Closed Bug 599593 Opened 15 years ago Closed 9 years ago

Flash can crash under IPC when toggling its display [@ NPSWF32.dll@0x18dc8d]

Categories

(External Software Affecting Firefox Graveyard :: Flash (Adobe), defect)

x86
Windows Vista
defect
Not set
critical

Tracking

(Not tracked)

RESOLVED INCOMPLETE

People

(Reporter: t.brain, Unassigned)

References

()

Details

(Keywords: crash, testcase)

Crash Data

User-Agent: Mozilla/4.0 (compatible; MSIE 8.0; Windows NT 6.0; Trident/4.0; SLCC1; .NET CLR 2.0.50727; .NET CLR 3.0.30729; .NET CLR 3.5.30729; .NET4.0C) Build Identifier: Mozilla/5.0 (Windows; U; Windows NT 6.0; en-US; rv:1.9.2.10) Gecko/20100914 Firefox/3.6.10 ( .NET CLR 3.5.30729; .NET4.0C) The circumstances are a bit specific, changing anything in the testcase could cause it not to happen anymore. The testcase is designed to keep retrying until it gets a successful crash (by sniffing for the crashed message). Normally I just get the crash message, but I've also got a DEP fault from the IPC process at times. I've also had Firefox 4.0 b6 crash entirely. Turning off IPC makes the crash go away and doesn't give off any errors. Reproducible: Sometimes Steps to Reproduce: Access the specified URL, and wait until the crash reproduces.
Can you provide the crash id in the "about:crashes" page ? https://developer.mozilla.org/En/How_to_get_a_stacktrace_for_a_bug_report Can you reproduce the crash in safe mode ? http://support.mozilla.com/en-US/kb/safe+mode
Here are some crashes, the signature appears inconsistent: bp-49f7aae4-2fab-4965-8d82-e92aa2100830 bp-a70e64b1-0051-4641-8679-fb9082100830 bp-051eff8f-4042-4da2-94be-b184d2100830 I've reproduced the crash in safe mode, here is the crash: bp-21b224d3-e104-47fb-8ec3-a31252100925
This is a flash plugin crash. Could you update your flash version to the latest one 10.1.85.3 : http://get.adobe.com/flashplayer/ Then try to reproduce.
Reproduced with 10.1.85.3: bp-fc9c447f-61ba-4b8e-9113-2a6292100925 and under safe mode: bp-40a11a00-92b9-4a05-813f-0679d2100925 And yes this appears to be a flash plugin crash, but it only happens under IPC.
For Flash 10.1.82.76 the Crash happens @0x18dc2b, for 10.1.85.3 @0x18dc8d & for 10.2.161.22 (Flash Preview/Beta) @0x187b6a. No Crashes on Trunk.
Keywords: crash, testcase
4/6 crashes are this: Signature NPSWF32.dll@0x18dc8d UUID fc9c447f-61ba-4b8e-9113-2a6292100925 Process Type plugin Version: Filename: NPSWF32.dll Time 2010-09-25 06:10:42.252230 Uptime 2 Install Age 532398 seconds (6.2 days) since version was first installed. Product Firefox Version 3.6.10 Build ID 20100914125854 Branch 1.9.2 OS Windows NT OS Version 6.0.6002 Service Pack 2 CPU x86 CPU Info GenuineIntel family 6 model 23 stepping 10 Crash Reason EXCEPTION_ACCESS_VIOLATION_READ Crash Address 0x28 User Comments Processor Notes EMCheckCompatibility False Crashing Thread Frame Module Signature [Expand] Source 0 NPSWF32.dll NPSWF32.dll@0x18dc8d 1 @0xfffffffe 2 xul.dll _ftol2_pentium4 Filename Version Debug Identifier Debug Filename NPSWF32.dll 10.1.85.3 CEB997CA061946F18B44205FC7F3AB1E1 NPSWF32.pdb The other two: Signature NPSWF32.dll@0x32336b UUID a70e64b1-0051-4641-8679-fb9082100830 Process Type plugin Version: Filename: NPSWF32.dll Time 2010-08-30 19:37:12.432861 Uptime 10 Install Age 3066773 seconds (5.1 weeks) since version was first installed. Product Firefox Version 3.6.8 Build ID 20100722155716 Branch 1.9.2 OS Windows NT OS Version 6.0.6002 Service Pack 2 CPU x86 CPU Info GenuineIntel family 6 model 23 stepping 10 Crash Reason EXCEPTION_ACCESS_VIOLATION_EXEC Crash Address 0xa29 User Comments Processor Notes EMCheckCompatibility False Crashing Thread Frame Module Signature [Expand] Source 0 @0xa29 1 NPSWF32.dll NPSWF32.dll@0x32336b 2 NPSWF32.dll NPSWF32.dll@0x3233f0 3 NPSWF32.dll NPSWF32.dll@0x5e4f4f Filename Version Debug Identifier Debug Filename NPSWF32.dll 10.1.53.64 685CE0E4C4A64B3D995488252C301A491 NPSWF32.pdb Signature NPSWF32.dll@0x1951e4 UUID 051eff8f-4042-4da2-94be-b184d2100830 Process Type plugin Version: Filename: NPSWF32.dll Time 2010-08-30 19:10:05.810082 Uptime 40 Install Age 3065120 seconds (5.1 weeks) since version was first installed. Product Firefox Version 3.6.8 Build ID 20100722155716 Branch 1.9.2 OS Windows NT OS Version 6.0.6002 Service Pack 2 CPU x86 CPU Info GenuineIntel family 6 model 23 stepping 10 Crash Reason EXCEPTION_ACCESS_VIOLATION_READ Crash Address 0x44c User Comments Processor Notes EMCheckCompatibility False Crashing Thread Frame Module Signature [Expand] Source 0 NPSWF32.dll NPSWF32.dll@0x1951e4 Filename Version Debug Identifier Debug Filename NPSWF32.dll 10.1.53.64 685CE0E4C4A64B3D995488252C301A491 NPSWF32.pdb
Severity: normal → critical
Component: IPC → Flash (Adobe)
Product: Core → Plugins
QA Contact: ipc → adobe-flash
Summary: Flash can crash under IPC when toggling its display → Flash can crash under IPC when toggling its display [@ NPSWF32.dll@0x18dc8d]
Version: unspecified → 10.x
Crash Signature: [@ NPSWF32.dll@0x18dc8d]
Reporter, can you provide a recent crash report?
I'm closing a lot of bugs which are filed as Adobe Flash bugs which are either irrelevant, not actionable, or not serious enough to track in the Mozilla bug tracker. For the most part, Flash bugs should be filed in Adobe bugbase, and we'll only track a few highly-critical issues in the Mozilla tracker.
Status: UNCONFIRMED → RESOLVED
Closed: 9 years ago
Resolution: --- → INCOMPLETE
Version and milestone values are being reset to defaults as part of product refactoring.
Version: 10.x → unspecified
Product: External Software Affecting Firefox → External Software Affecting Firefox Graveyard
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