Closed
Bug 638986
Opened 14 years ago
Closed 14 years ago
Firefox crashes and runs only in safe mode after installing the Easy Youtube Video Add On
Categories
(Firefox :: General, defect)
Tracking
()
RESOLVED
DUPLICATE
of bug 644125
People
(Reporter: tactheemt, Unassigned)
Details
User-Agent: Mozilla/5.0 (Windows; U; Windows NT 6.1; en-US; rv:1.9.2.15) Gecko/20110303 Firefox/3.6.15
Build Identifier: Mozilla/5.0 (Windows; U; Windows NT 6.1; en-US; rv:1.9.2.15) Gecko/20110303 Firefox/3.6.15
I added the Easy Youtube Video Downloader Add On, and when it restarted Firefox to apply the changes, it crashed several times, and finally would only run in safe mode, and I had to remove all of my add ons in order to run Firefox in normal mode again.
Reproducible: Always
Steps to Reproduce:
1.I uninstalled Firefox, and then installed it again, and it still crashed after the new installation
2.
3.
Actual Results:
Crashed several times, and then only allowed Firefox to run in safemode, I had to remove all the add ons I had attached with Firefox
Expected Results:
Normal run of Firefox
Norton informed me that I was the very first user to download the add on, and then suggested that I remove it from my system, or otherwise block it from running. It was only after it was downloaded that I was informed of the risk. It was then to late to undo the installation, resulting in the crashes. I marked this as critical because you lose all your add ons, and a result of this download of easy youtube downloader.
Comment 1•14 years ago
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Tiffany: Can you type about:crashes in the URL bar and paste one of your crash reports? We can then get an extension compatibility bug on file for this extension.
Group: core-security
Updated•14 years ago
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Version: unspecified → 3.6 Branch
Sorry I am just now reading the crash report request. Here it is:
https://crash-stats.mozilla.com/report/index/57a3f5a7-73ab-4982-bc3b-55ba42110304
Thanks
Comment 3•14 years ago
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Tiffany - Looks to be a dupe of Bug 644125.
Status: UNCONFIRMED → RESOLVED
Closed: 14 years ago
Resolution: --- → DUPLICATE
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Description
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