618412 - Kaspersky Password Manager Plugin crashes totally

Status: RESOLVED INCOMPLETE

(Plugins Graveyard :: Kaspersky AV, defect)

Description

[Rolf Blank]

User-Agent:       Mozilla/5.0 (Windows NT 6.0; WOW64; rv:2.0b7) Gecko/20100101 Firefox/4.0b7
Build Identifier: Kaspersky Password Manager Plugin crashes

Kaspersky Password Manager ist an autofill plugin for user-IDs and passwords for all opportunities when you have them to be filled in the approbiate forms on WEB sites and hangs totally.

It can be removed with Firefox' own capabilities, however the error message of Kaspersky must be eliminated by the Task Manager.

Then Firefox 4 may be only restarted without this useful addon.

The error message by Kaspersky (it seems to concern a Java script):
------------------------------------------------------------------------------
This version of "Password Manager Autofill Engine" does not support your web-browser.

Please, contact developers: [e-mail].





Reason: [Exception... "Component returned failure code: 0x80070057 (NS_ERROR_ILLEGAL_VALUE) [nsIComponentRegistrar.autoRegister]"  nsresult: "0x80070057 (NS_ERROR_ILLEGAL_VALUE)"  location: "JS frame :: chrome://spautofill/content/spOverlay.js :: spGetAutofill :: line 837"  data: no]


Reproducible: Always

Steps to Reproduce:
1. Reinstall Kasperky Password Manager
2.Call a site, where a password is required
3.Read the error message
Actual Results:  
See steps above

Expected Results:  
I did not do the steps above

I see a compatibility problemm between Firefox and Kaspersky Password Manager, which should be solved by Kaspersky with support of Firefox

Comment 1

[Matthias Versen [:Matti]]

And do you contacted them already ?

Comment 2

[timeless]

We're now tracking such bugs. This doesn't mean it's something we can fix, merely something we hope to be able to point vendors to so they can investigate. This is an automated message.

Comment 3

[Benjamin Smedberg]

Closing old bugs in the Plugins component. We aren't going to track issues in 3rd-party plugins in the Mozilla bug tracker. In addition, support for NPAPI plugins will be removed at the end of this year; for more details see the post at https://blog.mozilla.org/futurereleases/2015/10/08/npapi-plugins-in-firefox/

If there is a serious bug in Firefox, it needs to be filed in the "Core" product, "Plug-Ins" component.