577598 - Firefox would freeze up and hang when trying to play videos and playing online games

Status: RESOLVED WORKSFORME

(Firefox :: General, defect)

Description

[shawnangsiowyang]

User-Agent:       Mozilla/4.0 (compatible; MSIE 8.0; Windows NT 6.0; Trident/4.0; SLCC1; .NET CLR 2.0.50727; .NET CLR 3.5.30729; .NET CLR 3.0.30729; OfficeLiveConnector.1.5; OfficeLivePatch.1.3; .NET4.0C)
Build Identifier: 

When I try to start a video in youtube and other sites firefox would freeze up and cease to continue. I would not be able to close the window or click on anything else on the window.

It has happened a few times I have tried uninstalling firefox in reinstalling but the problem still persist.

If you would be able to help me fix the bug or advised what else should I do to correct the problem

Reproducible: Always

Steps to Reproduce:
1.open firefox
2.go to http://www.bing.com/videos/watch/video/humpback-whale-swats-diver/puak9kj?from=en-us_msnhp&GT1=42007
3.firefox stops/freezes
Actual Results:  
firefox freezes

Expected Results:  
load video and played

Comment 1

[Matthias Versen [:Matti]]

You forgot to include the minimal required information.
Which Firefox version and which Flash version are you using ?

Comment 2

[shawnangsiowyang]

Version 3.6.6

Comment 3

[Matthias Versen [:Matti]]

And the used flash version ?
I can't reproduce this with FF3.6.6 and Shockwave Flash 10.1 r53

Do you get the same freeze in the Firefox safemode http://support.mozilla.com/en-US/kb/Safe+Mode ?

Please create and attach a stacktrace using this instructions if you still get this with the latest Flash version:
https://developer.mozilla.org/en/How_to_get_a_stacktrace_with_WinDbg

Comment 4

[shawnangsiowyang]

Yes it still freeze

Comment 5

[boomman37]

Every week 1 or 2 times Firefox completely hangs during watching youtube video.

FF 7.0.1
Flash 11.0.1.152

Comment 6

[Swarnava Sengupta (:Swarnava)]

cant reproduce on latest version of Firefox