Closed Bug 639273 Opened 13 years ago Closed 12 years ago

Firefox 4 Beta will stop responding to any user input after a few seconds

Categories

(Firefox :: General, defect)

3.6 Branch
x86
Windows 7
defect
Not set
critical

Tracking

()

RESOLVED WONTFIX

People

(Reporter: 44watt, Unassigned)

Details

(Keywords: crash, hang)

User-Agent:       Mozilla/5.0 (Windows; U; Windows NT 6.1; en-US; rv:1.9.2.13) Gecko/20101203 Firefox/3.6.13
Build Identifier: http://openaccess.oldapps.com/mozilla.org//firefox/releases/4.0b12/win32/en-US/Firefox%20Setup%204.0%20Beta%2012.exe

Firefox will refuse to respond to any user input after a few seconds of opening it. After I try to reopen it, it will give me the "Firefox is already running, but is not responding..." message.

Reproducible: Always

Steps to Reproduce:
1. Open Firefox.
2. Wait a few seconds. You can do anything in this time. It won't make any difference.

Actual Results:  
Firefox will hang and will not respond to user input.

Expected Results:  
Responded to any user input.
This will only occur under Firefox 4 Beta. It will NOT occur under any other version of Firefox.
Keywords: crash, hang
Summary: Firefox Beta 4 will stop responding to any user input after a few seconds → Firefox 4 Beta will stop responding to any user input after a few seconds
so, there are two issues:

1. if you start firefox for the first time, do you really see nothing?

2. when you start firefox again, it will give you a dialog saying it's busy, that dialog should be responsive (it of course isn't particularly helpful, but...)

please have *zero* instances of firefox running (use task manager to ensure this).

https://developer.mozilla.org/en/How_to_get_a_stacktrace_with_WinDbg

please ensure that you install the *32* bit version of windbg and the 32 bit version of firefox. If you do not do this, you'll just waste our time.

please follow the instructions relating to hangs (!analyze -v -hang).
Hardware: x86_64 → x86
(In reply to comment #2)
> so, there are two issues:
> 
> 1. if you start firefox for the first time, do you really see nothing?
> 
> 2. when you start firefox again, it will give you a dialog saying it's busy,
> that dialog should be responsive (it of course isn't particularly helpful,
> but...)
> 
> please have *zero* instances of firefox running (use task manager to ensure
> this).
> 
> https://developer.mozilla.org/en/How_to_get_a_stacktrace_with_WinDbg
> 
> please ensure that you install the *32* bit version of windbg and the 32 bit
> version of firefox. If you do not do this, you'll just waste our time.
> 
> please follow the instructions relating to hangs (!analyze -v -hang).

1. No, I see the whole UI, it's just that it will not respond after a few seconds.

2. Yes, that dialog is responsive. 

ALSO: I have tried reproducing this bug, however for some reason it has lengthened the maximum time it will respond for. It can be anyware from the original few seconds to a minute or two.
Version: unspecified → 3.6 Branch
Firefox 3.6 is now EOL, Please try to reproduce this issue on latest version of Firefox
* http://getfirefox.com

Feel free to open this bug if it reproducible on newer version
Status: UNCONFIRMED → RESOLVED
Closed: 12 years ago
Resolution: --- → WONTFIX
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