Closed Bug 601525 Opened 15 years ago Closed 15 years ago

Cannot load any webpages - Windows 7 Crashes Immediately when trying to load any webpage.

Categories

(Firefox :: General, defect)

x86_64
Windows 7
defect
Not set
critical

Tracking

()

VERIFIED DUPLICATE of bug 601355

People

(Reporter: firefox7654321, Unassigned)

Details

User-Agent: Mozilla/4.0 (compatible; MSIE 7.0; Windows NT 6.1; WOW64; Trident/5.0; SLCC2; .NET CLR 2.0.50727; .NET CLR 3.5.30729; .NET CLR 3.0.30729; Media Center PC 6.0) Build Identifier: http://ftp.mozilla.org/pub/mozilla.org/firefox/nightly/latest-trunk/firefox-4.0b7pre.en-US.win64-x86_64.installer.exe Starting on the Oct 2, 2010 Minefield Build 03-Oct-2010 15:34 10M, I cannot load any webpages. It worked fine right before that build. Now, whenever I load firefox, it will load ONLY the minefield start page correctly. If I try to do any search in google, firefox crashes. If I try to go to ANY webpage - crash. If I use safe mode, it works properly. I then uninstalled firefox and all personal settings. I re-installed it fresh with no addons and no user settings. AGAIN, it crashes with all webpages. Works properly in safe mode. If I set a webpage other than minefield start page or blank, it will crash immediately when trying to load the homepage. I just re-installed the minefield version from Oct 1, 2010 and it all works perfectly. Some code from Oct 2 is incompatible with my system. The problem started with the very early morning Oct 2 win x86-64bit build! I will give a couple windows 7 crash reports below. Reproducible: Always Steps to Reproduce: 1. Load firefox (not in safe mode) 2. Try to load a webpage 3. I get a windows 7 crash report and the program terminates Actual Results: A window labeled "Minefield" pops up saying: Minefield has stopped working Windows can check online for a solution to the problem. Two choices: Check onine for a solution and close the program Close the program View Problem Details: Problem signature: Problem Event Name: APPCRASH Application Name: firefox.exe Application Version: 2.0.0.3928 Application Timestamp: 4ca9013b Fault Module Name: mozjs.dll Fault Module Version: 0.0.0.0 Fault Module Timestamp: 4ca8f5e0 Exception Code: c0000005 Exception Offset: 00000000001ab60e OS Version: 6.1.7600.2.0.0.256.48 Locale ID: 1033 Additional Information 1: ae61 Additional Information 2: ae61702521dd6121f7be0fc073032d6c Additional Information 3: 3aa5 Additional Information 4: 3aa529f651f839c91e1402897a62c672 Expected Results: Loaded the webpage properly. It works if I use "Safe Mode". I don't know what the difference between "Safe Mode" which works. BUT, with NO ADDONS and NO USER SETTINGS/ Totally Fresh Install - it does not load any webpages. Oct 1 builds and before work fine though. All the crashes give the same problem details. Every crash has the exact same info as given in the "Actual Results" above... This is a totally fresh install of minefield with any 64bit build from Oct 2 and later. I have no addons and no user settings. This was a relatively fresh Windows 7 build. I don't have much other software loaded on the system - Microsoft Office 2010? I went back to an Oct 1 build of minefield because I can't use anything after that.
I believe the exact build the crashing STARTED on was: http://ftp.mozilla.org/pub/mozilla.org/firefox/nightly/2010-10-02-01-mozilla-central/firefox-4.0b7pre.en-US.win64-x86_64.installer.exe The Oct 3 build has the same problem. The Oct 1 build before that works well.
Status: UNCONFIRMED → RESOLVED
Closed: 15 years ago
Resolution: --- → DUPLICATE
Status: RESOLVED → VERIFIED
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