Unable to register new user on master.support

RESOLVED FIXED

Status

mozilla.org Graveyard
Server Operations
P1
normal
RESOLVED FIXED
7 years ago
3 years ago

People

(Reporter: rbillings, Assigned: oremj)

Tracking

Details

Attachments

(2 attachments)

(Reporter)

Description

7 years ago
Unable to register new users on master.support- using either internal or external email addresses. All submissions result in error 'user already exists'.
Assignee: nobody → james
OS: Mac OS X → All
Hardware: x86 → All
Target Milestone: 2.3 → 1.5.7
Created attachment 489571 [details] [diff] [review]
let's be explicit about what's wrong
Attachment #489571 - Flags: feedback?(paulc)
Comment on attachment 489571 [details] [diff] [review]
let's be explicit about what's wrong

Should help.
Attachment #489571 - Flags: feedback?(paulc) → feedback+
With the debug code in place, getting:

exception 'PDOException' with message 'SQLSTATE[28000] [1045] Access denied for user 'sumowiki'@'10.2.74.53' (using password: YES)' in /data/www/master.support.mozilla.com/webroot/tiki-register.php:196

That's thrown from a PDO::_connect() happening when we try to talk to the OpenFire database.
Assignee: james → server-ops
Component: General → Server Operations
Product: support.mozilla.com → mozilla.org
QA Contact: general → mrz
Target Milestone: 1.5.7 → ---
Version: unspecified → other
(Assignee)

Updated

7 years ago
Assignee: server-ops → jeremy.orem+bugs
(Assignee)

Comment 4

7 years ago
I've (re)?granted permissions to that db. Should be fixed now.
Status: NEW → RESOLVED
Last Resolved: 7 years ago
Resolution: --- → FIXED
Created attachment 489911 [details] [diff] [review]
final, less ugly, patch for this

This builds on the previous patch by making the error handling less explicit but nicer-looking again. Make sure to svn update before applying.
Attachment #489911 - Flags: review?(paulc)
Comment on attachment 489911 [details] [diff] [review]
final, less ugly, patch for this

Any chance we could log $e somewhere in case of future failage?

Otherwise WFM.
Attachment #489911 - Flags: review?(paulc) → review+
(In reply to comment #6)
> Any chance we could log $e somewhere in case of future failage?

We don't have any nice syslog stuff set up within Tiki. Sadly it's not as easy in PHP as just calling syslog() :(
Product: mozilla.org → mozilla.org Graveyard
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