578768 - Printing only prints first page in nightly; second page blank and other pages missing

Status: RESOLVED WORKSFORME

(MailNews Core :: Printing, defect)

Description

[Luis Villa [Outside Counsel; for non-law use [e-mail]]]

Attachment: Example of broken output; should have several pages of output.

I'm not sure when this started, but with my current nightly (below for details) when I try to print a long email, I get a two-page printout: the first page of the email is correct (showing in the footer that it is 1 of 2), the second page is blank other than header and footer (showing that it is 2 of 2). This happens even with emails that should be longer than two pages- still only two pages, with the second blank. (One page emails print fine.)


version info: 
Mozilla/5.0 (Macintosh; U; Intel Mac OS X 10.6; en-US; rv:2.0b2pre) Gecko/20100701 Shredder/3.2a1pre

Comment 1

[Luis Villa [Outside Counsel; for non-law use [e-mail]]]

3.1 for Mac works right.

This newer nightly is still broken in the same way:

Mozilla/5.0 (Macintosh; Intel Mac OS X 10.6; en-US; rv:2.0b2pre) Gecko/20100714 Shredder/3.2a1pre

Comment 2

[Ludovic Hirlimann [:Usul]]

Luis I supposed you've looked into Tools -> Error console ?

Anything in Console.app ? 

Have you tried safe mode? (see https://support.mozillamessaging.com/en-US/kb/Safe+Mode for more information)

Comment 3

[Luis Villa [Outside Counsel; for non-law use [e-mail]]]

This appears fixed; sorry to leave it open so long.

Comment 4

[[:Aureliano Buendía]]

-> WFM. Fixed is used for bugs with known patches.
https://bugzilla.mozilla.org/page.cgi?id=fields.html#resolution