580511 - firefox freezes up when i start browser except in safe mode. none of my toolbars work. help

Status: RESOLVED INVALID

(Firefox :: Extension Compatibility, defect)

Description

[Jahlee Starks]

User-Agent:       Mozilla/5.0 (Windows; U; Windows NT 5.1; en-US; rv:1.9.2.6) Gecko/20100625 Firefox/3.6.6
Build Identifier: Mozilla/5.0 (Windows; U; Windows NT 5.1; en-US; rv:1.9.2.6) Gecko/20100625 Firefox/3.6.6

Warning: Expected ',' or '{' but found '*'.  Ruleset ignored due to bad selector.
Source File: http://wwwimages.adobe.com/www.adobe.com/lib/com.adobe/template/screen.css
Line: 1987
bugzilla.mozilla.org : potentially vulnerable to CVE-2009-3555
Error: this._update is null
Source File: file:///C:/Program%20Files/Mozilla%20Firefox/components/nsUpdateService.js
Line: 2349

Reproducible: Always

Comment 1

[Daniel Veditz [:dveditz]]

If safe-mode works then you've got an incompatible add-on -- either you've disabled compatibility checking (unlikely) or one of the add-ons is lying about its compatibility range. The latter is especially likely if it was added by a 3rd party tool you installed, they apparently believe wishing makes it so. A malware add-on is also a possibility.

The warnings you pasted above are not the source of your problem. The update service error could have bad effects (not getting updates?) but shouldn't be causing a browser freeze.

You will need help from the forums or live chat at http://support.mozilla.com/

The best approach might be to first disable all your addons, and then turn them on one at a time (restarting in between each, a bit of a pain) until the problem happens. If you have a ton of addons you might try adding them in chunks, and then when you hit the freeze start turning them off one by one.

Comment 2

[Wayne Mery (:wsmwk)]

invalid, i.e. not a firefox bug, per comments