Closed Bug 618970 Opened 15 years ago Closed 13 years ago

Sync does not connect on fennec when the desktop client has old sync version

Categories

(Cloud Services :: General, defect)

Product:
Cloud Services
Component:
General
Platform:
x86
macOS
Type:
defect
Priority:
Not set
Severity:
normal

Tracking

(Not tracked)

Status:
RESOLVED WONTFIX

People

(Reporter: ashah, Unassigned)

Details

(Whiteboard: [testday-20110729])

Environment: Desktop: FF 3.5.15/FF 3.6.12/FF 4.0b7 + Sync 1.5 Device: Fennec 1.1 + Sync 1.6 / Fennec 4.0b3 Steps to perform: 1.Install FF 3.5.15/FF 3.6.12/FF 4.0b7 + Sync 1.5 2. On device, install Fennec 1.1 + Sync 1.6/ latest mobile build 3. Configure desktop with new Sync account (account never used before for syncing). Sync 4. Configure device with the account from step 3. Sync Expected: Device connects to Sync Server. On second sync, on desktop, "You need to update FF Sync to continue syncing your data" message should be displayed. Actual: Device does not connect to Sync Server. "No saved password" message is displayed on device. Note: Only after generating another sync key on desktop and updating device with the new sync key, the device connects to the Sync Server. After that, while syncing desktop, the user gets "You need to update FF Sync to continue syncing your data" message.
Component: Firefox Sync: UI → General
Product: Mozilla Services → Fennec
QA Contact: sync-ui → general
Version: unspecified → Trunk
flagging for blocking. error messages are incorrect and unhelpful to how the user can fix the problem.
tracking-fennec: --- → ?
(In reply to comment #0) > Environment: > Desktop: FF 3.5.15/FF 3.6.12/FF 4.0b7 + Sync 1.5 > Device: Fennec 1.1 + Sync 1.6 / Fennec 4.0b3 > > Steps to perform: > 1.Install FF 3.5.15/FF 3.6.12/FF 4.0b7 + Sync 1.5 > 2. On device, install Fennec 1.1 + Sync 1.6/ latest mobile build > 3. Configure desktop with new Sync account (account never used before for > syncing). Sync > 4. Configure device with the account from step 3. Sync > > Expected: > Device connects to Sync Server. On second sync, on desktop, "You need to update > FF Sync to continue syncing your data" message should be displayed. > > Actual: > Device does not connect to Sync Server. "No saved password" message is > displayed on device. When specifically is this error message displayed? Can you reproduce this reliably? Please attach logs of both devices.
tracking-fennec: ? → 2.0-
Fennec 1.1 only uses the Sync Add-on. If the Sync team wants to fix this (Personally, I would not bother), they can decide to do it.
tracking-fennec: 2.0- → ---
Product: Fennec → Mozilla Services
QA Contact: general → general
Version: Trunk → unspecified
Whiteboard: [testday-20110729]
addon EOL'd
Status: NEW → RESOLVED
Closed: 13 years ago
Resolution: --- → WONTFIX
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