614962 - Toggle in and out of fullscreen mode with RealPlayer video on focus causes FF to hang

Status: RESOLVED INCOMPLETE

(Plugins Graveyard :: RealPlayer (Real), defect)

Description

[Teodosia Pop]

User-Agent:       Mozilla/5.0 (Macintosh; Intel Mac OS X 10.6; rv:2.0b8pre) Gecko/20101125 Firefox/4.0b8pre
Build Identifier: Mozilla/5.0 (Macintosh; Intel Mac OS X 10.6; rv:2.0b8pre) Gecko/20101125 Firefox/4.0b8pre

When going out of FF fullscreen mode with RealPlayer video on focus causes FF to hang and the video stops playing. FF doesn't respond to any commands.

Reproducible: Always

Steps to Reproduce:
1.Go to http://eu.real.com/video/flash/itn/?id=30534 and play the video.
2.Toggle in and out of FF fullscreen mode.

Actual Results:  
Going out of FF fullscreen mode causes FF to hang.

Expected Results:  
FF should go out of fullscreen mode without any problems.

Comment 1

[juan becerra [:juanb]]

I am unable to load a trailer using the latest nightly (12/06), and toggling full screen in Fx doesn't freeze the browser. However I do see this:

Error: uncaught exception: [Exception... "Failure"  nsresult: "0x80004005 (NS_ERROR_FAILURE)"  location: "JS frame :: http://eu.real.com/js/jsapp.min-r12833-.js :: <TOP_LEVEL> :: line 830"  data: no]

Comment 2

[Benjamin Smedberg]

Closing old bugs in the Plugins component. We aren't going to track issues in 3rd-party plugins in the Mozilla bug tracker. In addition, support for NPAPI plugins will be removed at the end of this year; for more details see the post at https://blog.mozilla.org/futurereleases/2015/10/08/npapi-plugins-in-firefox/

If there is a serious bug in Firefox, it needs to be filed in the "Core" product, "Plug-Ins" component.