60791 - NSPR: EventReceiver: mozilla.exe - Application Error

Status: RESOLVED WORKSFORME

(Core :: XPCOM, defect, P3)

Description

[Steve Chapel]

Just seconds after launching Mozilla from the Quick Launch toolbar, before the
Select User Profile dialog appeared, I got a dialog box with the above title.
The second time this happened, the text of the dialog said:

The instruction at "0x002f5b11" referenced memory at "0x00000001".
The memory could not be "written".

After I copied the text of the dialog box, I tried to reproduce the error again,
but I could not. Both times the error occurred, I was using the nightly build of
2000111704.

Comment 1

[Wan-Teh Chang]

Despite the name, EventReceiver is not part of NSPR now.
It has been moved to XPCOM.

Comment 2

[Wan-Teh Chang]

Reassigned bug to owner of Browser:Browser-General.

Comment 3

[Doron Rosenberg (IBM)]

try a new nightly, still seeing this? 

Comment 4

[Asa Dotzler [:asa]]

-> XPCOM

Comment 5

[Steve Chapel]

After updating to nightly build 2000112004, I haven't seen this error occur again.

Comment 6

[Steve Chapel]

My trick for re-creating the bug worked! The next time I started Mozilla after
reporting that I hadn't seen this error for the past day, it happened again. :-)

Here's the complete text from the System Event Log in Windows 2000 (Mozilla
nightly build 2000112004):
Application popup: NSPR:EventReceiver: mozilla.exe - Application Error : The
instruction at "0x002f5b11" referenced memory at "0x00000001". The memory could
not be "written".

I also got this error from Mozilla nightly build 2000111704:
Application popup: NSPR:EventReceiver: mozilla.exe - Application Error : The
instruction at "0x28301d74" referenced memory at "0x28301d74". The memory could
not be "read".

I can't find any pattern as to when this error occurs. I just seems to happen
randomly about 5% of the time I launch Mozilla. I can say that every time the
error happened, I had some other programs running, and that I launched Mozilla
from the Quick Launch Toolbar. It's hard to tell if the error is occurring
before the Mozilla splash screen appears, because it usually is hidden by the
windows of the other programs I'm running.

Comment 7

[Steve Chapel]

The error occurred again with 2000112004:
Application popup: mozilla.exe - Application Error : The instruction at
"0x002f5b11" referenced memory at "0x00000001". The memory could not be "written".

I deleted the mozilla, netscape, and netscape6 directories, deleted all the
Mozilla, Netscape, and FullCircle Software entries in the registry, ran
RegClean, and installed 2000112104. The error occurred again:
Application popup: NSPR:EventReceiver: mozilla.exe - Application Error : The
instruction at "0x60d0e4e5" referenced memory at "0x002f67f0". The memory could
not be "read".

I did determine that this error occurs before the splash screen appears, but I
still have not discovered how to reliably recreate the error.

Comment 8

[Keyser Sose]

Reporter are you still seeing this in the latest nightlies?

Comment 9

[Steve Chapel]

Yes, I'm still seeing this. I got this error while using a build from last week:

Application popup: NSPR:EventReceiver: mozilla.exe - Application Error : The 
instruction at "0x60d3f2d6" referenced memory at "0x002f69f8". The memory could 
not be "read".

I'm still getting it about 5% of the time I start Mozilla. I'm running Windows 
2000 Server on a dual 266 MHz Pentium II system, and SETI@home, Norton 
AntiVirus Corporate Edition, Proxomitron, JRun, and SQL Server are always 
running in the background.

Comment 10

[Keyser Sose]

Marking NEW as per comments.

Comment 11

[Jerry Baker]

See bug 67479 for stack trace of same crash and it always happens on my machine 
now. I can't run Mozilla at all.

Comment 12

[RC]

Am getting a similar error occasionally when exiting build 2001020904.
Application popup: NSPR:EventReceiver: mozilla.exe - Application Error : The
instruction at "0x60b16ef4" referenced memory at "0x0000000c". The memory could
not be "read".

Comment 13

[Steve Chapel]

After getting a new computer, I hadn't seen this error in months. However, I 
finally installed JRun 2.3.3 last week, and today I got this error again with 
build 2001051604. My old computer was a dual 266 MHz Pentium II with EDO RAM, 
my new one is a dual 800 MHz Pentium III with RDRAM. I hope this is enough into 
to re-create this crash.

Comment 14

[Steve Chapel]

I haven't seen this crash for nearly a year. Marking WFM.

Comment 15

[Jerry Baker]

Mass removing self from CC list.

Comment 16

[Jerry Baker]

Now I feel sumb because I have to add back. Sorry for the spam.