Firefox would freeze up and hang when trying to play videos and playing online games

RESOLVED WORKSFORME

Status

()

--
critical
RESOLVED WORKSFORME
9 years ago
7 years ago

People

(Reporter: shawnangsiowyang, Unassigned)

Tracking

3.6 Branch
x86
Windows Vista
Points:
---

Firefox Tracking Flags

(Not tracked)

Details

(Whiteboard: [testday-20120413])

(Reporter)

Description

9 years ago
User-Agent:       Mozilla/4.0 (compatible; MSIE 8.0; Windows NT 6.0; Trident/4.0; SLCC1; .NET CLR 2.0.50727; .NET CLR 3.5.30729; .NET CLR 3.0.30729; OfficeLiveConnector.1.5; OfficeLivePatch.1.3; .NET4.0C)
Build Identifier: 

When I try to start a video in youtube and other sites firefox would freeze up and cease to continue. I would not be able to close the window or click on anything else on the window.

It has happened a few times I have tried uninstalling firefox in reinstalling but the problem still persist.

If you would be able to help me fix the bug or advised what else should I do to correct the problem

Reproducible: Always

Steps to Reproduce:
1.open firefox
2.go to http://www.bing.com/videos/watch/video/humpback-whale-swats-diver/puak9kj?from=en-us_msnhp&GT1=42007
3.firefox stops/freezes
Actual Results:  
firefox freezes

Expected Results:  
load video and played
You forgot to include the minimal required information.
Which Firefox version and which Flash version are you using ?
(Reporter)

Comment 2

9 years ago
Version 3.6.6
And the used flash version ?
I can't reproduce this with FF3.6.6 and Shockwave Flash 10.1 r53

Do you get the same freeze in the Firefox safemode http://support.mozilla.com/en-US/kb/Safe+Mode ?

Please create and attach a stacktrace using this instructions if you still get this with the latest Flash version:
https://developer.mozilla.org/en/How_to_get_a_stacktrace_with_WinDbg
(Reporter)

Comment 4

9 years ago
Yes it still freeze
Version: unspecified → 3.6 Branch

Comment 5

7 years ago
Every week 1 or 2 times Firefox completely hangs during watching youtube video.

FF 7.0.1
Flash 11.0.1.152
cant reproduce on latest version of Firefox
Status: UNCONFIRMED → RESOLVED
Last Resolved: 7 years ago
Resolution: --- → WORKSFORME
Whiteboard: [testday-20120413]
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