616573 - Investigate KB rebuilds

Status: VERIFIED FIXED

(support.mozilla.org :: Knowledge Base Software, task, P1)

Description

[Scoobidiver (away)]

If you change a template and review it, every articles that include this template are not updated with the new template content.
For instance:
https://support.mozilla.com/fr/kb/Template:profileFolder has been modified today.
and:

Comment 1

[Scoobidiver (away)]

(Follow up):
https://support.mozilla.com/fr/kb/Profils%20utilisateurs contains the old template content.

Comment 2

[James Socol [:jsocol, :james]]

Sounds like KB rebuilds might not be running or might be throwing errors.

Comment 5

[Alice Wyman]

Related discussion:

https://support.mozilla.com/en-US/forums/contributors/704848

Comment 6

[Scoobidiver (away)]

Have there been further investigations on this bug?

Comment 7

[James Socol [:jsocol, :james]]

See bug 617940 and bug 619836. Since the latter went out on Tuesday, I have not seen any stack traces from KB rebuild events. (There were some idiopathic failures on Tuesday before the push but they've cleared up.)

Rebecca, feel like doing another rebuild test on support.allizom? If it looks good we can go ahead and close this bug.

Comment 8

[James Socol [:jsocol, :james]]

Testing rebuilds on support.allizom.org right now. If they work I'm closing this. Haven't seen stack traces except for the bizarre 'importerror' from support-release in weeks.

Comment 9

[James Socol [:jsocol, :james]]

Oh yeah, totally working.

https://support.allizom.org/en-US/kb/uses-new-template

Check the creation dates of the only revision of that page[1] and the only revision of Template:does-not-exist-yet[2]

\o/

[1] https://support.allizom.org/en-US/kb/uses-new-template/revision/7893
[2] https://support.allizom.org/en-US/kb/templatedoes-not-exist-yet/revision/7894

Comment 10

[Rebecca Billings [:rbillings]]

Verified updated revisions displaying on articles with included templates