614898 - SAP web portal fails to load

Status: RESOLVED INCOMPLETE

(Firefox :: General, defect)

Description

[chandru]

User-Agent:       Mozilla/5.0 (Macintosh; U; Intel Mac OS X 10.6; en-US; rv:1.9.2.12) Gecko/20101026 Firefox/3.6.12
Build Identifier: Mozilla/5.0 (Macintosh; Intel Mac OS X 10.6; rv:2.0b7) Gecko/20100101 Firefox/4.0b7

SAP web portal is giving error message saying, Not supported browser for firefox 4 beta 7

Reproducible: Always

Comment 1

[chandru]

Setting up new string:
general.useragent.override with value Mozilla/5.0 (Windows; U; Windows NT 6.1; en-US; rv:1.9.2.8) Gecko/20100722 Firefox/3.6.8

Works fine

Comment 2

[Kumar McMillan [:kumar]]

(In reply to comment #1)
> Setting up new string:
> general.useragent.override with value Mozilla/5.0 (Windows; U; Windows NT 6.1;
> en-US; rv:1.9.2.8) Gecko/20100722 Firefox/3.6.8

That will reset the user agent string on every site. If you only want to spoof it to make SAP work you could use an addon like this: https://addons.mozilla.org/en-us/firefox/addon/uacontrol/

Comment 3

[Tyler Downer [He/Him]]

This bug was reported using a pre-release version of Firefox 4. Now that Firefox 4.0.1 final has been released, can you please update and retest your bug? A fresh profile would be a good starting place to test, 
http://support.mozilla.com/kb/Managing+profiles. If you continue to see the issue, can you please update this bug with your results?

Filter: firefox4prebugsunco

Comment 4

[Kumar McMillan [:kumar]]

I believe this is not a rendering bug but rather a stale browser/version check on the SAP server.  In other words, there is nothing that Firefox can do to fix it.

Comment 5

[Mike Kaply [:mkaply] (PTO until Sept 14)]

We know SAP works on Firefox now.