639093 - Error: uncaught exception: [Exception... "Component returned failure code: 0x80004005

Status: RESOLVED INCOMPLETE

(Firefox :: General, defect)

Description

[rtrappman]

User-Agent:       Mozilla/5.0 (Windows NT 6.0; rv:2.0b13pre) Gecko/20110228 Firefox/4.0b13pre
Build Identifier: Mozilla/5.0 (Windows NT 6.0; rv:2.0b13pre) Gecko/20110228 Firefox/4.0b13pre

Error: uncaught exception: [Exception... "Component returned failure code: 0x80004005 (NS_ERROR_FAILURE) [imgIRequest.image]"  nsresult: "0x80004005 (NS_ERROR_FAILURE)"  location: "JS frame :: chrome://browser/content/pageinfo/pageInfo.js :: makePreview :: line 852"  data: no]

Reproducible: Sometimes

Comment 1

[Tim (fmdeveloper)]

Does the issue still occur if you start Firefox in Safe Mode? http://support.mozilla.com/en-US/kb/Safe+Mode

How about with a new, empty profile? http://support.mozilla.com/en-US/kb/Basic+Troubleshooting#Make_a_new_profile

What are the steps to reproduce?

Comment 2

[rtrappman]

When "Safe Mode" started I received:

Error: Warning: unrecognized command line flag -safe-mode

Source File: resource://gre/components/nsBrowserContentHandler.js
Line: 807

"Components.utils.reportError("Warning: unrecognized command line flag " +
curarg + "\n");"

and the profile is new, new installation.

Bug occurs when using "View Page Source".

Comment 4

[Ed Morley [:emorley]]

Reporter, please can you confirm whether this issue still occurs using Firefox 4.0.1 (http://www.mozilla.com/firefox/new/) or higher, in Firefox safe mode (http://support.mozilla.com/kb/Safe+Mode) and/or with a clean profile (http://support.mozilla.com/kb/Basic+Troubleshooting#w_8-make-a-new-profile). Ideally, also check using the latest nightly: http://nightly.mozilla.org/

If this issue no longer occurs, please close as "Resolved Worksforme".

It it in fact still occurs, please provide as much extra information as possible, including what versions tried, whether safe mode/new profile tested etc. Thanks! :-)

(Template reply to inactive UNCO bugs)

Comment 5

[Tim (fmdeveloper)]

Closing bug as Incomplete - if you are still experiencing this issue or have more information to provide feel free to post back here and we can re-open the bug. You can also get assistance by visiting the Firefox help site -> http://support.mozilla.com/en-US/kb/Ask+a+question