Email Alert is not being created




8 years ago
8 years ago


(Reporter: nabeela.ashfaq, Unassigned)


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8 years ago
User-Agent:       Mozilla/4.0 (compatible; MSIE 8.0; Windows NT 6.1; Trident/4.0; SLCC2; .NET CLR 2.0.50727; .NET CLR 3.5.30729; .NET CLR 3.0.30729; Media Center PC 6.0)
Build Identifier: Internet Explorer 8 , Version: 8.0.7600.16385

Go on website
and search some keyword. Now on search results create email Alerts for this search. On the specified email a confirmation link is given and when you click to confirm it says."This alert is no longer valid"

Reproducible: Always

Steps to Reproduce:
1. Go to
2. Search "STC Online" keyword in search field
3. On Results page from bottom click Link "Save Search - Create Alert"
4. Enter a Valid Email and click Create Email Alert Button.
5. Now a confirmation email is sent. Click the link in email to confirm the alert.
6. It will display a message "This alert is no longer valid.It may have expired or be deleted."
Actual Results:  
For a valid alert if a user confirms it, an error message is displayed.

Expected Results:  
After clicking the confirmation link at step 5 it should display a message that alert is created successfully.
(In reply to comment #0)

> 5. Now a confirmation email is sent. Click the link in email to confirm the
> alert.

What happens if you copy/paste the Link manually to the Location Bar?
And if that Confirmation Mail is HTML formatted, you should switch to Plain Text Mode beforehand.

Comment 2

8 years ago
Yeah now the Alert activation link is working.
And same happens if we copy paste the link from email to browser.
This was not an issue about HTML format.

Last Resolved: 8 years ago
Resolution: --- → WORKSFORME
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