crash mainly on Windows XP [@ RtlRaiseStatus ]

RESOLVED INCOMPLETE

Status

()

Core
JavaScript Engine
--
critical
RESOLVED INCOMPLETE
7 years ago
6 years ago

People

(Reporter: Scoobidiver (away), Unassigned)

Tracking

({crash})

Trunk
x86
Windows XP
crash
Points:
---

Firefox Tracking Flags

(Not tracked)

Details

(crash signature)

(Reporter)

Description

7 years ago
It is a residual crash signature that exists in 3.0, 3.5, 3.6 and trunk build.
It is #73 top crasher in 4.0b8pre for the last 3 days.

Signature	RtlRaiseStatus
UUID	2b8d5406-4e71-4195-bb1f-60f4f2101123
Time 	2010-11-23 12:34:56.136949
Uptime	219
Last Crash	2382 seconds (39.7 minutes) before submission
Install Age	6025 seconds (1.7 hours) since version was first installed.
Product	Firefox
Version	4.0b8pre
Build ID	20101123045657
Branch	2.0
OS	Windows NT
OS Version	5.1.2600 Service Pack 3
CPU	x86
CPU Info	GenuineIntel family 6 model 23 stepping 10
Crash Reason	EXCEPTION_INVALID_HANDLE
Crash Address	0x7c96478e
App Notes 	AdapterVendorID: 8086, AdapterDeviceID: 29c2
MSAFD Tcpip [TCP/IP] : 2 : 1 :
MSAFD Tcpip [UDP/IP] : 2 : 2 : %SystemRoot%\system32\mswsock.dll
MSAFD Tcpip [RAW/IP] : 2 : 3 : %SystemRoot%\system32\mswsock.dll
RSVP UDP Service Provider : 6 : 2 : %SystemRoot%\system32\rsvpsp.dll
RSVP TCP Service Provider : 6 : 1 : %SystemRoot%\system32\rsvpsp.dll
MSAFD NetBIOS [\Device\NetBT_Tcpip_{F0D6ADB8-28FC-4334-A63D-2CF71184E893}] SEQPACKET 3 : 2 : 5 : %SystemRoot%\system32\mswsock.dll
MSAFD NetBIOS [\Device\NetBT_Tcpip_{F0D6ADB8-28FC-4334-A63D-2CF71184E893}] DATAGRAM 3 : 2 : 2 : %SystemRoot%\system32\mswsock.dll
MSAFD NetBIOS [\Device\NetBT_Tcpip_{6D053BE8-D6C8-4DBF-9546-BAC7B160BE0C}] SEQPACKET 0 : 2 : 5 : %SystemRoot%\system32\mswsock.dll
MSAFD NetBIOS [\Device\NetBT_Tcpip_{6D053BE8-D6C8-4DBF-9546-BAC7B160BE0C}] DATAGRAM 0 : 2 : 2 : %SystemRoot%\system32\mswsock.dll
MSAFD NetBIOS [\Device\NetBT_Tcpip_{EC26D227-BBD7-4BB9-8FDE-F8A10E7C15AE}] SEQPACKET 1 : 2 : 5 : %SystemRoot%\syste

Frame 	Module 	Signature [Expand] 	Source
0 	ntdll.dll 	RtlRaiseStatus 	
1 	ntdll.dll 	TransformMD5 	
2 	ntdll.dll 	RtlEnterCriticalSection 	
3 	mozcrt19.dll 	arena_dalloc 	obj-firefox/memory/jemalloc/crtsrc/jemalloc.c:4280
4 	mozcrt19.dll 	free 	obj-firefox/memory/jemalloc/crtsrc/jemalloc.c:6121
5 	mozjs.dll 	js::GCHelperThread::doSweep 	js/src/jsgc.cpp:2021
6 	nspr4.dll 	nspr4.dll@0x1b3af 	
7 	nspr4.dll 	nspr4.dll@0x1b3cf 	
8 	mozjs.dll 	js::GCHelperThread::threadLoop 	js/src/jsgc.cpp:1966
9 	mozjs.dll 	js::GCHelperThread::threadMain 	js/src/jsgc.cpp:1949
10 	nspr4.dll 	_PR_NativeRunThread 	nsprpub/pr/src/threads/combined/pruthr.c:426
11 	nspr4.dll 	pr_root 	nsprpub/pr/src/md/windows/w95thred.c:122
12 	mozcrt19.dll 	_callthreadstartex 	obj-firefox/memory/jemalloc/crtsrc/threadex.c:348
13 	mozcrt19.dll 	_threadstartex 	obj-firefox/memory/jemalloc/crtsrc/threadex.c:326
14 	kernel32.dll 	BaseThreadStart 	

More reports at:
http://crash-stats.mozilla.com/report/list?product=Firefox&query_search=signature&query_type=exact&query=&range_value=4&range_unit=weeks&hang_type=any&process_type=any&plugin_field=&plugin_query_type=&plugin_query=&do_query=1&admin=&signature=RtlRaiseStatus

Comment 1

7 years ago
This has sharply risen up to #9 on 3.6* reports now, with 1812 total 3.6* crashes yesterday (~20 per million ADU), and has the following correlations:

98% (829/847) vs.   3% (4136/120028) FFExternalAlert.dll
98% (830/847) vs.  16% (18868/120028) msxml3.dll
74% (626/847) vs.   1% (1410/120028) Alert1.dll
71% (603/847) vs.   3% (3798/120028) MSOXMLMF.DLL


Marcia, are those something we know?
They sound somewhat familiar, but I will do a little digging to see what might be going on. My first thought is that it might be anti virus related.
Crash Signature: [@ RtlRaiseStatus ]

Comment 3

6 years ago
Windows 7 x64 confirm with last nightly x64 update
https://crash-stats.mozilla.com/report/index/bp-922ccd5e-1f10-4560-b4b9-b04042111207
(Reporter)

Comment 4

6 years ago
There is a spike in crashes from 11.0a1/20111207 with the following stack trace:
0 	ntdll.dll 	RtlRaiseStatus 	
1 	ntdll.dll 	RtlRaiseStatus 	
2 	mozutils.dll 	idalloc 	memory/jemalloc/jemalloc.c:4641
3 	ntdll.dll 	RtlAllocateMemoryBlockLookaside 	
4 	ntdll.dll 	RtlRaiseStatus 	

It's likely related to bug 708248 and bug 708285.
(Reporter)

Updated

6 years ago
Depends on: 720655
(Reporter)

Comment 5

6 years ago
Now that RtlRaiseStatus is in the skiplist, I close it as incomplete.
Status: NEW → RESOLVED
Last Resolved: 6 years ago
Resolution: --- → INCOMPLETE
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