Closed
Bug 616117
Opened 14 years ago
Closed 12 years ago
Going back to far on the Tumblr dashboard causes Firefox to use excessive amounts of memory and sometimes crash. Empty Crash Reports
Categories
(Firefox :: General, defect)
Tracking
()
RESOLVED
INCOMPLETE
People
(Reporter: tech4pwd, Unassigned)
Details
(Keywords: crash, stackwanted, Whiteboard: )
Crash Data
Attachments
(2 files)
User-Agent: Mozilla/5.0 (Windows NT 6.1; rv:2.0b8pre) Gecko/20101201 Firefox/4.0b8pre Build Identifier: Mozilla/5.0 (Windows NT 6.1; rv:2.0b8pre) Gecko/20101201 Firefox/4.0b8pre If you go on to the Tumblr dashboard and scroll down, it'll start fetching the other pages (like the auto pager extension does). However, if you go back enough pages, Firefox becomes unresponsive and will eventually crash. Reproducible: Always Steps to Reproduce: 1. Open Tumblr Dashboard 2. Scroll down 3. Keep scrolling
Reporter | ||
Updated•14 years ago
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Version: unspecified → Trunk
Comment 1•14 years ago
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Can you link a relevant CrashID and/or post a Stacktrace? https://developer.mozilla.org/En/How_to_get_a_stacktrace_for_a_bug_report
Keywords: stackwanted
Reporter | ||
Comment 2•14 years ago
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Here you go: http://crash-stats.mozilla.com/report/pending/966d8468-ca98-41d7-b3b5-ecaa92110109
Oh Noes! This archived report could not be located. could you try to get another incident id?
Reporter | ||
Comment 4•13 years ago
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I'm no longer getting crashes on this one. Though Minefield does become unresponsive and I'm forced to kill the process.
Reporter | ||
Comment 5•13 years ago
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Another one: http://crash-stats.mozilla.com/report/index/bp-45152253-61a0-4f82-9437-2a8232110317
Reporter | ||
Comment 7•13 years ago
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Well in that case can someone look into what's going on with the crash-stats server. Getting the dashboard to eat memory is easy, getting Firefox to crash rather than stay in a limbo of unresponsiveness isn't as easy and I seldom like doing either.
Comment 8•13 years ago
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This is probably just another instance of bug 607810, which means the minidump is empty.
Reporter | ||
Comment 9•13 years ago
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Well bug 607810 was marked fixed on the 11th, my latest crash was on the 17th. Thus there's still clearly an issue.
Reporter | ||
Comment 10•13 years ago
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OK, here we go again, this time I thought I'd copy the report details: AdapterDeviceID: 2a42 AdapterVendorID: 8086 Add-ons: smartbookmarksbar@remy.juteau:1.4.3,{667e9f3d-0096-4d2b-b171-9a96afbabe20}:1.2.3,{99210d54-6321-41e8-bd1b-2b4c55874efb}:1.16,{a0faa0a4-f1a7-4098-9a74-21efc3a92372}:4.0.1,en-GB@dictionaries.addons.mozilla.org:1.19.1,{1A2D0EC4-75F5-4c91-89C4-3656F6E44B68}:0.4.6,inspector@mozilla.org:2.0.9,testpilot@labs.mozilla.com:1.1,{19503e42-ca3c-4c27-b1e2-9cdb2170ee34}:1.2.8.5,compatibility@addons.mozilla.org:0.8.2,openwebapps@mozillalabs.com:0.1,brief@mozdev.org:1.5.3,{46551EC9-40F0-4e47-8E18-8E5CF550CFB8}:1.1.1,{73a6fe31-595d-460b-a920-fcc0f8843232}:2.1.0.2rc2,{d10d0bf8-f5b5-c8b4-a8b2-2b9879e08c5d}:1.3.7a.2964,{972ce4c6-7e08-4474-a285-3208198ce6fd}:4.2a1pre,ffshare@mozilla.org:0.8.2,jid0-NgMDcEu2B88AbzZ6ulHodW9sJzA@jetpack:1.0 AvailableVirtualMemory: 135303168 BuildID: 20110404030429 Comments: Tumblr once again. Can this report please finally go through and give the stacktrace I've so desperately been searching for in order to get this fixed? Please. CrashTime: 1301939418 EMCheckCompatibility: false Email: --- FramePoisonBase: 00000000f0de0000 FramePoisonSize: 65536 InstallTime: 1301928099 Notes: AdapterVendorID: 8086, AdapterDeviceID: 2a42, AdapterDriverVersion: 8.15.10.2202 D3D10 Layers? D3D10 Layers- D3D9 Layers? D3D9 Layers+ Failed to create temporary texture in system memory. Error code: 2147942414Failed to create temporary texture in system memory. Error code: 2147942414Failed to create temporary texture in system memory. Error code: 2147942414Failed to create temporary texture in system memory. Error code: 2147942414 ProductName: Firefox ReleaseChannel: nightly SecondsSinceLastCrash: 541895 StartupTime: 1301930680 SystemMemoryUsePercentage: 94 Theme: classic/1.0 Throttleable: 1 TotalVirtualMemory: 2147352576 URL: wyciwyg://25/http://www.tumblr.com/reblog/4315713675/oATRlzOb?redirect_to=%2Fdashboard%2F85%2F4315729589%3Flite Vendor: Mozilla Version: 4.2a1pre Winsock_LSP: MSAFD Tcpip [TCP/IP] : 2 : 1 : MSAFD Tcpip [UDP/IP] : 2 : 2 : %SystemRoot%\system32\mswsock.dll MSAFD Tcpip [RAW/IP] : 2 : 3 : MSAFD Tcpip [TCP/IPv6] : 2 : 1 : %SystemRoot%\system32\mswsock.dll MSAFD Tcpip [UDP/IPv6] : 2 : 2 : MSAFD Tcpip [RAW/IPv6] : 2 : 3 : %SystemRoot%\system32\mswsock.dll RSVP TCPv6 Service Provider : 2 : 1 : RSVP TCP Service Provider : 2 : 1 : %SystemRoot%\system32\mswsock.dll RSVP UDPv6 Service Provider : 2 : 2 : RSVP UDP Service Provider : 2 : 2 : %SystemRoot%\system32\mswsock.dll MSAFD RfComm [Bluetooth] : 2 : 1 : MSAFD NetBIOS [\Device\NetBT_Tcpip_{40264CF6-04C1-4867-A192-2EC320EE3BE4}] SEQPACKET 2 : 2 : 5 : %SystemRoot%\system32\mswsock.dll MSAFD NetBIOS [\Device\NetBT_Tcpip_{40264CF6-04C1-4867-A192-2EC320EE3BE4}] DATAGRAM 2 : 2 : 2 : MSAFD NetBIOS [\Device\NetBT_Tcpip_{4D5441A3-D8C3-4834-9E3C-64CEC2EC73A6}] SEQPACKET 0 : 2 : 5 : %SystemRoot%\system32\mswsock.dll MSAFD NetBIOS [\Device\NetBT_Tcpip_{4D5441A3-D8C3-4834-9E3C-64CEC2EC73A6}] DATAGRAM 0 : 2 : 2 : MSAFD NetBIOS [\Device\NetBT_Tcpip6_{20D6F566-EC16-4541-8491-C81A2C0890F6}] SEQPACKET 5 : 2 : 5 : %SystemRoot%\system32\mswsock.dll MSAFD NetBIOS [\Device\NetBT_Tcpip6_{20D6F566-EC16-4541-8491-C81A2C0890F6}] DATAGRAM 5 : 2 : 2 : MSAFD NetBIOS [\Device\NetBT_Tcpip6_{43406AC1-3083-409B-8724-869BBBE22EEA}] SEQPACKET 1 : 2 : 5 : %SystemRoot%\system32\mswsock.dll MSAFD NetBIOS [\Device\NetBT_Tcpip6_{43406AC1-3083-409B-8724-869BBBE22EEA}] DATAGRAM 1 : 2 : 2 : MSAFD NetBIOS [\Device\NetBT_Tcpip6_{FA22C658-F994-4531-898D-4A5C563C953E}] SEQPACKET 7 : 2 : 5 : %SystemRoot%\system32\mswsock.dll MSAFD NetBIOS [\Device\NetBT_Tcpip6_{FA22C658-F994-4531-898D-4A5C563C953E}] DATAGRAM 7 : 2 : 2 : MSAFD NetBIOS [\Device\NetBT_Tcpip6_{69F3FEB5-34C2-4290-BF02-6E17867CCD67}] SEQPACKET 6 : 2 : 5 : %SystemRoot%\system32\mswsock.dll MSAFD NetBIOS [\Device\NetBT_Tcpip6_{69F3FEB5-34C2-4290-BF02-6E17867CCD67}] DATAGRAM 6 : 2 : 2 : MSAFD NetBIOS [\Device\NetBT_Tcpip6_{40264CF6-04C1-4867-A192-2EC320EE3BE4}] SEQPACKET 4 : 2 : 5 : %SystemRoot%\system32\mswsock.dll MSAFD NetBIOS [\Device\NetBT_Tcpip6_{40264CF6-04C1-4867-A192-2EC320EE3BE4}] DATAGRAM 4 : 2 : 2 : MSAFD NetBIOS [\Device\NetBT_Tcpip6_{4D5441A3-D8C3-4834-9E3C-64CEC2EC73A6}] SEQPACKET 3 : 2 : 5 : %SystemRoot%\system32\mswsock.dll MSAFD NetBIOS [\Device\NetBT_Tcpip6_{4D5441A3-D8C3-4834-9E3C-64CEC2EC73A6}] DATAGRAM 3 : 2 : 2 : This report also contains technical information about the state of the application when it crashed. Link: https://crash-stats.mozilla.com/report/pending/38310a62-f88a-43da-9568-7a44f2110404
Reporter | ||
Comment 11•13 years ago
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also including my about:support information. I am crashing on this fairly regular and the usage of tumblr is on the rise: Application Basics Name Firefox Version 6.0a1 User Agent Mozilla/5.0 (Windows NT 6.1; rv:6.0a1) Gecko/20110413 Firefox/6.0a1 Profile Directory Open Containing Folder Enabled Plugins about:plugins Build Configuration about:buildconfig Extensions Name Version Enabled ID Adblock Plus 1.3.7a.2969 true {d10d0bf8-f5b5-c8b4-a8b2-2b9879e08c5d} Add-on Compatibility Reporter 0.8.3 true compatibility@addons.mozilla.org Brief 1.6b1 true brief@mozdev.org British English Dictionary 1.19.1 true en-GB@dictionaries.addons.mozilla.org BugzillaJS 1.0.1 true jid0-NgMDcEu2B88AbzZ6ulHodW9sJzA@jetpack DictionarySearch 4.0.1 true {a0faa0a4-f1a7-4098-9a74-21efc3a92372} DOM Inspector 2.0.9 true inspector@mozilla.org F1 by Mozilla Labs 0.8.3 true ffshare@mozilla.org FlashGot 1.2.9.2 true {19503e42-ca3c-4c27-b1e2-9cdb2170ee34} Image Zoom 0.4.6 true {1A2D0EC4-75F5-4c91-89C4-3656F6E44B68} Mozilla QA Companion 1.2.3 true {667e9f3d-0096-4d2b-b171-9a96afbabe20} NoScript 2.1.0.2rc6 true {73a6fe31-595d-460b-a920-fcc0f8843232} Open Web Apps for Firefox 0.1 true openwebapps@mozillalabs.com Smart Bookmarks Bar 1.5 true sabret00the@remyjuteau.smartbookmarksbar Stylish 1.1.2b1 true {46551EC9-40F0-4e47-8E18-8E5CF550CFB8} Test Pilot 1.1 true testpilot@labs.mozilla.com Tumblr Post 1.16 true {99210d54-6321-41e8-bd1b-2b4c55874efb} Saved Password Editor 2.0.6 false savedpasswordeditor@daniel.dawson Modified Preferences Name Value accessibility.typeaheadfind true accessibility.typeaheadfind.flashBar 0 browser.places.smartBookmarksVersion 2 browser.startup.homepage about:home browser.startup.homepage_override.buildID 20110413030543 browser.startup.homepage_override.mstone rv:6.0a1 dom.disable_window_move_resize true extensions.checkCompatibility false extensions.checkCompatibility.3.6 false extensions.checkCompatibility.3.6b false extensions.checkCompatibility.3.6p false extensions.checkCompatibility.3.6pre false extensions.checkCompatibility.3.7a false extensions.checkCompatibility.4.0 false extensions.checkCompatibility.4.0b false extensions.checkCompatibility.4.0p false extensions.checkCompatibility.4.0pre false extensions.checkCompatibility.4.2 false extensions.checkCompatibility.4.2a false extensions.checkCompatibility.4.2b false extensions.checkCompatibility.4.2p false extensions.checkCompatibility.4.2pre false extensions.checkCompatibility.5.0 false extensions.checkCompatibility.5.0a false extensions.checkCompatibility.5.0b false extensions.checkCompatibility.5.0p false extensions.checkCompatibility.5.0pre false extensions.checkCompatibility.6.0 false extensions.checkCompatibility.6.0a false extensions.checkCompatibility.7.0 false extensions.checkCompatibility.7.0a false extensions.checkCompatibility.8.0 false extensions.checkCompatibility.8.0a false extensions.lastAppVersion 6.0a1 gfx.direct2d.disabled true layers.accelerate-none true network.cookie.prefsMigrated true places.database.lastMaintenance 1302692232 places.history.expiration.transient_current_max_pages 95397 print.print_printer Brother MFC-235C privacy.donottrackheader.enabled true privacy.sanitize.migrateFx3Prefs true security.warn_viewing_mixed false Graphics Adapter Description Mobile Intel(R) 4 Series Express Chipset Family Vendor ID 8086 Device ID 2a42 Adapter RAM Unknown Adapter Drivers igdumdx32 igd10umd32 Driver Version 8.15.10.2302 Driver Date 2-11-2011 Direct2D Enabled false DirectWrite Enabled false (6.1.7601.17563, font cache n/a) WebGL Renderer Google Inc. -- ANGLE -- OpenGL ES 2.0 (ANGLE 0.0.0.611) GPU Accelerated Windows 2/2 Direct3D 9
Severity: normal → major
Comment 12•13 years ago
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Why do you think this is related to bug 529733? Please go to about:crashes and copy the crash IDs here, it seems the one in comment 5 didn't have any useful info in it.
Reporter | ||
Comment 13•13 years ago
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(In reply to comment #12) > cc: matspal@gmail.comWhy do you think this is related to bug 529733? > > Please go to about:crashes and copy the crash IDs here, > it seems the one in comment 5 didn't have any useful info in it. None of the crash reports appear to resolve. I can make it crash or at least become unresponsive to the point that Windows steps in on demand. That said, I'm not comfortable with installing a Microsoft debugging tool on my system.
Comment 14•13 years ago
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why not? you're comfortable running a microsoft operating system.
Reporter | ||
Comment 15•13 years ago
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For the sheer amount of poop that it introduces to my system. MS Visual Studio for example somehow has a ton of files in the root of my drive. And the only reason I have that installed is probably because someone lazily created a dependency on something I installed once. Ah well. I'm gonna install it. I do feel that this is a major issue that should be fixed.
Reporter | ||
Comment 16•13 years ago
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Is it supposed to be saying that it's unable to verify the checksum of pretty much everything?
Comment 17•13 years ago
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windbg is self contained. and yes, most things don't have checksums.
Reporter | ||
Comment 18•13 years ago
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Finally have a working Crash Report, couldn't get windbg to agree with me. But here we go: https://crash-stats.mozilla.com/report/index/a86a4f9e-70c4-4ccb-9b47-f9e462110429
Comment 19•13 years ago
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(In reply to comment #18) > Finally have a working Crash Report, couldn't get windbg to agree with me. But > here we go: > https://crash-stats.mozilla.com/report/index/a86a4f9e-70c4-4ccb-9b47-f9e462110429 That one is empty :-/
Comment 20•13 years ago
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can you attach a testcase set of html from the Tumblr url?
Severity: major → critical
Keywords: crash
Summary: Going back to far on the Tumblr dashboard causes Firefox to use excessive amounts of memory and sometimes crash → Going back to far on the Tumblr dashboard causes Firefox to use excessive amounts of memory and sometimes crash. Empty Crash Reports
Reporter | ||
Comment 21•13 years ago
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Reporter | ||
Comment 22•13 years ago
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Comment 23•13 years ago
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Same Bug Happen here With FF7 latest beta on Win Xp pro SP3
Reporter | ||
Comment 24•13 years ago
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Do you have the crash report by any chance? go to about:crashes, you should be able to find it there.
Comment 25•13 years ago
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(In reply to Paul [sabret00the] from comment #24) > Do you have the crash report by any chance? go to about:crashes, you should > be able to find it there. With the correlation of the bug in about:crashes, I was looking for a solution or somebody that have the same "problem" and I reach this bug Zilla ! ;-) From some test I've done (Cause FF Crash at least 2 times a day on my work) it may be related in part to the graphic acceleration, so I will buy a new video card soon and comeback to tell the result with the new GPU and more recent driver of course ! FF use almost over 1 gig of memory and slowdown till it crash or I need to kill the process... and at this time use ~30 percent of the cpu... Always after loading graphics... :( https://crash-stats.mozilla.com/report/index/bp-8ef5f0e0-75d5-46be-a01d-55b142110901
Reporter | ||
Comment 26•12 years ago
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Still seeing this on 13. What's interesting is that this time I managed to close the tab hoping that it would do the trick but nope.
Comment 27•12 years ago
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Paul got bp-77d417bb-1e87-472e-9513-830ec2120410 after "I pressed PgDn probably a couple hundred times." [@ EMPTY: no crashing thread identified; corrupt dump ]
Status: UNCONFIRMED → NEW
Crash Signature: [@ EMPTY: no crashing thread identified; corrupt dump ]
Ever confirmed: true
Comment 28•12 years ago
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Paul, could you try again please for windbg stacktrace? and attach the file to bug.
Comment 29•12 years ago
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(In reply to Wayne Mery (:wsmwk) from comment #28) > Paul, could you try again please for windbg stacktrace? and attach the file > to bug. https://developer.mozilla.org/en/How_to_get_a_stacktrace_with_WinDbg
Flags: needinfo?(sabret00the)
Whiteboard:
Updated•12 years ago
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Status: NEW → RESOLVED
Closed: 12 years ago
Resolution: --- → INCOMPLETE
Reporter | ||
Comment 30•12 years ago
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Found some time to give this a little bit of a play with. Got further than last time, that said, I couldn't do anything in Nightly once WinDbg started it up?
Flags: needinfo?(sabret00the)
Comment 31•11 years ago
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Here is a link to my crash report on this problem - https://crash-stats.mozilla.com/report/index/bp-c9fe8b84-dfaf-44a8-8ef5-e32ed2130602 . Unfortunately, it appears to be empty. Firefox crashed when accessing http://theprincessphotodiary.tumblr.com/ after scrolling down through many pages. Firefox crashed when it's main process (firefox.exe) was using about 2.8 GB of RAM. Before crashing, the Tumblr blog's page turned all white, except for the "Top" image link in the bottom-right corner of the page. This problem occurs with all Tumblr endless scrolling (infinite scrolling) blogs if the page is scrolled down enough. Sometimes, Firefox will consume over 3 GB of RAM before crashing. When scrolling through Tumblr endless scrolling pages, Firefox will consume more and more RAM. This was with Firefox 21.0 running on Windows 7 Home Premium 64-bit. The system has an Intel Core i7 920 CPU and has 9 GB of RAM. However, this same problem occurred with previous versions of Firefox as well. I have already taken the following steps to resolve the problem: 1. Cleared Firefox's cache. 2. Reset Firefox's profile. 3. Uninstalled all Firefox Add-ons (extensions). 4. Disabled all Firefox plug-ins, except for the latest versions of Adobe Flash and Microsoft Silverlight.
Comment 32•11 years ago
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How much free *disk* space do you have left on your main partition? (Trying to find a reason why the crash report is empty / corrupted.) Can you try to generate a stack trace, as described above?
Comment 33•11 years ago
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Oh and may you try to repeat the steps mentioned above with a recent Nightly (http://nightly.mozilla.org/). There have been numerous changes to image handling as well as the graphics layer recently, so the problem might have disappeared in newer versions already.
Comment 34•8 years ago
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Unearthing this one as I've been experiencing similar behaviour for months now. It seems consistent because FF crashes ONLY when I have a tumblr tab open, I also experience freezes when I scroll tumblr after I already scrolled a lot down my dashboard. - When it starts freezing it happens almost every time I hit pagedown or the mouse wheel. - Un-freezes after a few seconds usually. - If I leave the tumblr tab alone the rest of the browsing experience is ok, no freezes. - RAM usage was around 700-800MB when I looked. https://crash-stats.mozilla.com/report/index/4788a118-94a6-4bef-a93e-6642a2160304 (urls in the report, if any are included, may be NSFW)
Comment 35•7 years ago
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Chrome seems to have similar problems... https://developers.google.com/web/updates/2016/07/infinite-scroller
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Description
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