612239 - Acrobat Reader PDF blocks Panorama shortcut

Status: RESOLVED INVALID

(Firefox :: General, defect)

Description

[wamsaya]

User-Agent:       Mozilla/5.0 (Windows NT 6.1; WOW64; rv:2.0b8pre) Gecko/20101114 Firefox/4.0b8pre
Build Identifier: Mozilla/5.0 (Windows NT 6.1; WOW64; rv:2.0b8pre) Gecko/20101114 Firefox/4.0b8pre

When a pdf is opened within a tab, using adobe accrobat reader, it is impossible to launch panorama using the ctrl+e keybord shortcut does not work from within that tab. Shortcut works if launched from a another tab, as long as it does not contain opened pdf file. It works also from pdf tab as long as using the panorama button.

Reproducible: Always

Steps to Reproduce:
1.open pdf within tab using adobe accrobat reader
2.try to launch panorama using ctrl+e
3.
Actual Results:  
nothing happens

Expected Results:  
panorama opens up

Comment 1

[aravindm]

Mozilla/5.0 (Windows NT 6.1; rv:2.0b8pre) Gecko/20101114 Firefox/4.0b8pre

Works for me. Able to launch panorama using ctrl+e from pdf tab. 
Please try if it works fine in safe mode try by creating a new profile. 
https://support.mozilla.com/en-US/kb/Safe+Mode
https://support.mozilla.com/en-US/kb/Managing+profiles#Creating_a_profile.

Comment 2

[wamsaya]

Tried it. Same results. Indeed it works sometimes, usually first time you invoke it. But as for me, when it worked once, it won't work again after coming out of panorama. Actually, there is another issue: right clicking on the pdf tab also doesn't work properly, ie. context menu does not unfold.

Comment 3

[Maniac Vlad Florin (:vladmaniac)]

Mozilla/5.0 (Windows NT 6.1; rv:2.0b8pre) Gecko/20101114 Firefox/4.0b8pre

I can reproduce this when testing on trunk. 

I believe CTR+E makes conflict with the adobe plugin shortcut, which are identical. Sometimes one of them blocks the other but what is for sure is that this behavior is abnormal in interaction with panorama. 

Setting to new

Comment 4

[wamsaya]

Just another idea: when pdf is open in a tab, 2 fingers ore side scrolling with my synamptics touchpad do not work in minefield, yet it works within pdf. There is already a bug filled for that. Couldn't it be the same problem, that is acrobat takes ownership of controls over minefield, whereas it should be the case only when we are working INSIDE pdf?

Comment 5

[Michael Yoshitaka Erlewine [:mitcho]]

(In reply to comment #3)
> I believe CTR+E makes conflict with the adobe plugin shortcut, which are
> identical.

The Panorama shortcut was changed to shift+ctrl+E. Can you verify if this bug is still an issue?

Comment 6

[wamsaya]

Still an issue with new shortcut

Comment 7

[Mark Banner (:standard8)]

The adobe acrobat reader plugin in is no longer supported since FF 51.