584824 - Unable to update Microsoft DRM plugin

Status: RESOLVED FIXED

(Websites :: plugins.mozilla.org, defect)

Description

[C. A. Thorne]

User-Agent:       Mozilla/5.0 (Windows; U; Windows NT 5.1; en-US; rv:1.9.2.8) Gecko/20100722 Firefox/3.6.8 GTB7.1 (.NET CLR 3.5
Build Identifier: Mozilla/5.0 (Windows; U; Windows NT 5.1; en-US; rv:1.9.2.8) Gecko/20100722 Firefox/3.6.8 GTB7.1 (.NET CLR 3.5

Plugin Check shows that the Microsoft DRM plugin is outdated.  A button is displayed to update it. Selecting the button does nothing.

Reproducible: Always

Steps to Reproduce:
1.Select Tools>Add-Ons
2.Select Plugins
3.Select Find Updates
4.Select button to update outdated Microsoft DRM plugin which is shown to be outdated.
Actual Results:  
Nothing happens.

Expected Results:  
Microsoft DRM plugin is updated.

I run Avast virus checker & I disabled the shields to try this.  I have tried restarting FireFox & rebooting.  I'm out of ideas. My platform is Windows XP Home Edition SP2. I didn't see a way to attach a screen shot.

Comment 1

[Kev Needham [:kev]]

The Microsoft DRM plugin is part of the Windows Media Player product on Windows XP. The update page for Windows Media Player is http://windows.microsoft.com/en-US/windows/downloads/windows-media-player, and this URL has been added to the entry. Clicking on "Update Now" should take end-users to the Windows Media Player page moving forward (after 10:00EST 2011-Jun-08)