576204 - viewing email @ yahoo certain messages have no content in the body but fine in IE

Status: RESOLVED INCOMPLETE

(Firefox :: General, defect)

Description

[rob]

User-Agent:       Mozilla/5.0 (Windows; U; Windows NT 5.1; en-US; rv:1.9.2.6) Gecko/20100625 Firefox/3.6.6 ( .NET CLR 3.5.30729)
Build Identifier: Mozilla/5.0 (Windows; U; Windows NT 5.1; en-US; rv:1.9.2.6) Gecko/20100625 Firefox/3.6.6 ( .NET CLR 3.5.30729)

using Firefox 3.6.6 on XP SP3 viewing email @ yahoo certain messages have no content in the body, such as something from monster.com
this occurs with 99% of monster emails (and some others) when opening the email in a new tab via the middle click.
But sometimes using the left click (opening in the same tab) sometimes works but then fails.
Clearing all history and cookies sometimes solves the problem, but when it does it seems to be temporary.

Using IE all email viewing works properly.
This has been occurring for a few months now.
Does anyone have similar results and possible solutions.
Thanx for participating, 
rob


Reproducible: Always

Steps to Reproduce:
1.be signed up for email notifications from monster.com
2.open received monster.com email in a new tab and will show no content in body of email
3.displays correctly using IE
Actual Results:  
same all the time

Expected Results:  
see info for job suggestions from monster.com

Comment 1

[rob]

Attachment: print screen .jpg of viewing email with FF

Comment 2

[rob]

Attachment: print screen .jpg of viewing email with IE

Comment 3

[rob]

it appears that the email missing content may be cookie related.
I went to my Yahoo! Account Info page, 
then to…
Sign-In and Security
now the following setting "Change sign-in settings" was set to
 'Keep me signed in for two weeks' and i changed it to 
 'Currently you are signed out every: 1 day'
Change sign-in settings		Currently you are signed out every: 1 day

it appears to consistently be showing Monster.com emails correctly after 
changing the sign-in settings to sign out every day.

Comment 4

[rob]

as of 7-7-2010
the comment "it appears that the email missing content may be cookie related."
is NOT true.
the problem continues.

Comment 5

[Tyler Downer [He/Him]]

Reporter, Firefox 4.0.1 has been released, and it features significant improvements over previous releases. Can you please update to Firefox 4.0.1 or later, and retest your bug? Please also create a fresh profile (
http://support.mozilla.com/kb/Managing+profiles), update your plugins (Flash, Java, Quicktime, Reader, etc) and update your graphics driver and Operating system to the latest versions available. 

If you still continue to see this issue, please comment. If you do not, please close this bug as RESOLVED > WORKSFORME

filter: prefirefox4uncobugs

Comment 6

[Tim (fmdeveloper)]

Rob -> Are you still experiencing this issue with the latest version of Firefox 5?

Comment 7

[Tim (fmdeveloper)]

Closing bug as Incomplete - if you are still experiencing this issue or have more information to provide feel free to post back here and we can re-open the bug. You can also get assistance by visiting the Firefox help site -> http://support.mozilla.com/en-US/kb/Ask+a+question