Closed
Bug 620901
Opened 14 years ago
Closed 14 years ago
sync gives JS errors and fails, NS_ERROR_FAILURE
Categories
(Firefox :: Sync, defect)
Tracking
()
VERIFIED
FIXED
People
(Reporter: augustmiles, Unassigned)
References
Details
User-Agent: Mozilla/5.0 (Macintosh; Intel Mac OS X 10.6; rv:2.0b9pre) Gecko/20101221 Firefox/4.0b9pre
Build Identifier: Mozilla/5.0 (Macintosh; Intel Mac OS X 10.6; rv:2.0b9pre) Gecko/20101221 Firefox/4.0b9pre
I am sync'ing between two macs, it has been failing for some weeks. Both machines
running nightlies.
Reproducible: Always
Steps to Reproduce:
1. Launch sync on office machine, from tools
2. wait 10 seconds, see "sync encountered and error while syncing: Unkonwn error"
3. Read Sync log (previously turning it on)
4. go back home, find that deleted bookmarks are still there
Actual Results:
sync error
Expected Results:
bookmarks should sync
sync log:
2010-12-22 10:16:59 Service.Engines DEBUG Engines are: ["bookmarks","forms","history","passwords","prefs","tabs"]
2010-12-22 10:16:59 Engine.Bookmarks INFO 22 outgoing items pre-reconciliation
2010-12-22 10:16:59 Store.Bookmarks DEBUG Item -0-oSVJmIWjz already removed
2010-12-22 10:17:03 Store.Bookmarks DEBUG Item 0uV_F9fsrE-n already removed
2010-12-22 10:17:04 Store.Bookmarks DEBUG Item 4Ejfmhko8fwL already removed
2010-12-22 10:17:06 Store.Bookmarks DEBUG Item 9DkA5PI3Y2Fe already removed
2010-12-22 10:17:07 Store.Bookmarks DEBUG Item EH9CPoaBbOFU already removed
2010-12-22 10:17:09 Store.Bookmarks DEBUG Item H14Vszh6qwuJ already removed
2010-12-22 10:17:09 Store.Bookmarks DEBUG Item H1vjx0Y4M7Gr already removed
2010-12-22 10:17:09 Store.Bookmarks DEBUG Item I2xwVo9pgrgJ already removed
2010-12-22 10:17:09 Store.Bookmarks DEBUG Item JirpxYzsbUPl already removed
2010-12-22 10:17:10 Store.Bookmarks DEBUG Item MtyFLo_2PptU already removed
2010-12-22 10:17:11 Store.Bookmarks DEBUG Item PNP2e1dy2Cyn already removed
2010-12-22 10:17:11 Store.Bookmarks DEBUG Item PPOKUhA73bG9 already removed
2010-12-22 10:17:15 Store.Bookmarks DEBUG Item _vUYauEsKNvA already removed
2010-12-22 10:17:16 Store.Bookmarks DEBUG Item dFoMMmt_qq6A already removed
2010-12-22 10:17:17 Store.Bookmarks DEBUG Item gixTPYYDfRaK already removed
2010-12-22 10:17:19 Store.Bookmarks DEBUG Item omLUXOhu5taB already removed
2010-12-22 10:17:19 Store.Bookmarks DEBUG Item p4BVlLB1fMIM already removed
2010-12-22 10:17:21 Store.Bookmarks DEBUG Processing special node: toolbar
2010-12-22 10:17:21 Store.Bookmarks DEBUG Processing special node: unfiled
2010-12-22 10:17:21 Engine.Bookmarks DEBUG Total (ms): sync 22262, processIncoming 22220, syncStartup 1, createRecord 14877, getChangedIDs 0, isEqual 14978, reconcile 16534, syncCleanup 1
2010-12-22 10:17:21 Service.Main DEBUG bookmarks failed: NS_ERROR_FAILURE JS Stack trace: Res_get()@resource.js:376 < SyncEngine__processIncoming()@engines.js:511 < _processIncoming()@bookmarks.js:213 < ()@engines.js:203 < SyncEngine__sync()@engines.js:768 < wrappedSync(null)@util.js:168 < batchedSync()@util.js:174 < ()@engines.js:203 < WrappedNotify()@util.js:147 < Engine_sync()@engines.js:213 < WeaveSvc__syncEngine([object Object])@service.js:1738 < ()@service.js:1624 < WrappedNotify()@util.js:147 < WrappedLock()@util.js:119 < WrappedCatch()@util.js:97 < sync()@service.js:1529 < (3)@browser.js:5201
2010-12-22 10:17:21 Engine.Passwords INFO 0 outgoing items pre-reconciliation
2010-12-22 10:17:21 Engine.Passwords INFO Records: 0 applied, 0 reconciled.
2010-12-22 10:17:21 Engine.Passwords DEBUG Total (ms): sync 1, processIncoming 0, uploadOutgoing 0, syncStartup 1, syncFinish 0, getChangedIDs 0, syncCleanup 0
2010-12-22 10:17:21 Engine.Prefs INFO 0 outgoing items pre-reconciliation
2010-12-22 10:17:21 Engine.Prefs INFO Records: 0 applied, 0 reconciled.
2010-12-22 10:17:21 Engine.Prefs DEBUG Total (ms): sync 0, processIncoming 0, uploadOutgoing 0, syncStartup 0, syncFinish 0, getChangedIDs 0, syncCleanup 0
2010-12-22 10:17:21 Service.Main DEBUG Exception: Some engines did not sync correctly No traceback available
Updated•14 years ago
|
Component: General → Firefox Sync: Backend
Product: Firefox → Mozilla Services
QA Contact: general → sync-backend
Comment 1•14 years ago
|
||
This seems to be an intermittent, incomprehensible problem inside the HTTP channel. Tracking in Bug 621048.
Status: UNCONFIRMED → NEW
Ever confirmed: true
I went back to firefox4b8, recent Imac, OSX 10.6.5
1) On first run it deleted all my bookmarks (all 5000)
2) I then sync'ed again
3) Similar problems so unlike comment in bug 621048 it
is older than than the b9 branch
2010-12-23 10:41:43 Engine.Bookmarks DEBUG Total (ms): sync 49482, processIncoming 49463, syncStartup 0, createRecord 27775, getChangedIDs 0, isEqual 27905, reconcile 36379, syncCleanup 1
2010-12-23 10:41:43 Service.Main DEBUG bookmarks failed: NS_ERROR_FAILURE JS Stack trace: Res_get()@resource.js:376 < SyncEngine__processIncoming()@engines.js:511 < _processIncoming()@bookmarks.js:212 < ()@engines.js:203 < SyncEngine__sync()@engines.js:768 < wrappedSync(null)@util.js:168 < batchedSync()@util.js:174 < ()@engines.js:203 < WrappedNotify()@util.js:147 < Engine_sync()@engines.js:213 < WeaveSvc__syncEngine([object Object])@service.js:1738 < ()@service.js:1624 < WrappedNotify()@util.js:147 < WrappedLock()@util.js:119 < WrappedCatch()@util.js:97 < sync()@service.js:1529 < (30)@browser.js:5122
2010-12-23 10:41:43 Engine.Passwords INFO 0 outgoing items pre-reconciliation
2010-12-23 10:41:43 Engine.Passwords INFO Records: 0 applied, 0 reconciled.
2010-12-23 10:41:43 Engine.Passwords DEBUG Total (ms): sync 1, processIncoming 0, uploadOutgoing 0, syncStartup 1, syncFinish 0, getChangedIDs 0, syncCleanup 0
2010-12-23 10:41:43 Engine.Prefs INFO 0 outgoing items pre-reconciliation
2010-12-23 10:41:43 Engine.Prefs INFO Records: 0 applied, 0 reconciled.
2010-12-23 10:41:43 Engine.Prefs DEBUG Total (ms): sync 1, processIncoming 1, uploadOutgoing 0, syncStartup 0, syncFinish 0, getChangedIDs 0, syncCleanup 0
2010-12-23 10:41:43 Service.Main DEBUG Exception: Some engines did not sync correctly No traceback available
Comment 3•14 years ago
|
||
AM, it looks like you can reproduce this. I believe the problem is within the bookmarks engine. Can you please set the bookmarks engine logging (services.sync.log.logger.engine.bookmarks) to Trace, restart, and sync again? If the error pops up again, please post the log. Thanks!
Some Partial results: The log gets truncated, so I can't get the whole thing
in one go.
Is there an option to keep more lines in the log?
1) Launch sync
2) visit about:sync-log after a few seconds
3) Copy some of what I see
4) If I wait too long I only see the same errors that I reported above
First try
---------------------
2011-01-03 11:22:27 Engine.Bookmarks TRACE Mapped: Unsorted Bookmarks,bhttp://www.nytimes.com/slideshow/2009/08/20/technology/personaltech/20090820-pogue-slideshow_2.html:No Flash? No Problem. - The New York Times > Personal Tech > Slide Show > Slide 2 of 13,8O8-BZeEd6fv,false
2011-01-03 11:22:27 Engine.Bookmarks TRACE Mapped: Unsorted Bookmarks,bhttp://nikonrumors.com/:Nikon Rumors,6zH_26uspqCQ,false
2011-01-03 11:22:27 Engine.Bookmarks TRACE Mapped: Unsorted Bookmarks,fmusic,VsgTfvjpYzJ6,false
2011-01-03 11:22:27 Engine.Bookmarks TRACE Mapped: Unsorted Bookmarks,fbacteria,G7O2F88TTZht,true
2011-01-03 11:22:27 Engine.Bookmarks TRACE Mapped: Unsorted Bookmarks,fhamaker,80UZP-VEEtze,true
2011-01-03 11:22:27 Engine.Bookmarks TRACE Mapped: Unsorted Bookmarks,fgigli,L8U2WPpDpzEe,true
2011-01-03 11:22:27 Engine.Bookmarks TRACE Mapped: Unsorted Bookmarks,flupu chatelet,4yzsxrj3EClz,true
2011-01-03
------------------------------
Second try
------------------------------
index: 0
modified: 1292953626.64
payload: DELETED
collection: bookmarks }
2011-01-03 11:27:36 Engine.Bookmarks TRACE Reconcile step 1: Check for conflicts
2011-01-03 11:27:36 Engine.Bookmarks TRACE Reconcile step 2: Check for updates
2011-01-03 11:27:36 Engine.Bookmarks TRACE Reconcile step 2.5: Don't dupe deletes
2011-01-03 11:27:36 Store.Bookmarks DEBUG Item -0-oSVJmIWjz already removed
2011-01-03 11:27:36 Engine.Bookmarks TRACE Incoming: { id: -0ow6OViPT5S
index: 1000000
modified: 1292915618.5
payload: {"id":"-0ow6OViPT5S","type":"folder","parentName":"Unsorted Bookmarks","title":"boundary conditions","children":[],"parentid":"unfiled","hasDupe":true}
collection: bookmarks }
2011-01-03 11:27:36 Engine.Bookmarks TRACE Reconcile step 1: Check for conflicts
-------------------------------------
A better trace:
----------------------------------
index: 140
modified: 1292915701.26
payload: {"id":"4qCS3qkxeOmG","type":"bookmark","title":"Living in Santa Barbara","parentName":"Santa Barbara","bmkUri":"http://www.esm.ucsb.edu/admissions/livingsb.htm","tags":[],"keyword":null,"loadInSidebar":false,"parentid":"AzX5_o7rTg3Z"}
collection: bookmarks }
2011-01-03 11:47:25 Engine.Bookmarks TRACE Reconcile step 1: Check for conflicts
2011-01-03 11:47:25 Engine.Bookmarks TRACE Finding mapping: Santa Barbara, fLiving in Santa Barbara
2011-01-03 11:47:25 Engine.Bookmarks TRACE Mapped dupe: 4qCS3qkxeOmG
2011-01-03 11:47:25 Engine.Bookmarks TRACE Local record: { id: 4qCS3qkxeOmG
index: 1000000
modified: undefined
payload: {"id":"4qCS3qkxeOmG","type":"folder","parentName":"Santa Barbara","title":"Living in Santa Barbara","children":["4qCS3qkxeOmG"],"parentid":"AzX5_o7rTg3Z"}
collection: bookmarks }
2011-01-03 11:47:25 Engine.Bookmarks TRACE Local record is different
2011-01-03 11:47:25 Engine.Bookmarks TRACE Record age vs local age: 1135937.8299999237,1294051645.638
2011-01-03 11:47:25 Store.Bookmarks TRACE Updating 4qCS3qkxeOmG (11747)
2011-01-03 11:47:25 Engine.Bookmarks TRACE Event: weave:engine:sync:error
2011-01-03 11:47:25 Engine.Bookmarks DEBUG Total (ms): sync 9637, processIncoming 6637, syncStartup 2982, createRecord 4799, findDupe 0, isEqual 4851, reconcile 4910, syncCleanup 5
2011-01-03 11:47:25 Service.Main DEBUG bookmarks failed: NS_ERROR_ILLEGAL_VALUE JS Stack trace: Res_get()@resource.js:376 < SyncEngine__processIncoming()@engines.js:511 < _processIncoming()@bookmarks.js:213 < ()@engines.js:203 < SyncEngine__sync()@engines.js:768 < wrappedSync(null)@util.js:168 < batchedSync()@util.js:174 < ()@engines.js:203 < WrappedNotify()@util.js:147 < Engine_sync()@engines.js:213 < WeaveSvc__syncEngine([object Object])@service.js:1738 < ()@service.js:1624 < WrappedNotify()@util.js:147 < WrappedLock()@util.js:119 < WrappedCatch()@util.js:97 < sync()@service.js:1529 < (1)@browser.js:5214
2011-01-03 11:47:25 Engine.Forms INFO 0 outgoing items pre-reconciliation
2011-01-03 11:47:25 Engine.Forms INFO Records: 0 applied, 0 reconciled.
2011-01-03 11:47:25 Engine.Forms DEBUG Total (ms): sync 1, processIncoming 0, uploadOutgoing 0, syncStartup 1, syncFinish 0, getChangedIDs 0, syncCleanup 0
2011-01-03 11:47:25 Engine.History DEBUG First sync, uploading all items
2011-01-03 11:47:26 Engine.History INFO 1991 outgoing items pre-reconciliation
2011-01-03 11:47:31 Engine.History DEBUG Total (ms): sync 5976, processIncoming 5443, syncStartup 522, findDupe 14, createRecord 757, isEqual 781, deleteId 1, handleDupe 4, reconcile 878, syncCleanup 10
2011-01-03 11:47:31 Service.Main DEBUG history failed: NS_ERROR_FAILURE JS Stack trace: Res_get()@resource.js:376 < SyncEngine__processIncoming()@engines.js:511 < ()@engines.js:203 < SyncEngine__sync()@engines.js:768 < wrappedSync(null)@util.js:168 < batchedSync()@util.js:174 < ()@engines.js:203 < WrappedNotify()@util.js:147 < Engine_sync()@engines.js:213 < WeaveSvc__syncEngine([object Object])@service.js:1738 < ()@service.js:1624 < WrappedNotify()@util.js:147 < WrappedLock()@util.js:119 < WrappedCatch()@util.js:97 < sync()@service.js:1529 < (1)@browser.js:5214
2011-01-03 11:47:31 Engine.Passwords INFO 0 outgoing items pre-reconciliation
2011-01-03 11:47:31 Engine.Passwords INFO Records: 0 applied, 0 reconciled.
2011-01-03 11:47:31 Engine.Passwords DEBUG Total (ms): sync 1, processIncoming 1, uploadOutgoing 0, syncStartup 0, syncFinish 0, getChangedIDs 0, syncCleanup 0
2011-01-03 11:47:31 Engine.Prefs INFO 0 outgoing items pre-reconciliation
2011-01-03 11:47:31 Engine.Prefs INFO Records: 0 applied, 0 reconciled.
2011-01-03 11:47:31 Engine.Prefs DEBUG Total (ms): sync 0, processIncoming 0, uploadOutgoing 0, syncStartup 0, syncFinish 0, getChangedIDs 0, syncCleanup 0
2011-01-03 11:47:31 Service.Main DEBUG Exception: Some engines did not sync correctly No traceback available
Comment 6•14 years ago
|
||
AM, are you still seeing this with 4.0b10 or recent nightlies?
I just tried on b10
2011-01-27 18:41:27 Service.Main DEBUG bookmarks failed: NS_ERROR_FAILURE JS Stack trace: Res_get()@resource.js:434 < SyncEngine__processIncoming()@engines.js:678 < _processIncoming()@bookmarks.js:320 < ()@engines.js:382 < SyncEngine__sync()@engines.js:935 < wrappedSync(null)@util.js:179 < batchedSync()@util.js:185 < ()@engines.js:382 < WrappedNotify()@util.js:158 < Engine_sync()@engines.js:392 < WeaveSvc__syncEngine([object Object])@service.js:1866 < ()@service.js:1752 < WrappedNotify()@util.js:158 < WrappedLock()@util.js:126 < _lockedSync()@service.js:1657 < ()@service.js:1648 < WrappedCatch()@util.js:100 < sync()@service.js:1629 < (1)@browser.js:5201
Comment 8•14 years ago
|
||
AM, more log context would be helpful.
If your logs are rolling over, try setting the pref that ends
...debugLog.rotate = false
in about:config. That should let you get a full log.
2011-01-27 18:41:26 Engine.Bookmarks TRACE Local record is different
2011-01-27 18:41:26 Engine.Bookmarks TRACE Record age vs local age: 3234490.390000105,1296150086.878
2011-01-27 18:41:26 Store.Bookmarks TRACE Updating zSLKt9H1Fvht (19292)
2011-01-27 18:41:26 Store.Bookmarks DEBUG Reparenting orphans to 19292
2011-01-27 18:41:26 Engine.Bookmarks TRACE Incoming: { id: z_hPqAAEk6RN
index: 140
modified: 1292915590.26
ttl: undefined
payload: {"id":"z_hPqAAEk6RN","type":"bookmark","title":"COMSOL : COMSOL - Multiphysics Modeling","parentName":"Unsorted Bookmarks","bmkUri":"http://www.comsol.com/","tags":[],"keyword":null,"loadInSidebar":false,"parentid":"unfiled"}
collection: bookmarks }
2011-01-27 18:41:26 Engine.Bookmarks TRACE Reconcile step 1: Check for conflicts
2011-01-27 18:41:26 Engine.Bookmarks TRACE Finding mapping: Unsorted Bookmarks, bhttp://www.comsol.com/:COMSOL : COMSOL - Multiphysics Modeling
2011-01-27 18:41:26 Engine.Bookmarks TRACE Mapped dupe: z_hPqAAEk6RN
2011-01-27 18:41:26 Engine.Bookmarks TRACE Local record: { id: z_hPqAAEk6RN
index: 140
modified: undefined
ttl: undefined
payload: {"id":"z_hPqAAEk6RN","type":"bookmark","title":"COMSOL : COMSOL - Multiphysics Modeling","parentName":"Unsorted Bookmarks","bmkUri":"http://www.comsol.com/","tags":[],"keyword":null,"description":null,"loadInSidebar":false,"parentid":"unfiled"}
collection: bookmarks }
2011-01-27 18:41:26 Engine.Bookmarks TRACE Local record is different
2011-01-27 18:41:26 Engine.Bookmarks TRACE Record age vs local age: 3234490.390000105,1296150086.884
2011-01-27 18:41:26 Store.Bookmarks TRACE Updating z_hPqAAEk6RN (7679)
2011-01-27 18:41:26 Collection WARN Got exception calling onProgress handler during fetch of https://phx-sync185.services.mozilla.com/1.0/augustm/storage/bookmarks?full=1
2011-01-27 18:41:26 Collection DEBUG cipher finalize failed Stack trace: resource://services-crypto/WeaveCrypto.js:560 < resource://services-crypto/WeaveCrypto.js:505 < decrypt()@resource://services-sync/record.js:242 < PlacesItem_decrypt()@resource://services-sync/engines/bookmarks.js:73 < resource://services-sync/engines.js:647 < innerBind()@resource://services-sync/util.js:1398 < resource://services-sync/record.js:801 < Channel_onDataAvail()@resource://services-sync/resource.js:522
2011-01-27 18:41:26 Tracker.Bookmarks TRACE Adding changed ID: menu,0
2011-01-27 18:41:26 Tracker.Bookmarks TRACE Adding changed ID: toolbar,0
2011-01-27 18:41:26 Tracker.Bookmarks TRACE Adding changed ID: ktZK02OhuDh3,0
2011-01-27 18:41:26 Tracker.Bookmarks TRACE Adding changed ID: 6_QVNqe1WiMO,0
....hundreds of lines which are similar
2011-01-27 18:41:27 Tracker.Bookmarks TRACE Adding changed ID: zSLKt9H1Fvht,0
2011-01-27 18:41:27 Tracker.Bookmarks TRACE Adding changed ID: NVMoARoh8D-x,0
2011-01-27 18:41:27 Tracker.Bookmarks TRACE Adding changed ID: R97FsqhqY70C,0
2011-01-27 18:41:27 Engine.Bookmarks TRACE Event: weave:engine:sync:error
2011-01-27 18:41:27 Engine.Bookmarks DEBUG Total (ms): sync 9768, processIncoming 6323, syncStartup 3188, createRecord 5484, isEqual 5488, reconcile 5560, syncCleanup 245
2011-01-27 18:41:27 Service.Main DEBUG bookmarks failed: NS_ERROR_FAILURE JS Stack trace: Res_get()@resource.js:434 < SyncEngine__processIncoming()@engines.js:678 < _processIncoming()@bookmarks.js:320 < ()@engines.js:382 < SyncEngine__sync()@engines.js:935 < wrappedSync(null)@util.js:179 < batchedSync()@util.js:185 < ()@engines.js:382 < WrappedNotify()@util.js:158 < Engine_sync()@engines.js:392 < WeaveSvc__syncEngine([object Object])@service.js:1866 < ()@service.js:1752 < WrappedNotify()@util.js:158 < WrappedLock()@util.js:126 < _lockedSync()@service.js:1657 < ()@service.js:1648 < WrappedCatch()@util.js:100 < sync()@service.js:1629 < (1)@browser.js:5201
2011-01-27 18:41:27 Engine.Forms INFO 0 outgoing items pre-reconciliation
2011-01-27 18:41:27 Engine.Forms INFO Records: 0 applied, 0 reconciled.
2011-01-27 18:41:27 Engine.Forms DEBUG Total (ms): sync 1, processIncoming 1, uploadOutgoing 0, syncStartup 0, syncFinish 0, getChangedIDs 0, syncCleanup 0
2011-01-27 18:41:27 Engine.History INFO 1 outgoing items pre-reconciliation
2011-01-27 18:41:27 Engine.History INFO Records: 0 applied, 0 reconciled.
2011-01-27 18:41:27 Engine.History INFO Uploading all of 1 records
2011-01-27 18:41:27 Collection DEBUG POST Length: 802
2011-01-27 18:41:28 Tracker.Bookmarks TRACE Saving json to disk: weave/changes/bookmarks.json
2011-01-27 18:41:28 Collection DEBUG POST success 200 https://phx-sync185.services.mozilla.com/1.0/augustm/storage/history
2011-01-27 18:41:28 Engine.History DEBUG Total (ms): sync 1225, processIncoming 0, uploadOutgoing 1225, syncStartup 0, syncFinish 0, getChangedIDs 0, createRecord 23, syncCleanup 0
2011-01-27 18:41:28 Engine.Passwords INFO 0 outgoing items pre-reconciliation
2011-01-27 18:41:28 Engine.Passwords INFO Records: 0 applied, 0 reconciled.
2011-01-27 18:41:28 Engine.Passwords DEBUG Total (ms): sync 0, processIncoming 0, uploadOutgoing 0, syncStartup 0, syncFinish 0, getChangedIDs 0, syncCleanup 0
2011-01-27 18:41:28 Engine.Prefs INFO 0 outgoing items pre-reconciliation
2011-01-27 18:41:28 Engine.Prefs INFO Records: 0 applied, 0 reconciled.
2011-01-27 18:41:28 Engine.Prefs DEBUG Total (ms): sync 1, processIncoming 0, uploadOutgoing 0, syncStartup 1, syncFinish 0, getChangedIDs 0, syncCleanup 0
2011-01-27 18:41:28 Service.Main CONFIG Starting backoff, next sync at:Thu Jan 27 2011 22:42:54 GMT+0100 (CET)
2011-01-27 18:41:28 Service.Main DEBUG Exception: Some engines did not sync correctly No traceback available
Comment 10•14 years ago
|
||
Here's the real failure:
2011-01-27 18:41:26 Collection WARN Got exception calling
onProgress handler during fetch of
https://phx-sync185.services.mozilla.com/1.0/augustm/storage/bookmarks?full=1
2011-01-27 18:41:26 Collection DEBUG cipher finalize failed
Stack trace: resource://services-crypto/WeaveCrypto.js:560 <
resource://services-crypto/WeaveCrypto.js:505 <
decrypt()@resource://services-sync/record.js:242 <
PlacesItem_decrypt()@resource://services-sync/engines/bookmarks.js:73 <
resource://services-sync/engines.js:647 <
innerBind()@resource://services-sync/util.js:1398 <
resource://services-sync/record.js:801 <
Channel_onDataAvail()@resource://services-sync/resource.js:522
I believe the root cause of this is a GC bug in our WeaveCrypto code: Bug 617650.
This resulted in a bad record being uploaded to the server. That's fixed, but it can't correct old records. We don't deal with it very well on download: Bug 622762.
AM, you can do one of these things:
* Wait for a release with Bug 622762, which will skip over this record and allow sync to complete, albeit still surfacing the error.
* Take a more heavy-handed approach: once Bug 626796 lands on m-c, make a bookmarks backup on the working machine, restore it, then sync. That ought to wipe the server for bookmarks only.
* Delete that record from the server by using Reset Sync > Replace other machines on one of your computers. This has the potential for wiping out your other profile changes, of course.
* Find out which bookmark is failing, and edit it on the working machine; on next sync it'll fix the record on the server.
Depends on: 622762
Comment 11•14 years ago
|
||
Resolving this since the root cause, bug 617650, has been fixed.
Status: NEW → RESOLVED
Closed: 14 years ago
Resolution: --- → FIXED
Comment 12•14 years ago
|
||
verified with nightly minefield builds of 20110218
Status: RESOLVED → VERIFIED
Assignee | ||
Updated•6 years ago
|
Component: Firefox Sync: Backend → Sync
Product: Cloud Services → Firefox
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Description
•