638474 - Unable to automatically update Firefox 4 beta versions

Status: RESOLVED WORKSFORME

(Firefox :: General, defect)

Description

[Teemu Mannermaa (:wicked)]

User-Agent:       Mozilla/5.0 (Windows NT 6.1; WOW64; rv:2.0b11) Gecko/20100101 Firefox/4.0b11
Build Identifier: Mozilla/5.0 (Windows NT 6.1; WOW64; rv:2.0b11) Gecko/20100101 Firefox/4.0b11

I started to use Fx 4 beta 10 but update to 11 or 12 have not happened automatically. I had to download and install beta 11 manually. Also, there have not been any notifications for beta 12 in the application.

I'm running as standard user on Windows 7 x64 version and have installed normal 32-bit Firefox 4.

BTW, I was also seeing bug 629919 but I cleared that by deleting the update data under AppData.

Reproducible: Always

Actual Results:  
No notifications and Help -> About -> Check for Updates simply points to firefox.com to manually download and install new version.

Expected Results:  
Clear notifications when new (beta) versions are out and simple click to automatically install them within the browser.

Here's and extract of the AUS log during a manual Check for Updates run. What I find most strange is the "userCanElevate: false" line. All other software can UAC prompt elevation easily so why can't Fx 4? :(

AUS:SVC UpdateManager:_loadXMLFileIntoArray: XML file does not exist
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AUS:SVC getLocale - getting locale from file: C:\Program Files (x86)\Mozilla Firefox 4\update.locale, locale: en-US
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AUS:SVC Checker:getUpdateURL - update URL: https://aus3.mozilla.org/update/3/Firefox/4.0b11/20110203141415/WINNT_x86-msvc/en-US/beta/Windows_NT%206.1/default/default/update.xml?force=1
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AUS:SVC gCanCheckForUpdates - able to check for updates
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AUS:SVC Checker:checkForUpdates - sending request to: https://aus3.mozilla.org/update/3/Firefox/4.0b11/20110203141415/WINNT_x86-msvc/en-US/beta/Windows_NT%206.1/default/default/update.xml?force=1
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AUS:SVC Checker:onLoad - request completed downloading document
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AUS:SVC Checker:getUpdateURL - update URL: https://aus3.mozilla.org/update/3/Firefox/4.0b11/20110203141415/WINNT_x86-msvc/en-US/beta/Windows_NT%206.1/default/default/update.xml?force=1
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AUS:SVC Checker:onLoad - number of updates available: 1
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AUS:SVC gCanApplyUpdates - testing write access C:\Users\wicked\AppData\Local\Mozilla\Firefox\Mozilla Firefox 4\update.test
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AUS:SVC gCanApplyUpdates - windowsVersion = 6.1
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AUS:SVC gCanApplyUpdates - on Vista, userCanElevate: false
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AUS:SVC gCanApplyUpdates - testing write access C:\Program Files (x86)\Mozilla Firefox 4\update.test
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AUS:SVC gCanApplyUpdates - unable to apply updates. Exception: [Exception... "Component returned failure code: 0x80520015 (NS_ERROR_FILE_ACCESS_DENIED) [nsILocalFile.create]"  nsresult: "0x80520015 (NS_ERROR_FILE_ACCESS_DENIED)"  location: "JS frame :: resource://gre/components/nsUpdateService.js :: aus_gCanApplyUpdates :: line 200"  data: no]
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AUS:SVC UpdateService:removeDownloadListener - no downloader!

Comment 1

[Alin Ilea, Desktop Test Engineering]

Marking this as Resolved > wfm since I cannot reproduce the issue using the latest Fx versions and there are no new updates on it. Feel free to re-open if the issue is still reproducible on your end in the latest FF versions.