620268 - Text crawl will not work on Home page, Products page.

Status: RESOLVED INVALID

(Firefox :: General, defect)

Description

[Mike Magnan]

User-Agent:       Mozilla/5.0 (Macintosh; U; Intel Mac OS X 10_6_5; en-us) AppleWebKit/533.18.1 (KHTML, like Gecko) Version/5.0.2 Safari/533.18.5
Build Identifier: 3.6.13

The text crawl works on Safari on Mac, and Internet Explorer on my PC ... but not on Firefox.
It was created with an html Widget in iWeb.

Reproducible: Always

Steps to Reproduce:
1.Open the Home page
2.
3.
Actual Results:  
Nothing happens. No text crawl appears.

Expected Results:  
Text crawl should commence.

Comment 1

[Tim (fmdeveloper)]

Are you referring to the Marguee tag with the text "We'll be at the Shot Show in Las Vegas January 18-21. Email us now to set up a face-to-face meeting."

If so, WFM - Mozilla/5.0 (Windows; U; Windows NT 5.1; en-US; rv:1.9.2.13) Gecko/20101203 Firefox/3.6.13 ( .NET CLR 3.5.30729; .NET4.0E) ID:20101203075014

Does the issue still occur if you start Firefox in Safe Mode? http://support.mozilla.com/en-US/kb/Safe+Mode

How about with a new, empty profile? http://support.mozilla.com/en-US/kb/Basic+Troubleshooting#Make_a_new_profile

Comment 2

[Mike Magnan]

Tim, since I submitted the first report, I have narrowed down the problem a little. In Firefox, the color of the text is not displaying properly. No matter which color I select, Firefox displays it as Black, and because the background is Black, it appeared to just not be working. So it's a color issue. Also, the size of the text looks much smaller in Firefox than it does in Safari or IE.

I have since changed the color to White and the background to Gray as a workaround, but, of course, I'd like to get the designated colors to display properly.

Would it help if I sent you the html code for the original Color-on-Black?

Comment 3

[Tim (fmdeveloper)]

Please attach the html code by using the 'Add an attachment' link above

Comment 4

[Mike Magnan]

I just have it as text below:

<div align="center"><FONT 
color="ffff00" size="+1"><MARQUEE bgcolor="000000" direction="left" loop="true" width=100%"><STRONG>We'll be at the Shot Show in Las Vegas January 18-21. Email us now to set up a face-to-face meeting.</STRONG></MARQUEE></FONT></DIV>

Comment 5

[Tim (fmdeveloper)]

Attachment: HTML testcase

This shows as black background with yellow text. This looks correct to me. What are you seeing with this testcase?

Comment 6

[Mike Magnan]

On the Training page of the website, at the bottom.
http://www.opformunitions.com/OPFOR/Training.html

There are 3 crawl tests running on this page. At the very bottom is the yellow text on black item, but in Firefox it is black on black, so I'm just seeing a black bar ... no text. All colored text I set up appears black in Firefox.

Comment 7

[Tim (fmdeveloper)]

The URL for that marquee is http://www.opformunitions.com/OPFOR/Training_files/widget1_markup.html

You are missing the # before the background and font color so Firefox isn't using those definitions. If I add in the # using Firebug the marquee appears correctly.

Comment 8

[Mike Magnan]

I'll give it a try.

Comment 9

[Mike Magnan]

Bingo. That's a wrap.
Thanks.

Comment 10

[Mike Magnan]

But I'm still having a font size issue on this (http://www.opformunitions.com/OPFOR/Training.html) and other pages. There are 2 crawling text elements on the page toward the bottom. They both appear to have similar code, but the text in the top one is a lot smaller than the bottom one.

Here is the code for the top crawl:

<div align="center"><font face="helvetica"; color="#FFFF00" size="+1"><MARQUEE bgcolor="#000000" direction="left" loop="true" width=100%">We'll be at the Shot Show in Las Vegas January 18-21. Email us now to set up a face-to-face meeting.</STRONG></MARQUEE></FONT></DIV>


Here is the code for the bottom crawl:

<div align="center"><font face="helvetica"; color="#000000" size="+1"><MARQUEE bgcolor="#66CCCC	" direction="left" loop="true" width=100%">The Medal of Honor is the highest military decoration awarded by the United States government. It is bestowed on members of the United States armed forces who distinguish themselves "conspicuously by gallantry and intrepidity at the risk of his or her life above and beyond the call of duty while engaged in an action against an enemy of the United States." Due to the nature of its criteria, it is often awarded posthumously (more than half have been since 1941).
Members of all branches of the armed forces are eligible to receive the medal, and there are three versions (one for the Army, one for the Air Force, and one for the Navy, Marine Corps and Coast Guard). The Medal of Honor is often presented personally to the recipient or, in the case of posthumous awards, to next of kin, by the President of the United States. Due to its honored status, the medal is afforded special protection under U.S. law.
The Medal of Honor is one of two military neck order awards issued by the United States and is the sole neck order awarded to members of the armed forces. (The Commander's Degree of the Legion of Merit is also a neck order but it is only authorized for issue to foreign dignitaries).
As the award citation includes the phrase "in the name of Congress", it is sometimes called the Congressional Medal of Honor; however, the official title is the Medal of Honor. </STRONG></MARQUEE></FONT></DIV>

Also, will iWeb 11 resolve some of these Firefox issues I'm having?

If not, with this "Fix" help solve the issues?

http://mac.softpedia.com/get/Development/HTML/Fix-iWeb-and-Firefox.shtml

Thanks for your help.

Comment 11

[Tim (fmdeveloper)]

There is another error in your code

<div align="center"><font face="helvetica" color="#ffff00" size="#+1" ;=""><marquee width="100%&quot;" bgcolor="#000000" loop="true" direction="left">We'll be at the Shot Show in Las Vegas January 18-21. Email us now to set up a face-to-face meeting.</marquee></font></div>

Note the # in the size. Remove the # and you should get what you need.

If you experience additional issues you can also get assistance by visiting the Firefox help site -> http://support.mozilla.com/en-US/kb/Ask+a+question or (probably even better) a web development forum

Comment 12

[Mike Magnan]

I'm confused.
I see # in what you sent back to me, above, but it's not in what I sent to you. And, it's not in the code I put in the html snippet in iWeb.

Comment 13

[Tim (fmdeveloper)]

If you look at the source of http://www.opformunitions.com/OPFOR//Training_files/widget2_markup.html you will see it there.