636041 - Crashes a few seconds after launch every time - crash [@ AnnexFileReadTableBytesByIndex ]

Status: RESOLVED INCOMPLETE

(Firefox :: General, defect)

Description

[cosmicvoyager]

User-Agent:       Mozilla/5.0 (Macintosh; U; Intel Mac OS X 10_6_6; en-us) AppleWebKit/533.19.4 (KHTML, like Gecko) Version/5.0.3 Safari/533.19.4
Build Identifier: 20101203074432

Crashes a few seconds after launch every time, even in safe mode after deleting app and profile and reinstalling.

Can someone look at the crash report and tell what is wrong?

https://crash-stats.mozilla.com/report/index/62d35bb0-95b8-4b7b-8f07-013332110222

Reproducible: Always

Steps to Reproduce:
1.Launch Firefox.
Actual Results:  
Firefox quit and the crash reporter launched.

Expected Results:  
Not crashed LOL

Here is a crash report:

https://crash-stats.mozilla.com/report/index/62d35bb0-95b8-4b7b-8f07-013332110222

Comment 1

[cosmicvoyager]

I found that if I safe boot *the computer*, then Firefox does not crash.

Any idea what file could be the problem?

No other apps are having any problem.

Thanks

Comment 2

[Ed Morley [:emorley]]

Reporter, please can you confirm whether this issue still occurs using Firefox 4.0.1 (http://www.mozilla.com/firefox/new/) or higher, in Firefox safe mode (http://support.mozilla.com/kb/Safe+Mode) and/or with a clean profile (http://support.mozilla.com/kb/Basic+Troubleshooting#w_8-make-a-new-profile). Ideally, also check using the latest nightly: http://nightly.mozilla.org/

If this issue no longer occurs, please close as "Resolved Worksforme".

It it in fact still occurs, please provide as much extra information as possible, including what versions tried, whether safe mode/new profile tested etc. Thanks! :-)

(Template reply to inactive UNCO bugs)

Comment 3

[Tyler Downer [He/Him]]

No reply, INCOMPLETE. Please retest with Firefox 4 or later and a new profile (http://support.mozilla.com/kb/Managing+profiles). Also, ensure you have the most up to date graphics drivers, operating system updates, and plugin versions (flash, java, etc). If you continue to see this issue with the newest Firefox and a new profile, then please comment on this bug.