638425 - Crash in mozilla::plugins::PluginInstanceChild::PaintRectToPlatformSurface [@ rlls.dll@0x45c19 ], mainly on Windows XP

Status: RESOLVED WORKSFORME

(Core Graveyard :: Plug-ins, defect)

Description

[Scoobidiver (away)]

It is a residual crash signature in the trunk but there is a small spike in crashes from 4.0b13pre/20110226.
It is #177 top crasher in 4.0b13pre over the last 3 days.

Signature	rlls.dll@0x45c19
UUID	82c63e43-f854-4ab1-a8ac-aa1d62110227
Process Type	plugin Version: Filename: NPSWF32.dll
Time 	2011-02-27 10:44:59.833697
Uptime	891
Install Age	76346 seconds (21.2 hours) since version was first installed.
Product	Firefox
Version	4.0b13pre
Build ID	20110226030401
Branch	2.0
OS	Windows NT
OS Version	5.1.2600 Service Pack 2
CPU	x86
CPU Info	GenuineIntel family 6 model 22 stepping 1
Crash Reason	Unhandled C++ Exception
Crash Address	0x7c812a6b
User Comments	
App Notes 	AdapterVendorID: 8086, AdapterDeviceID: 29c2, AdapterDriverVersion: 6.14.10.4906

Frame 	Module 	Signature [Expand] 	Source
0 	kernel32.dll 	RaiseException 	
1 	rlls.dll 	rlls.dll@0x45c19 	
2 	rlls.dll 	rlls.dll@0x1f989 	
3 	rlls.dll 	rlls.dll@0x1f6d1 	
4 	rlls.dll 	rlls.dll@0x34fdb 	
5 	rlls.dll 	rlls.dll@0x320db 	
6 	rlls.dll 	rlls.dll@0x32153 	
7 	xul.dll 	mozilla::plugins::PluginInstanceChild::PaintRectToPlatformSurface 	dom/plugins/PluginInstanceChild.cpp:2721
8 	xul.dll 	mozilla::plugins::PluginInstanceChild::PaintRectToSurface 	dom/plugins/PluginInstanceChild.cpp:2763
9 	xul.dll 	mozilla::plugins::PluginInstanceChild::ShowPluginFrame 	dom/plugins/PluginInstanceChild.cpp:2960
10 	xul.dll 	mozilla::plugins::PluginInstanceChild::RecvUpdateBackground 	dom/plugins/PluginInstanceChild.cpp:3209
11 	xul.dll 	mozilla::plugins::PPluginInstanceChild::OnMessageReceived 	obj-firefox/ipc/ipdl/PPluginInstanceChild.cpp:1421
12 	xul.dll 	mozilla::plugins::PPluginModuleChild::OnMessageReceived 	obj-firefox/ipc/ipdl/PPluginModuleChild.cpp:458
13 	xul.dll 	mozilla::ipc::AsyncChannel::OnDispatchMessage 	ipc/glue/AsyncChannel.cpp:262
14 	xul.dll 	mozilla::ipc::RPCChannel::OnMaybeDequeueOne 	ipc/glue/RPCChannel.cpp:433
15 	xul.dll 	MessageLoop::RunTask 	ipc/chromium/src/base/message_loop.cc:343
16 	xul.dll 	MessageLoop::DeferOrRunPendingTask 	ipc/chromium/src/base/message_loop.cc:351
17 	xul.dll 	MessageLoop::DoWork 	ipc/chromium/src/base/message_loop.cc:451
18 	xul.dll 	base::MessagePumpForUI::DoRunLoop 	ipc/chromium/src/base/message_pump_win.cc:213
19 	xul.dll 	base::MessagePumpWin::RunWithDispatcher 	ipc/chromium/src/base/message_pump_win.cc:52
20 	xul.dll 	base::MessagePumpWin::Run 	ipc/chromium/src/base/message_pump_win.h:78
21 	xul.dll 	MessageLoop::RunInternal 	ipc/chromium/src/base/message_loop.cc:219
22 	xul.dll 	MessageLoop::RunHandler 	
23 	xul.dll 	MessageLoop::Run 	ipc/chromium/src/base/message_loop.cc:176
24 	xul.dll 	XRE_InitChildProcess 	toolkit/xre/nsEmbedFunctions.cpp:515
25 	plugin-container.exe 	wmain 	toolkit/xre/nsWindowsWMain.cpp:128
26 	plugin-container.exe 	__tmainCRTStartup 	obj-firefox/memory/jemalloc/crtsrc/crtexe.c:591
27 	kernel32.dll 	BaseProcessStart 

The regression range for the spike is:
http://hg.mozilla.org/mozilla-central/pushloghtml?fromchange=d7ef42d7782c&tochange=d708c2fa7fea

More reports at:
https://crash-stats.mozilla.com/report/list?product=Firefox&range_value=4&range_unit=weeks&signature=rlls.dll%400x45c19

Comment 1

[(mostly gone) XtC4UaLL [:xtc4uall]]

Search reveals "rlls.dll" is "Adware.RelevantKnowledge" by "RelevantKnowledge" resp. "TMRG, Inc.".

Version 4.0.11.30 as in the Report seems to be the latest.

Comment 2

[juan becerra [:juanb]]

Bug 615518 addresses blocklisting some of those RelevantKnowledge dlls

Comment 3

[Scoobidiver (away)]

There have been no crashes across all versions for the last four weeks.
I close it as WFM.