Notification unreliable when subscribed to more IMAP folders than allowed IMAP connections

UNCONFIRMED
Unassigned

Status

UNCONFIRMED
8 years ago
9 months ago

People

(Reporter: jf, Unassigned, NeedInfo)

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(Reporter)

Description

8 years ago
User-Agent:       Mozilla/5.0 (X11; U; Linux i686; de; rv:1.9.2.13) Gecko/20101206 Ubuntu/10.10 (maverick) Firefox/3.6.13
Build Identifier: Mozilla/5.0 (X11; U; Linux i686; en-US; rv:1.9.2.13) Gecko/20101208 Thunderbird/3.1.7

I'm using an IMAP account at fastmail.fm with about 80 IMAP folders. Fastmail.fm supports IMAP Idle and I ticked "use IMAP Idle if server supoorts it".
I have 5 connections to IMAP server allowed in config.
When I subscribe to more than 5 folders, notification on new mail to INBOX is not reliable, only about 50% of new mails are notified.
The strange things:
new mails are always pushed to INBOX, only notification is missing.
The add-on "Thunderbird Indicator 1.1" is working reliable, all mails are notified through this (but this cannot play sounds).
I have unchecked the option "watch this folder when receiving mail for this account" on all folders but INBOX. So I think they should not count on the maximum number of connections.
If I reduce subscribed folders to 5 or less, than notification always works reliable.
I think there is some bug in the logic of polling mails when having more folders than allowed connections to IMAP Idle server.



Reproducible: Sometimes

Steps to Reproduce:
1. subscribe to more folders of an IMAP Idle server than allowed connections
2. turn notification on
3. sent mail to this account
Actual Results:  
New mail not always notified

Expected Results:  
Notification for every new mail
(Reporter)

Updated

8 years ago
Version: unspecified → 3.1

Updated

8 years ago
Component: General → Mail Window Front End
QA Contact: general → front-end

Comment 1

7 years ago
Jochen, do you still see this problem?

when you say subscribe, you mean the property of showing the folder in the message pane, correct?   In other words, not the property of "check this folder when the account is checked for new mail"

Comment 2

7 years ago
I probably have the same problem here with Fastmail.fm (TB 10.0.2 on Windows7 64bit).
Notifications do appear for another imap account, but not for fastmail.fm.
still see this?
Flags: needinfo?(mozilla)
Flags: needinfo?(jf)
(Reporter)

Comment 4

a year ago
After 7 years? You must be kidding!
Flags: needinfo?(jf)
> You must be kidding!

Actually no. Easy choices - you either see it, or not, or you are no longer using Thunderbird.
(Reporter)

Comment 6

a year ago
Was "still see this?" a question or a statement?
It is a question, directed at those who reported the issue
(Reporter)

Comment 8

a year ago
And for what purpose? Are you suffering from the same bug?
So we know whether to pursue the issue further. So which of the three categories of comment 5 do you identify with?
(Reporter)

Comment 10

a year ago
Last category. I now use Roundcube webmail, that's more stable than Thunderbird.

Updated

9 months ago
Component: Mail Window Front End → Networking: IMAP
Product: Thunderbird → MailNews Core
Version: 3.1 → unspecified
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