Closed Bug 638986 Opened 14 years ago Closed 14 years ago

Firefox crashes and runs only in safe mode after installing the Easy Youtube Video Add On

Categories

(Firefox :: General, defect)

3.6 Branch
x86
Windows 7
defect
Not set
critical

Tracking

()

RESOLVED DUPLICATE of bug 644125

People

(Reporter: tactheemt, Unassigned)

Details

User-Agent: Mozilla/5.0 (Windows; U; Windows NT 6.1; en-US; rv:1.9.2.15) Gecko/20110303 Firefox/3.6.15 Build Identifier: Mozilla/5.0 (Windows; U; Windows NT 6.1; en-US; rv:1.9.2.15) Gecko/20110303 Firefox/3.6.15 I added the Easy Youtube Video Downloader Add On, and when it restarted Firefox to apply the changes, it crashed several times, and finally would only run in safe mode, and I had to remove all of my add ons in order to run Firefox in normal mode again. Reproducible: Always Steps to Reproduce: 1.I uninstalled Firefox, and then installed it again, and it still crashed after the new installation 2. 3. Actual Results: Crashed several times, and then only allowed Firefox to run in safemode, I had to remove all the add ons I had attached with Firefox Expected Results: Normal run of Firefox Norton informed me that I was the very first user to download the add on, and then suggested that I remove it from my system, or otherwise block it from running. It was only after it was downloaded that I was informed of the risk. It was then to late to undo the installation, resulting in the crashes. I marked this as critical because you lose all your add ons, and a result of this download of easy youtube downloader.
Tiffany: Can you type about:crashes in the URL bar and paste one of your crash reports? We can then get an extension compatibility bug on file for this extension.
Group: core-security
Version: unspecified → 3.6 Branch
Sorry I am just now reading the crash report request. Here it is: https://crash-stats.mozilla.com/report/index/57a3f5a7-73ab-4982-bc3b-55ba42110304 Thanks
Tiffany - Looks to be a dupe of Bug 644125.
Status: UNCONFIRMED → RESOLVED
Closed: 14 years ago
Resolution: --- → DUPLICATE
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