User-Agent: Mozilla/5.0 (Windows; U; Windows NT 5.1; en-US; rv:126.96.36.199) Gecko/20101203 Firefox/3.6.13 Build Identifier: Mozilla/5.0 (Windows; U; Windows NT 5.1; en-US; rv:188.8.131.52) Gecko/20101203 Firefox/3.6.13 I am unable to access my Album on the T-Mobile website. I click on Manage Photos and it just stalls and never loads. I am able to access the page using Internet Explorer. T-Mobile suggests recent updates are causing this problem. Something about encrypted sites and your servers was suggested. Reproducible: Always Steps to Reproduce: 1.Click on highlighted link 2.wait while loading animation spirals on and on for several minutes. 3. Give up. Actual Results: loading animation spirals on and on Expected Results: Expected results would be that I actually am able to access the Album feature and view my photos.
Please try if it works fine in safe mode or try by creating a new profile. https://support.mozilla.com/en-US/kb/Safe+Mode https://support.mozilla.com/en-US/kb/Managing+profiles#Creating_a_profile.
I have tried the Safe Mode option and it did not change the result (stalling/not loading). Although I did receive a security warning that "this site does not identify itself" when I went to the site.
Reporter -> Are you still experiencing this issue with the latest version of Firefox 5? Does the issue occur with the latest nightly? http://nightly.mozilla.org/
Closing bug as Incomplete - if you are still experiencing this issue or have more information to provide feel free to post back here and we can re-open the bug. You can also get assistance by visiting the Firefox help site -> http://support.mozilla.com/en-US/kb/Ask+a+question
Status: UNCONFIRMED → RESOLVED
Last Resolved: 7 years ago
Resolution: --- → INCOMPLETE
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