617413 - Email Alert is not being created

Status: RESOLVED WORKSFORME

(Firefox :: General, defect)

Description

[nabeela]

User-Agent:       Mozilla/4.0 (compatible; MSIE 8.0; Windows NT 6.1; Trident/4.0; SLCC2; .NET CLR 2.0.50727; .NET CLR 3.5.30729; .NET CLR 3.0.30729; Media Center PC 6.0)
Build Identifier: Internet Explorer 8 , Version: 8.0.7600.16385

Go on website http://upname.com
and search some keyword. Now on search results create email Alerts for this search. On the specified email a confirmation link is given and when you click to confirm it says."This alert is no longer valid"

Reproducible: Always

Steps to Reproduce:
1. Go to http://upname.com
2. Search "STC Online" keyword in search field
3. On Results page from bottom click Link "Save Search - Create Alert"
4. Enter a Valid Email and click Create Email Alert Button.
5. Now a confirmation email is sent. Click the link in email to confirm the alert.
6. It will display a message "This alert is no longer valid.It may have expired or be deleted."
Actual Results:  
For a valid alert if a user confirms it, an error message is displayed.

Expected Results:  
After clicking the confirmation link at step 5 it should display a message that alert is created successfully.

Comment 1

[(mostly gone) XtC4UaLL [:xtc4uall]]

(In reply to comment #0)

> 5. Now a confirmation email is sent. Click the link in email to confirm the
> alert.

What happens if you copy/paste the Link manually to the Location Bar?
And if that Confirmation Mail is HTML formatted, you should switch to Plain Text Mode beforehand.

Comment 2

[nabeela]

Yeah now the Alert activation link is working.
And same happens if we copy paste the link from email to browser.
This was not an issue about HTML format.

thanks