Closed Bug 574085 Opened 14 years ago Closed 13 years ago

Firefox won't start

Categories

(Firefox :: Sync, defect)

x86_64
macOS
defect
Not set
critical

Tracking

()

RESOLVED DUPLICATE of bug 574433

People

(Reporter: rxt360, Unassigned)

Details

User-Agent:       Mozilla/5.0 (Macintosh; U; Intel Mac OS X 10_6_3; en-us) AppleWebKit/533.16 (KHTML, like Gecko) Version/5.0 Safari/533.16
Build Identifier: http://download.mozilla.org/?product=firefox-3.6.4&os=osx&lang=nl

I just installed Firefox 3.6.4, and it won't start anymore. I see the icon blinking in the dock, then nothing happens, and the dot besides the icon indicating the app is working disappears. In the log I see the following message: 

23-06-10 21:00:33	com.apple.launchd.peruser.501[188]	([0x0-0x41041].org.mozilla.firefox[487]) Exited with exit code: 1

Reproducible: Always

Steps to Reproduce:
1.Start Firefox

Actual Results:  
-

Expected Results:  
It should start obviously.
The English version has the same problem:
http://www.mozilla.com/products/download.html?product=firefox-3.6.4&os=osx&lang=en-US
23-06-10 21:17:27	com.apple.launchd.peruser.501[188]	([0x0-0x5f05f].org.mozilla.firefox[611]) Exited with exit code: 1

Going back to version 3.6.3 doesn't work either:
23-06-10 21:26:43	com.apple.launchd.peruser.501[188]	([0x0-0x77077].org.mozilla.firefox[700]) Exited with exit code: 1

This may well be a problem with my system, but I can't tell yet.
After removing my profile from the library, it works again. It seems like the update has corrupted the profile.
After deleting the profile, Firefox worked again. I could restore my profile from a backup. I may have lost some settings, but it works for the most part, and even better, it's a lot faster.
I've pinned the issue down to the Firefox Sync plugin. When I install that addon, I cannot start Firefox anymore.
Once in a while, I get the same, nasty »Exited with exit code: 1« problem.

After hours – including disabling AddOns – I found a workaround:

1. Start Firefox in Safe-Mode by
   - holding the OPTION key while launching Firefox *or*
   - running in terminal:
     /Applications/Firefox.app/Contents/MacOS/firefox-bin -safe-mode 
2. Go to Preferences -> Advanced -> Network -> Offline Storage -> CLEAR NOW
3. Quit Firefox and relaunch in normal mode

HTH... Oliver
I have the same issue on opensuse11.3

After I quit, i cant restart firefox (it dies right away with no output).

The work-around is even easier:

1) start with   firefox --safe-mode
2) hit 'quit' button on safe-mode menu (ie, dont do anything in safemode)
3) restart as normal

Firefox now starts correctly.
Component: General → Firefox Sync: Backend
Product: Firefox → Mozilla Services
QA Contact: general → sync-backend
Fixed for me in opensuse update to Mozilla/5.0 (X11; U; Linux x86_64; en-US; rv:1.9.2.13) Gecko/20101203 SUSE/3.6.13-0.2.1 Firefox/3.6.13
Duping this. Probably ought to close the dupe target, too!
Status: UNCONFIRMED → RESOLVED
Closed: 13 years ago
Resolution: --- → DUPLICATE
Component: Firefox Sync: Backend → Sync
Product: Cloud Services → Firefox
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