629302 - Painting problem of menus on multiple monitors

Status: RESOLVED WORKSFORME

(Core :: Graphics, defect)

Description

[Sysscore]

User-Agent:       Mozilla/5.0 (Windows NT 6.1; WOW64; rv:2.0b10) Gecko/20100101 Firefox/4.0b10
Build Identifier: Mozilla/5.0 (Windows NT 6.1; WOW64; rv:2.0b10) Gecko/20100101 Firefox/4.0b10

If i place my window on the secondary monitor the menus in the main menu,context menus over the toolbar and other menus flickering or are not displayed correctly.  

Reproducible: Always

Steps to Reproduce:
1.drag browser window to secondary monitor
2.open the main menu in the menu bar
3.open the menus in the toolbars (tabpage overview, show more bookmarks) 
4.open a context menu in the menu bar and toolbar
Actual Results:  
menu are not displayed correctly or flickering if i move the mouse. 

Expected Results:  
the same behavior as in main monitor

Comment 1

[Maniac Vlad Florin (:vladmaniac)]

Attachment: screenshot

Comment 2

[Maniac Vlad Florin (:vladmaniac)]

Confirm. This is what I get when having dual monitors on and moving windows around. 
Note : See screenshot

Comment 3

[Maniac Vlad Florin (:vladmaniac)]

having difficulties finding an exact regression range, since this issue occurs instantly and steps to reproduce are not accurate

Comment 4

[Henrik Skupin [:whimboo][⌚️UTC+2]]

Does it also happen with hardware acceleration disabled?

Comment 5

[JELangevoort]

(In reply to comment #4)
> Does it also happen with hardware acceleration disabled?

I have what seems to be the same problem, on a multi-monitor environment, the menus fail to paint, until you move your cursor over them which produces the 'flickering' described in the original bugreport (although I run Win 7 64). 

The problem stops when hardware acceleration is disabled.

Comment 6

[Matt Schnitz]

Ditto JELangevoort's symptoms.

The two critical factors, for me, are a) hardware acceleration and b) use of the browser on the secondary (non-Windows-menu'd) monitor. It's also possible either the OS or GPU/driver needs to be in a certain range. I'm on Windows 7 with NVidia drivers v260.99 (on a GTX 460).

It's important to note: this renders the browser nearly unusable. Menus aren't navigable. You can't see what you're selecting, and can't tell where you are inside the menus. They often go completely missing.

And if I did not find this bug report, I would not have thought to turn off hardware acceleration (which is on, by default), nor shift the browser over to the primary monitor. Less technical users could be stymied.

Comment 7

[Darren Burnhill]

This is still a problem (although not as bad) with B12 and I believe similar bug reports of flickering menus amount to a different description of the same issue. Needless to say, but 4 is unusable for me.

Comment 8

[(mostly gone) XtC4UaLL [:xtc4uall]]

Anyone with the Issue please post the Content of the Graphics Section you can get via "about:support" with Hardware Acceleration enabled.

Comment 9

[Bas Schouten (:bas.schouten)]

(In reply to comment #5)
> (In reply to comment #4)
> > Does it also happen with hardware acceleration disabled?
> 
> I have what seems to be the same problem, on a multi-monitor environment, the
> menus fail to paint, until you move your cursor over them which produces the
> 'flickering' described in the original bugreport (although I run Win 7 64). 
> 
> The problem stops when hardware acceleration is disabled.

This is most likely bug 603793. Especially if you are using Aero Basic.

Comment 10

[Bas Schouten (:bas.schouten)]

(In reply to comment #3)
> having difficulties finding an exact regression range, since this issue occurs
> instantly and steps to reproduce are not accurate

This looks to me like a different bug than the disappearing menu one.

Comment 11

[Matt Schnitz]

Confirmed, Bas Schouten; bug 603793 is claimed fixed in RC1, but this bug still exhibits under RC1. BTW, also, I am running under a "Windows Classic" "Basic and High Contrast" theme on Win 7, which is not an "Aero Theme". I'm unclear whether Aero is enabled or not at the moment.

Below is a cut-and-paste of my about:support graphics section, for XtC4UaLL:

Graphics
  Adapter Description  NVIDIA GeForce GTX 460
  Vendor  ID10de
  Device  ID0e22
  Adapter RAM  1024
  Adapter Drivers  nvd3dumx,nvwgf2umx,nvwgf2umx nvd3dum,nvwgf2um,nvwgf2um
  Driver Version  8.17.12.6658
  Driver Date  1-7-2011
  Direct2D Enabled  false 
  DirectWrite Enabled  false (6.1.7600.16699, font cache 11.00 MB)
  WebGL Renderer  Google Inc. -- ANGLE -- OpenGL ES 2.0 (ANGLE 0.0.0.541)
  GPU Accelerated Windows  0/1

Comment 12

[George Bills]

Attachment: Screenshot of dropdowns disappearing.

Comment 13

[George Bills]

I'm having what looks like a very similar problem (screenshot attached) - my awesomebar / search dropdown menus will go blank (but show a border still) if my Firefox window is on my second (non-primary) monitor.

I'm using Windows 7 professional service pack 1.

  Application Basics
        Name Firefox
        Version 4.0
        User Agent Mozilla/5.0 (Windows NT 6.1; WOW64; rv:2.0) Gecko/20100101 Firefox/4.0
  Graphics
        Adapter Description        ATI Radeon HD 2600 XT
        Vendor ID        1002
        Device ID        9588
        Adapter RAM        256
        Adapter Drivers        aticfx64 aticfx64 aticfx32 aticfx32 atiumd64 atidxx64 atiumdag atidxx32 atiumdva atiumd6a atitmm64
        Driver Version        8.821.0.0
        Driver Date        1-26-2011
        Direct2D Enabled        true
        DirectWrite Enabled        true (6.1.7601.17563, font cache n/a)
        WebGL Renderer        Google Inc. -- ANGLE -- OpenGL ES 2.0 (ANGLE 0.0.0.541)
        GPU Accelerated Windows        2/2 Direct3D 10

Comment 14

[Gregory Pappas [:gregp]]

Unable to reproduce in recent versions.