637287 - Trusteer Rapport security software required for near 70 online banking sites is not yet compatible with Firefox 4

Status: RESOLVED FIXED

(Tech Evangelism Graveyard :: English US, defect)

Description

[orangezilla]

User-Agent:       Mozilla/5.0 (Windows NT 6.1; rv:2.0b13pre) Gecko/20110227 Firefox/4.0b13pre
Build Identifier: Mozilla/5.0 (Windows NT 6.1; rv:2.0b13pre) Gecko/20110227 Firefox/4.0b13pre

Trusteer Rapport is a security software programme used to secure internet banking for nearly 70 financial institutions, see bottom of linked page for full list. I believe some banks will not let you use their online banking service without it.

Reproducible: Always

Actual Results:  
197 feedback for English(US)

http://input.mozilla.com/en-US/beta/search?q=rapport+&product=firefox&version=--&date_start=&date_end=&sentiment=sad&locale=en-US

86 for English (GB)

http://input.mozilla.com/en-US/beta/search?q=rapport+&product=firefox&version=--&date_start=&date_end=&sentiment=sad&locale=en-GB

2 English (ZA)

http://input.mozilla.com/en-US/beta/search?q=rapport+&product=firefox&version=--&date_start=&date_end=&sentiment=sad&locale=en-ZA

Expected Results:  
Trusteer Rapport should be working in time for release.

Comment 1

[orangezilla]

Probably about 40 more feedback for just trusteer including French & Canadian localizations

http://input.mozilla.com/en-US/beta/search?product=firefox&sentiment=sad&date_end=&date_start=&version=--&q=trusteer

Comment 2

[orangezilla]

Firefox 4 32 bit builds now listed as compatible 
http://www.trusteer.com/supported-platforms