Closed
Bug 624755
Opened 14 years ago
Closed 13 years ago
[traceback] SMTPRecipientsRefused errors during registration
Categories
(support.mozilla.org :: Users and Groups, task)
support.mozilla.org
Users and Groups
Tracking
(Not tracked)
VERIFIED
FIXED
2.6
People
(Reporter: jsocol, Assigned: paulc)
References
Details
(Whiteboard: [qa-])
I know we get SMTPRecipientsRefused errors from almost anywhere that sends email, but in the case of registration, I think we should specifically handle it with an error message and a note that the email address used could not be reached. Maybe we should show an error and delete the record, to free up the username. It's pretty complex to explain why it failed, and if there was a typo in the email address, it can't be fixed without admin intervention. Deleting the User object lets the user try again with a different email address. ========= Here's the stack trace again: Traceback (most recent call last): File "/data/www/support.mozilla.com/kitsune/vendor/src/django/django/core/handlers/base.py", line 100, in get_response response = callback(request, *callback_args, **callback_kwargs) File "/data/www/support.mozilla.com/kitsune/apps/sumo/decorators.py", line 15, in _checkssl return view_func(request, *args, **kwargs) File "/data/www/support.mozilla.com/kitsune/apps/access/decorators.py", line 46, in _wrapped_view return view_fn(request, *args, **kwargs) File "/data/www/support.mozilla.com/kitsune/vendor/src/django/django/views/decorators/http.py", line 37, in inner return func(request, *args, **kwargs) File "/data/www/support.mozilla.com/kitsune/apps/users/views.py", line 55, in register form = handle_register(request) File "/data/www/support.mozilla.com/kitsune/apps/users/utils.py", line 31, in handle_register form.cleaned_data['email']) File "/data/www/support.mozilla.com/kitsune/apps/users/models.py", line 135, in create_inactive_user [new_user.email]) File "/data/www/support.mozilla.com/kitsune/vendor/src/django/django/core/mail/__init__.py", line 61, in send_mail connection=connection).send() File "/data/www/support.mozilla.com/kitsune/vendor/src/django/django/core/mail/message.py", line 175, in send return self.get_connection(fail_silently).send_messages([self]) File "/data/www/support.mozilla.com/kitsune/vendor/src/django/django/core/mail/backends/smtp.py", line 85, in send_messages sent = self._send(message) File "/data/www/support.mozilla.com/kitsune/vendor/src/django/django/core/mail/backends/smtp.py", line 101, in _send email_message.message().as_string()) File "/usr/lib64/python2.6/smtplib.py", line 709, in sendmail raise SMTPRecipientsRefused(senderrs) SMTPRecipientsRefused
Reporter | ||
Updated•14 years ago
|
Summary: [traceback] Email errors during registration → [traceback] SMTPRecipientsRefused errors during registration
Reporter | ||
Updated•14 years ago
|
Target Milestone: --- → 2.5
Reporter | ||
Comment 1•14 years ago
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||
As much as it pains me to do this, we need to focus on notifications right now. SMTPRecipientsRefused => 2011Q1. /sigh
Target Milestone: 2.5 → 2011Q1
Assignee | ||
Updated•13 years ago
|
Assignee: nobody → paulc
Target Milestone: 2011Q1 → 2.6
Assignee | ||
Comment 2•13 years ago
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https://github.com/jsocol/kitsune/commit/211b95e048355f159da99da233f6e15f4a762aa5 I've no idea how to QA these, except perhaps try some of the emails we've seen as rejected, but what if it does work and we're accidentally registering users?? We'll know it works if the stack traces stop.
Status: NEW → RESOLVED
Closed: 13 years ago
Resolution: --- → FIXED
Whiteboard: [qa-]
Assignee | ||
Comment 3•13 years ago
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Forgot to delete the user after email sending fails to free up username. Patch up for review.
Status: RESOLVED → REOPENED
Resolution: FIXED → ---
Assignee | ||
Comment 4•13 years ago
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Now deletes user as well: https://github.com/jsocol/kitsune/commit/c697b73b4f45f685bb4b54dabdcc21aa6ae2f1ec
Status: REOPENED → RESOLVED
Closed: 13 years ago → 13 years ago
Resolution: --- → FIXED
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Description
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