpin01.mail.rr.com count 30
hot.rr.com MX hrndva-smtpin01.mail.rr.com count 28
maine.rr.com MX hrndva-smtpin01.mail.rr.com count 26
gt.rr.com MX hrndva-smtpin01.mail.rr.com count 26
insight.rr.com MX hrndva-smtpin01.mail.rr.com count 22
stx.rr.com MX hrndva-smtpin01.mail.rr.com count 18
neb.rr.com MX hrndva-smtpin01.mail.rr.com count 12
indy.rr.com MX hrndva-smtpin01.mail.rr.com count 11
elp.rr.com MX hrndva-smtpin01.mail.rr.com count 11
ne.rr.com MX hrndva-smtpin01.mail.rr.com count 9
twmi.rr.com MX hrndva-smtpin01.mail.rr.com count 7
mi.rr.com MX hrndva-smtpin01.mail.rr.com count 5
rgv.rr.com MX hrndva-smtpin01.mail.rr.com count 3
ma.rr.com MX hrndva-smtpin01.mail.rr.com count 2
si.rr.com MX hrndva-smtpin01.mail.rr.com count 2


roadrunner.com MX cdptpa-smtpin01.mail.rr.com count 289
cfl.rr.com MX cdptpa-smtpin01.mail.rr.com count 194
nc.rr.com MX cdptpa-smtpin01.mail.rr.com count 150
satx.rr.com MX cdptpa-smtpin01.mail.rr.com count 78
neo.rr.com MX cdptpa-smtpin01.mail.rr.com count 77
nycap.rr.com MX cdptpa-smtpin01.mail.rr.com count 65
carolina.rr.com MX cdptpa-smtpin01.mail.rr.com count 57
ca.rr.com MX cdptpa-smtpin01.mail.rr.com count 50
tx.rr.com MX cdptpa-smtpin01.mail.rr.com count 48
adelphia.net MX cdptpa-smtpin01.mail.rr.com count 46
san.rr.com MX cdptpa-smtpin01.mail.rr.com count 44
sc.rr.com MX cdptpa-smtpin01.mail.rr.com count 44
bak.rr.com MX cdptpa-smtpin01.mail.rr.com count 23
dc.rr.com MX cdptpa-smtpin01.mail.rr.com count 13
ec.rr.com MX cdptpa-smtpin01.mail.rr.com count 8
panhandle.rr.com MX cdptpa-smtpin01.mail.rr.com count 8
oh.rr.com MX cdptpa-smtpin01.mail.rr.com count 7
elmore.rr.com MX cdptpa-smtpin01.mail.rr.com count 6
bham.rr.com MX cdptpa-smtpin01.mail.rr.com count 5

Note that rr has a few business domains (8 hits total only) on MX mx1/mx2.biz.rr.com, so that might go wrong.

Comment 1

[Ben Bucksch (:BenB)]

Total 554 hits

Comment 2

[Ben Bucksch (:BenB)]

http://getsatisfaction.com/mozilla_messaging/topics/cant_set_up_my_account_i_cant_use_it_ill_use_somehting_that_works

Comment 3

[Ben Bucksch (:BenB)]

http://help.rr.com/HMSFaqs/e_emailserveraddys.aspx

    smtp-server.tampabay.rr.com
    pop-server.tampabay.rr.com
 (i.e., your SMTP and POP Server Name will have the same ending as your e-mail address)

http://help.rr.com/HMSFaqs/e_SmtpAuth.aspx

username (both POP and IMAP) is full email address.

Comment 4

[Ben Bucksch (:BenB)]

pop-server.tampabay.rr.com = hrndva-tampabaylb.mail.rr.com = 71.74.56.22
pop-server.wi.rr.com =       hrndva-wilb.mail.rr.com =       71.74.56.78
pop-server.kc.rr.com =       hrndva-kclb.mail.rr.com =       71.74.56.48
Nice :-(

As much as I dislike it, this may be a good case for placeholders in hostnames:
  <hostname>pop-server.%EMAILDOMAIN%</hostname>

Comment 5

[Ben Bucksch (:BenB)]

Attachment: rr.com, based on MX and placeholders in hostname, v1

As suggested.

I have no idea whether that works. Somebody please test it. To do that, copy it to file <thunderbird-install-dir>/isp/tampabay.rr.com.xml , whereby "tampabay.rr.com" is the part behind the @ in your email address.

Comment 6

[Michael A. Pasek]

(In reply to comment #5)
> I have no idea whether that works. Somebody please test it. [...]

Using Bill Gillmore's ( http://gsfn.us/t/198nn ) domain, the XML file seemed to work for me.  I don't have an actual account, though, so couldn't test to see if it REALLY works.

Comment 7

[Charles]

(In reply to comment #3)
> username (both POP and IMAP) is full email address.

Is anyone keeping up with the stats on the prevalence of the full email address being used as the login username?

In my epxerience, more than 75% of providers require it, and more than 95% allow it.

My suggestion is to default to always use the full email address unless it is known that the provider requires only the local part.

Comment 8

[Ben Bucksch (:BenB)]

Charles, totally offtopic.

Comment 9

[Blake Winton (:bwinton) (:☕️)]

(And just to stop you from opening a new bug, Charles, I did a bit of digging:
ispdb_data$ egrep -l  "<username>%EMAILADDRESS%</username>" * | wc -l
      32
ispdb_data$ egrep -l  "<username>.*</username>" * | wc -l
     185

So less than 20% of the providers we have configs for require the full email address.  I don't know how many allow it, but just from the 20% number, I don't think that would be a good change to make.)

Apologies for the further off-topicness.

Later,
Blake.

Comment 10

[Blake Winton (:bwinton) (:☕️)]

Comment on attachment 463028 [details]
rr.com, based on MX and placeholders in hostname, v1

That's nice.  Although I worry about what that's going to turn into when we run the script to convert it to the 1.0 version.  (Or, wait, the 1.0 version doesn't do the MX lookup, does it?)

Anyways, r=me if you can convince me that that won't be a problem.  ;)

Comment 11

[Ben Bucksch (:BenB)]

The MX won't be a problem: TB 3.0 would just not find the config for @tx.rr.com and that's it.

It would find a config for @rr.com - I don't know whether such addresses exist. However, then it would take pop-server.%EMAILDOMAIN% as literal (bug 546278). And yes, that would pass the sanitize.hostname() test in TB3.0, it allowed %, so we'd indeed show that to the user and use it, and of course it wouldn't work.
Whether that's a problem depends on how many people have @rr.com addresses and how many of them use TB 3.0. I think it's neglectable, given that we currently don't work for *any* rr.com user (IIRC guess also fails).

Comment 12

[Ben Bucksch (:BenB)]

Actually, not even that hostname placeholder is a problem, the converter resolves it, see bug 557401 comment 35.

Comment 13

[Ben Bucksch (:BenB)]

I'm blatently assuming that this would be convincing you. If not, feel free to raise up :).

Commited SVN Revision 72347.
FIXED