597428 - Print Preview and Print incomplete: only first part of a long site

Status: RESOLVED DUPLICATE of bug 550866

(Core :: Print Preview, defect)

Description

[joh_picmac]

User-Agent:       Mozilla/5.0 (Windows; U; Windows NT 5.1; de; rv:1.9.2.8) Gecko/20100722 (CK-PC-WELT) Firefox/3.6.8 ( .NET CLR 3.5.30729)
Build Identifier: Mozilla/5.0 (Windows; U; Windows NT 5.1; de; rv:1.9.2.8) Gecko/20100722 (CK-PC-WELT) Firefox/3.6.8 ( .NET CLR 3.5.30729)

Long pages, which require to scroll and require serveral paper-Pages to print are incomplete: especially the end of a long page is not printed /missing.
Maybe especially Blog-Pages

Reproducible: Always

Steps to Reproduce:
1.long Page Exampples: (http://www.pcwelt.de/forum/)(http://forum.computerbild.de/computer-bild/top-thema/)
2. Menue /Datei /Druckvorschau
3. Look at the bottom of Print-Preview - compare with the botom of site : See the difference!
Actual Results:  
Print Previe only one page - thats not eneough!

Expected Results:  
The bottom of the site must be seen at the end of the print-perview-pages!

Comment 1

[Boris Zbarsky [:bzbarsky]]

This worksforme on both 3.6 and trunk, on Mac.

Tyler, are you seeing this on Windows?

Comment 2

[Tyler Downer [He/Him]]

Works for me with Mozilla/5.0 (Windows NT 6.1; WOW64; rv:2.0b7pre) Gecko/20101005 Firefox/4.0b7pre in print preview at least. Can't print a test page.

Comment 3

[Ken Taylor]

I have found this same problem in Firefox 3.6.10 on both Linux and Windows 7. The sample page shown in the original post appears to be no longer available. Here is another page to demonstrate the problem

https://personal.vanguard.com/us/insights/marketsandeconomy/major-us-economic-reports

Comment 4

[Daniel Holbert [:dholbert]]

(In reply to comment #3)
> The sample page shown in the original post appears to be no longer available.

Still available for me. (Though bugzilla's linkification broke it a bit)

> I have found this same problem in Firefox 3.6.10 on both Linux and Windows 7.
> https://personal.vanguard.com/us/insights/marketsandeconomy/major-us-economic-reports

Firstly, this problem (printed output missing beyond the first page) has a variety of possible causes, so it's likely that your page has something different going on from the original page here.

So, normally I'd tell you "please file a separate bug on that issue" -- however, in this case, I'm happy to report that (while I can confirm the bug on 3.6, it's fixed in the latest Firefox 4 nightly!  So, that one was probably a version of bug 129941 (or some other printing bug that was fixed between 3.6 & 4.0.)

Anyway, let's restrict further discussion here to the page in comment 0.

Comment 5

[Daniel Holbert [:dholbert]]

(sorry, meant to have a close paren ")" after "on 3.6")

@joh_picmac: Like bz and Tyler, I can't reproduce this bug at the URLs you gave in comment 0. (I tried Firefox 3.6 on Linux).

If you're still hitting the bug, can you post a screenshot of what you're seeing, and point out what's broken in it?

Comment 6

[Daniel Holbert [:dholbert]]

Oh, now I see you mentioned "Print Previe only one page - thats not eneough!" -- I'd missed that part.

I'm definitely getting 2 pages. (with no content noticably missing)  (in Firefox 3.6)  So this looks like WORKSFORME...

jon_picmag, do you see the bug if you use a freshly-created Firefox profile?
http://support.mozilla.com/en-US/kb/Managing+profiles

Comment 7

[Ken Taylor]

I have accessed one of the original sample pages - my error, I did not parse out just one page from the link as posted.  I can show the error in FF 3.6.10 and the correct printout in FF 3.5.13.  I will post both examples as pdf files (or at least give it a try).

Comment 8

[Ken Taylor]

Attachment: Shortened printout in FF 3.6.10

The web page contains two pages of information. Only one is previewed or printed.

Comment 9

[Ken Taylor]

Attachment: Correct printout from FF 3.5.13

This pdf was generated with FF 3.5.13 on Windows XP. Notice that it is two pages long and contains ALL of the data displayed on the web page.  The print preview on 3.5.13 also shows both pages of data.

Comment 10

[Daniel Holbert [:dholbert]]

Ken: Thanks -- maybe this is specific to Firefox-3.6-on-windows or something (perhaps due to the exact font size / margins on Windows making us get unlucky and hit the bug there, where we don't on other platforms)

So, given that this worked in Firefox 3.5 and is broken in Firefox 3.6, my guess would be that this is a version of bug 550866.

Ken: Could you try the latest Firefox 4.0 beta and report back whether it's fixed there?
  http://www.mozilla.com/en-US/firefox/all-beta.html
If so, this is probably bug 550866.

Comment 11

[Ken Taylor]

Daniel - The "bad" pdf was created with FF 3.6.10 on Ubuntu 10.04 so it does not appear to be OS related.  I can reproduce the same problem in FF 3.6.10 on Windows 7. FF 3.5.13 seems to be the latest version for XP.  I will test the 4.0 beta and report back.  Yes, it does seem to be the issue reported in bug 550866.

Comment 12

[Daniel Holbert [:dholbert]]

Oops, right you are -- looking through my bash history, I've found that I accidentally ran the wrong command (firefox instead of ./firefox) when trying to test 3.6.  I've retested 3.6 & confirmed the bug there, and it's indeed fixed on trunk (for Firefox 4.0).

So, this shows all the signs of being a dupe of bug 550866 -- marking as such.

Comment 13

[Ken Taylor]

Thanks Daniel - I have confirmed that the problem is fixed in 4.0 - guess that also applies to bug 550866.

Comment 14

[Daniel Holbert [:dholbert]]

(In reply to comment #13)
> fixed in 4.0 - guess that
> also applies to bug 550866.

Yup, as noted in bug 550866 comment 1. ("mozilla-central trunk" there is Firefox 4.0, at least for the time being. :))

Thanks for your help on this!