584303 - crash [@ save_marker ] with libjpeg

Status: RESOLVED INCOMPLETE

Description

[Ludovic Hirlimann [:Usul]]

Looks like it's a  startup crash very low volume.

0  	thunderbird.exe  	save_marker  	 jpeg/jdmarker.c:749
1 	thunderbird.exe 	read_markers 	jpeg/jdmarker.c:1057
2 	thunderbird.exe 	consume_markers 	jpeg/jdinput.c:296
3 	thunderbird.exe 	jpeg_consume_input 	jpeg/jdapimin.c:388
4 	thunderbird.exe 	jpeg_read_header 	jpeg/jdapimin.c:336
5 	thunderbird.exe 	nsJPEGDecoder::ProcessData 	modules/libpr0n/decoders/jpeg/nsJPEGDecoder.cpp:329
6 	thunderbird.exe 	ReadDataOut 	modules/libpr0n/decoders/jpeg/nsJPEGDecoder.cpp:248
7 	xpcom_core.dll 	nsPipeInputStream::ReadSegments 	xpcom/io/nsPipe3.cpp:799
8 	thunderbird.exe 	nsJPEGDecoder::WriteFrom 	modules/libpr0n/decoders/jpeg/nsJPEGDecoder.cpp:266
9 	thunderbird.exe 	imgRequest::OnDataAvailable 	modules/libpr0n/src/imgRequest.cpp:992
10 	thunderbird.exe 	ProxyListener::OnDataAvailable 	modules/libpr0n/src/imgLoader.cpp:1806
11 	thunderbird.exe 	nsBaseChannel::OnDataAvailable 	netwerk/base/src/nsBaseChannel.cpp:708
12 	thunderbird.exe 	nsInputStreamPump::OnStateTransfer 	netwerk/base/src/nsInputStreamPump.cpp:510
13 	thunderbird.exe 	nsInputStreamPump::OnInputStreamReady 	netwerk/base/src/nsInputStreamPump.cpp:400
14 	xpcom_core.dll 	nsInputStreamReadyEvent::Run 	xpcom/io/nsStreamUtils.cpp:112
15 	xpcom_core.dll 	nsThread::ProcessNextEvent 	xpcom/threads/nsThread.cpp:527
16 	xpcom_core.dll 	NS_ProcessNextEvent_P 	objdir-tb/mozilla/xpcom/build/nsThreadUtils.cpp:250
17 	thunderbird.exe 	nsBaseAppShell::Run 	widget/src/xpwidgets/nsBaseAppShell.cpp:177
18 	thunderbird.exe 	nsAppStartup::Run 	toolkit/components/startup/src/nsAppStartup.cpp:183
19 	thunderbird.exe 	XRE_main 	toolkit/xre/nsAppRunner.cpp:3483
20 	thunderbird.exe 	NS_internal_main 	mail/app/nsMailApp.cpp:101
21 	thunderbird.exe 	wmain 	toolkit/xre/nsWindowsWMain.cpp:120
22 	thunderbird.exe 	__tmainCRTStartup 	objdir-tb/mozilla/memory/jemalloc/crtsrc/crtexe.c:591
23 	kernel32.dll 	kernel32.dll@0x13676 	
24 	ntdll.dll 	ntdll.dll@0x39d41 	
25 	ntdll.dll 	ntdll.dll@0x39d14

Comment 1

[Ali Juma [:ajuma]]

This crash continues to occur. Here's a recent crash report:
https://crash-stats.mozilla.com/report/index/9bb667f6-9668-48c4-a823-013c32111115

Comment 2

[Marcia Knous [:marcia - needinfo? me]]

http://br.grepolis.com/
http://br.grepolis.com/start?action=login_to_game_world
http://www.cellxpo.com/Bluetooth-Headset.asp
http://www.google.de/ig
http://www.facebook.com/

There were only 7 crash reports in the last week in this signature.

Comment 3

[Wayne Mery (:wsmwk)]

no thunderbird crashes as of version 9

Comment 4

[Wayne Mery (:wsmwk)]

invalid?  since it's not in our library?

rare for both firefox and Thunderbird.
roughly 2 TB crashes per month for version 17. More common for TB16.
bp-7d20f431-be0d-446e-99c9-8c80a2130105 TB17
bp-c6dad0ae-7b9f-4d5e-b75e-6c9142130115 FF18

Comment 5

[Ludovic Hirlimann [:Usul]]

(In reply to Wayne Mery (:wsmwk) from comment #4)
> invalid?  since it's not in our library?
> 
should be noted upstream then.

Comment 6

[Anthony Hughes (:ashughes) [QA]]

Current stats are as follows:
Firefox 	43      3 crashes in the last month
Firefox 41      3 crashes in the last month
Thunderbird 38 	2 crashes in the last month
Fennec 38 	1 crash in the last month

Was this ever noted upstream? Can we just close this bug now or is there something we should fix?

Comment 7

[Wayne Mery (:wsmwk)]

(In reply to Anthony Hughes (:ashughes) [GFX][QA][Mentor] from comment #6)
> Current stats are as follows:
> Firefox 	43      3 crashes in the last month
> Firefox 41      3 crashes in the last month
> Thunderbird 38 	2 crashes in the last month
> Fennec 38 	1 crash in the last month
> 
> Was this ever noted upstream? 

Unclear. But so much passage of time, and so rare..

> Can we just close this bug now or is there something we should fix?
should we even be crashing? 
ref: http://stackoverflow.com/questions/20383815/libjpeg-decode-crashes-when-jpeg-data-is-bad

Comment 8

[Anthony Hughes (:ashughes) [QA]]

I'm resolving this bug report as incomplete as we're seeing 3 crashes per month on the current Firefox release and it's not likely that this will get fixed. Realistically the volume is so low that it'll never get on a developer's radar. If someone wants to try fixing this then please reopen.